BenchmarkONE: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: BenchmarkONE
Brand: BenchmarkONE
Rating: 4.52 (3176 reviews)

4.52 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3176)

Sales and marketing software for small businesses and marketing agencies

BenchmarkONE Overview

BenchmarkONE is a versatile SaaS platform designed to enhance sales and marketing efforts through its integrated CRM, email marketing, and marketing automation features. Businesses can leverage its intuitive interface to manage customer relationships effectively and execute targeted email campaigns. The platform's automation capabilities streamline marketing workflows, ensuring timely and personalized communication with prospects. By utilizing BenchmarkONE, teams can gain actionable insights through comprehensive reporting, enabling data-driven decisions to increase sales. This all-in-one solution is tailored to fit seamlessly into existing processes, making it a valuable tool for businesses aiming to boost customer engagement and drive revenue growth.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using BenchmarkONE.

Other use cases:

Onboarding
Campaign Management
Generation Of New Leads
Lead Tracking
Lead Nurturing
Social Media Management
Helpdesk Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BenchmarkONE.

Other priorities:

Increase Sales & Revenue
Improve ROI
Scale Best Practices
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally
Build Brand Awareness
Grow Market Share
Improve Internal Communications
Launch New Products
Improve Brand Engagement
Establish Thought Leadership

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BenchmarkONE Use-Cases and Business Priorities: Customer Satisfaction Data

BenchmarkONE works with different mediums / channels such as E-Mail. and Website.

BenchmarkONE's features include Templates, Personalization, Recording, etc. and BenchmarkONE support capabilities include Chat Support, Phone Support, Email Support, etc. also BenchmarkONE analytics capabilities include Analytics, and Custom Reports.

Reviews

"Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms." - Claire Tinker

BenchmarkONE, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BenchmarkONE helps businesses grow with all-in-one CRM, email marketing, and marketing automation software. Customers are reached and revenue driven through an easy-to-use SaaS platform.

Popular Business Setting

for BenchmarkONE

Top Industries

Marketing and Advertising
Manufacturing
Education

Popular in

Small Business
Mid Market
Enterprise

BenchmarkONE is popular in Marketing And Advertising, Manufacturing, and Education and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BenchmarkONE Use Cases

How efficiently Does BenchmarkONE manage your Communication Management?

Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. Benchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing. However, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.

"...We also use Hatchbuck as a CRM to track and record details on our users and send targeted emails and campaigns to them...." Peer review by Kaitlin Rawley, Director of Marketing, Flocknote

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How does BenchmarkONE facilitate Engagement Management?

Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.

"...As a result we spend our follow up time more effectively...." Peer review by Ray T, Co-Owner / Operator

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What benefits does BenchmarkONE offer for Contact List Management?

Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.

"...Lastly, if you forward emails with new lead contact information, Hatchbuck automatically creates a new contact record...." Peer review by Administrator

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Why is BenchmarkONE the best choice for Onboarding?

Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.

"...The onboarding process took several weeks and we were able to successfully overcome a few speed bumps along the way...." Peer review by Don Purdy, Education

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Why is BenchmarkONE the best choice for Campaign Management?

The tool effectively manages client and campaign data. It facilitates building marketing campaigns with multiple steps, including drip marketing campaigns. The tool offers robust capabilities for marketing automation and customer relationship management. However, it requires the creation of marketing campaigns prior to implementation.

"...Hatchbuck allows you to auto tag clients based off of what they do and build marketing campaigns off of those tags similar to the more expensive platforms in its category...." Peer review by Joshua Hale

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57+ more Business Use Cases

19 buyers and buying teams have used Cuspera to assess how well BenchmarkONE solved their CRM needs. Cuspera uses 3176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
Claire Tinker Grants & Program Support Manager End Brain Cancer Initiative	Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. Testimonial By Claire Tinker
Elizabeth Eby Trautman Sales Manager Glass Doctor	The user interface is beautiful, and it allows our team to easily manage contacts, track our sales pipeline and monitor results. Testimonial By Elizabeth Eby Trautman
Terri Goodness Goodness Dental	From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! Testimonial By Terri Goodness

CUSTOMERS	TESTIMONIALS
Claire Tinker Grants & Program Support Manager End Brain Cancer Initiative	Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. Testimonial By Claire Tinker
Elizabeth Eby Trautman Sales Manager Glass Doctor	The user interface is beautiful, and it allows our team to easily manage contacts, track our sales pipeline and monitor results. Testimonial By Elizabeth Eby Trautman
Terri Goodness Goodness Dental	From our dentists who have very little time to learn new software to our team members in their 80s, everyone learned to use BenchmarkONE and were up and running with very few issues. Simple, easy-to-use and great design...all perfect for our team! Testimonial By Terri Goodness

Case Studies

CASE STUDY Textel

BenchmarkONE helped Textel automate sales tasks and manage their sales pipeline. Before using BenchmarkONE, Textel struggled with pipeline visibility and had little email engagement. The platform's d...ashboard and drip campaigns improved their sales process. Salespeople now track contact scores and follow up more efficiently. Since adopting BenchmarkONE, Textel's monthly sales have increased by more than 25%.

Accounting

CASE STUDY The Database Diva

BenchmarkONE helped The Database Diva cut their webinar tech stack from 6 to 3 tools. They now set up webinars in 15 minutes and automate follow-up. Email templates take 15 minutes instead of 2 hours.... Their drip campaigns use tagging for hyper-targeted messages. They see average open rates of 50%+ and click-through rates up to 25%. BenchmarkONE's automation lets them touch every contact at least twice a month.

Marketing and Advertising

CASE STUDY The WordPress Chick

BenchmarkONE helped The WordPress Chick simplify sales and marketing. Before, managing email campaigns was hard and needed outside help. With BenchmarkONE, setup was fast and easy. The campaign build...er made it simple to see and manage email flows. The email builder was easy to use and looked great. BenchmarkONE saved time and made it easy to track subscribers. The owner saw quick results, like 15 new subscribers from a new opt-in form.

Events Services

CASE STUDY TSV Sound & Vision

BenchmarkONE helped TSV Sound & Vision solve sales and marketing challenges. TSV needed to nurture client relationships and work more proactively. BenchmarkONE's newsletter feature kept them top-of-m...ind with customers. The tag feature made targeted campaigns easy. Their first newsletter reached 1,323 people with a 23% open rate and brought in a new business opportunity. TSV found BenchmarkONE simple to use and praised its support team.

Education

CASE STUDY University at Albany

BenchmarkONE helped University at Albany improve its Weekend MBA Program marketing. The director needed to send the right information to the right people at the right time. BenchmarkONE's CRM and mar...keting automation features made communication with prospects and students consistent. Online forms and lead scoring saved time and improved follow-up. Enrollment in the program increased by nearly 60% over the previous year.

Non-Profit Organization Management

CASE STUDY St Louis Green

BenchmarkONE helped St Louis Green solve their marketing and communication problems. Before, they used Salesforce and other tools, but everything was scattered and disorganized. With BenchmarkONE, th...ey centralized their contacts and improved how they target and talk to people. They increased awareness and educated more contacts about sustainability. The team at BenchmarkONE made setup easy and supported them throughout the process.

BenchmarkONE QuickTour

Frequently Asked Questions(FAQ)

for BenchmarkONE

What is BenchmarkONE?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

What is BenchmarkONE used for?

BenchmarkONE is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .