Comparison Summary
This comparison report of BenchmarkONE vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 6725 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BenchmarkONE and BUSINESSNEXT (formerly CRMNEXT)
BenchmarkONE, BUSINESSNEXT (formerly CRMNEXT), GreenRope, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BenchmarkONE covers Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with E-Mail, Training & Onboarding with E-Mail, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
"With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%. " - Leilani Williams
"CRMNEXT enables us to deploy smart, intelligent journeys resulting in faster fulfilment and go to market for our new products and services and lower cost of sales. It has boosted our capabilities to deliver superlative customer experience and furthe...r strengthen customer loyalty. " - Mr. Sanjay Gupta
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BenchmarkONE
Focus area
BenchmarkONE is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than BenchmarkONE for
Software Failure Risk
About
Sales and marketing software for small businesses and marketing agencies
The #1 CRM For Banking And Insurance
Age
2011
Financials
SERIES A
SERIES A
Business Need
Total Processes
(we found evidences for)
90
24
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Build brand awareness
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Grow market share
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Improve internal communications
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Launch new products
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Improve brand engagement
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Establish thought leadership
- See 10 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High