BenchmarkONE: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: BenchmarkONE
Brand: BenchmarkONE
Rating: 4.52 (3176 reviews)

4.52 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3176)

Sales and marketing software for small businesses and marketing agencies

BenchmarkONE Overview

BenchmarkONE helps businesses grow with all-in-one CRM, email marketing, and marketing automation software. Customers are reached and revenue driven through an easy-to-use SaaS platform.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using BenchmarkONE.

Other use cases:

Onboarding
Campaign Management
Generation Of New Leads
Lead Tracking
Lead Nurturing
Social Media Management
Helpdesk Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BenchmarkONE.

Other priorities:

Increase Sales & Revenue
Improve ROI
Scale Best Practices
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally
Build Brand Awareness
Grow Market Share
Improve Internal Communications
Launch New Products
Improve Brand Engagement
Establish Thought Leadership

See all business priorities See less business priorities

BenchmarkONE Use-Cases and Business Priorities: Customer Satisfaction Data

BenchmarkONE works with different mediums / channels such as E-Mail. and Website.

BenchmarkONE's features include Templates, Personalization, Recording, etc. and BenchmarkONE support capabilities include Chat Support, Phone Support, Email Support, etc. also BenchmarkONE analytics capabilities include Analytics, and Custom Reports.

Reviews

"From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team!" - Terri Goodness

BenchmarkONE, GreenRope, Agile CRM, Streak, ActiveCampaign, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BenchmarkONE

Top Industries

Marketing and Advertising
Manufacturing
Education

Popular in

Small Business
Mid Market
Enterprise

BenchmarkONE is popular in Marketing And Advertising, Manufacturing, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BenchmarkONE Use Cases

What makes BenchmarkONE ideal for Communication Management?

Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. Benchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing. However, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.

"...We use it to enter leads, take notes, send out emails/newsletters, and track opens, clicks, etc...." Peer review by Emily McGrane, Event Account Manager, Virtual Event Bags

Read Reviews

How can BenchmarkONE enhance your Engagement Management process?

Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.

"...Through campaigns, we were also able to recognize individuals' milestones and follow up on program events, to name a couple of uses...." Peer review by Don Purdy, Education

Read Reviews

What solutions does BenchmarkONE provide for Contact List Management?

Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.

"...The contact management experience is tailor-fit to your contact database..." Peer review by Michelle Ramirez

Read Reviews

What makes BenchmarkONE ideal for Onboarding?

Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.

"...The onboarding process took several weeks and we were able to successfully overcome a few speed bumps along the way...." Peer review by Don Purdy, Education

Read Reviews

How efficiently Does BenchmarkONE manage your Campaign Management?

The tool effectively manages client and campaign data. It facilitates building marketing campaigns with multiple steps, including drip marketing campaigns. The tool offers robust capabilities for marketing automation and customer relationship management. However, it requires the creation of marketing campaigns prior to implementation.

"...Hatchbuck manages marketing campaigns, customer contacts, CRM, Deal progression in one solution, even providing the ability to track emails sent to the client during deal progression as an activity...." Peer review by Administrator

Read Reviews

57+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well BenchmarkONE solved their CRM needs. Cuspera uses 3176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Terri Goodness Goodness Dental	From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! Testimonial By Terri Goodness
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Claire Tinker Grants & Program Support Manager End Brain Cancer Initiative	Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. Testimonial By Claire Tinker

CUSTOMERS	TESTIMONIALS
Terri Goodness Goodness Dental	From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! Testimonial By Terri Goodness
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Claire Tinker Grants & Program Support Manager End Brain Cancer Initiative	Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. Testimonial By Claire Tinker

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
TSV Sound & Vision Events Services	Events Services	Case Study TSV Sound & Vision Learn about TVS Sound & Vision's measurable results seen since started using BenchmarkONE Read More
Allen Carr’s Easyway Health, Wellness and Fitness	Health, Wellness and Fitness	Case Study Allen Carr’s Easyway Quit smoking program scraps Zoho for an integrated CRM and email marketing solution Read More
Alabama Sawyer Manufacturing	Manufacturing	Case Study Alabama Sawyer Sustainable Woodworking Shop Ditched HubSpot for a Better Small Business Solution Read More

Video

BenchmarkONE QuickTour

Frequently Asked Questions(FAQ)

for BenchmarkONE

What is BenchmarkONE?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

What is BenchmarkONE used for?

BenchmarkONE is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .