BenchmarkONE: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: BenchmarkONE
Brand: BenchmarkONE
Rating: 4.52 (3176 reviews)

4.52 5

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(3176)

Sales and marketing software for small businesses and marketing agencies

BenchmarkONE Overview

BenchmarkONE is a versatile SaaS platform designed to enhance sales and marketing efforts through its integrated CRM, email marketing, and marketing automation features. Businesses can leverage its intuitive interface to manage customer relationships effectively and execute targeted email campaigns. The platform's automation capabilities streamline marketing workflows, ensuring timely and personalized communication with prospects. By utilizing BenchmarkONE, teams can gain actionable insights through comprehensive reporting, enabling data-driven decisions to increase sales. This all-in-one solution is tailored to fit seamlessly into existing processes, making it a valuable tool for businesses aiming to boost customer engagement and drive revenue growth.

Use Cases

Customers recommend Communication Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using BenchmarkONE.

Other use cases:

Onboarding
Campaign Management
Generation Of New Leads
Lead Tracking
Lead Nurturing
Social Media Management
Helpdesk Management

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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using BenchmarkONE.

Other priorities:

Increase Sales & Revenue
Improve ROI
Scale Best Practices
Improve Digital And Social Presence
Enter New Markets Internationally Or Locally
Build Brand Awareness
Grow Market Share
Improve Internal Communications
Launch New Products
Improve Brand Engagement
Establish Thought Leadership

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BenchmarkONE Use-Cases and Business Priorities: Customer Satisfaction Data

BenchmarkONE works with different mediums / channels such as E-Mail. and Website.

BenchmarkONE's features include Templates, Personalization, Recording, etc. and BenchmarkONE support capabilities include Chat Support, Phone Support, Email Support, etc. also BenchmarkONE analytics capabilities include Analytics, and Custom Reports.

Reviews

"When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try." - Kristin Schneider

BenchmarkONE, Less Annoying CRM, Teamgate CRM, monday sales CRM, ClickUp, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BenchmarkONE helps businesses grow with all-in-one CRM, email marketing, and marketing automation software. Customers are reached and revenue driven through an easy-to-use SaaS platform.

Popular Business Setting

for BenchmarkONE

Top Industries

Marketing and Advertising
Manufacturing
Education

Popular in

Small Business
Mid Market
Enterprise

BenchmarkONE is popular in Marketing And Advertising, Manufacturing, and Education and is widely used by Small Business, Mid Market, and Enterprise.

BenchmarkONE Customer wins, Customer success stories, Case studies

What Are the key features of BenchmarkONE for Communication Management?

Benchmarkone is a communication management platform that facilitates strategic communication with target audiences. It offers robust email tracking and reporting, lead management features, and automated sales alerts. Benchmarkone provides integrated customer relationship management (CRM) and email marketing capabilities, allowing for seamless communication and lead nurturing. However, a limitation of the platform is that it lacks an email client, meaning users cannot send or receive emails directly through Benchmarkone.

"...Our company provides churches with a communication tool to send emails and texts to their members...." Peer review by Matthew Sewell, Internet

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What Are the key features of BenchmarkONE for Engagement Management?

Benchmarkone automates follow-up strategies based on user interest. It enables clients to segment and track prospect engagement, improving sales growth. Benchmarkone provides reporting to analyze marketing effectiveness and optimize engagement strategies.

"...Through campaigns, we were also able to recognize individuals' milestones and follow up on program events, to name a couple of uses...." Peer review by Don Purdy, Education

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How does BenchmarkONE address your Contact List Management Challenges?

Benchmarkone's contact management capabilities enable users to organize and categorize contacts, monitor customer and prospect information, and track sales pipelines. Users can easily manage and track contact information, delivering automated emails to specific groups and monitoring campaign progress. The platform lacks the ability to select primary contacts without creating a custom field, which presents a limitation for some users.

"...Try it out and you will find yourself the ease of use and the ability to quickly contact and track your customer's interests at a glance...." Peer review by Tage H, Regional Sales Manager

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How can BenchmarkONE enhance your Onboarding process?

Benchmarkone's training and onboarding are known for their effectiveness, offering a combination of self-guided learning, personalized consultations, and responsive support. The onboarding process is generally straightforward, enabling new users to become familiar with the system quickly. The platform may lack some advanced features, such as bulk editing and automatic contact tagging.

"...I've had a stellar experience with Hatchbuck from the initial demo, and most importantly through to onboarding and getting the system configured...." Peer review by Karl Hindle, Internet

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How does BenchmarkONE address your Campaign Management Challenges?

The tool effectively manages client and campaign data. It facilitates building marketing campaigns with multiple steps, including drip marketing campaigns. The tool offers robust capabilities for marketing automation and customer relationship management. However, it requires the creation of marketing campaigns prior to implementation.

"...From marketing automation tools like nurturing and outbound campaigns and website tracking, it's propelled our business development forward...." Peer review by Jake B., Manager, Business Development, Marketing and Advertising

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19 buyers and buying teams have used Cuspera to assess how well BenchmarkONE solved their CRM needs. Cuspera uses 3176 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS	TESTIMONIALS
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Claire Tinker Grants & Program Support Manager End Brain Cancer Initiative	Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. Testimonial By Claire Tinker
Leilani Williams Director Artisan Council	With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%. Testimonial By Leilani Williams

CUSTOMERS	TESTIMONIALS
Kristin Schneider Business Director Organizers Direct	When I did a demo of BenchmarkONE and saw how similar the interface was to Hubspot - at a fraction of the cost - I knew I needed to give it a try. Testimonial By Kristin Schneider
Claire Tinker Grants & Program Support Manager End Brain Cancer Initiative	Since using BenchmarkONE we have cut our staff time required for data entry by over 50%. We have realized similar efficiencies with auto-population of our data base from new patient inquiries and other website forms. Testimonial By Claire Tinker
Leilani Williams Director Artisan Council	With tags, our email campaigns are hyper-relevant to our recipients, and we’ve seen open rates increase from around 65% to hover around 87% with click-through reaching nearly 27%. Testimonial By Leilani Williams

Alabama Sawyer - Consumer Goods

BenchmarkONE helped Alabama Sawyer, a small woodworking and furniture business, replace HubSpot with a simpler, more affordable CRM and email marketing tool. Leigh, the head of operations, needed a s...olution that saved time and fit her budget. BenchmarkONE made it easy to follow up on leads, automate sales tasks, and send targeted email campaigns. Website traffic and sales increased, and Leigh made three wholesale sales from a campaign she would not have sent without BenchmarkONE. The tool's integrations with Shopify and Xero also made business operations easier.

Goodness Dental - Hospital & Health Care

BenchmarkONE helped Goodness Dental manage sales and marketing with an easy-to-use CRM. The team, including dentists and staff up to age 85, quickly learned the software. BenchmarkONE made it simple ...to track patients, update sales status, and organize tasks. The filters and task lists kept salespeople focused. Communication improved and sales increased as the business grew. The clean design and simple interface worked well for everyone on the team.

Bay Leaf Digital - Marketing And Advertising

BenchmarkONE helps Bay Leaf Digital manage marketing for SaaS and tech clients. The agency needed a simple, easy-to-use marketing automation tool. BenchmarkONE's tagging and segmentation features let... them personalize messages and automate email campaigns. One client increased active lead management from 25 to over 45 per month and nearly doubled closed deals. Bay Leaf Digital values BenchmarkONE for its ease of use, affordability, and support.

High Touch High Tech – Science Made Fun - Education

BenchmarkONE helped High Touch High Tech – Science Made Fun organize contacts and manage customer relationships. The franchise needed an all-in-one CRM and marketing automation tool. BenchmarkONE let... them create and send emails, track results, and schedule campaigns from one place. The team reached a larger audience and improved daily operations. They found the platform easy to use and helpful for growing their brand.

Organizers Direct - Consumer Services

BenchmarkONE helped Organizers Direct save 4 hours per week by automating sales and marketing tasks. The company needed a simple CRM with lead analysis for their home storage dealer network. Benchmar...kONE provided a master account, custom templates, and easy onboarding for new dealers. Integration with Zapier eliminated double data entry and automated daily processes. Dealers now see which marketing sources work best and get more ROI from their budget.

End Brain Cancer Initiative - Non Profit Organization Management

BenchmarkONE helped End Brain Cancer Initiative cut staff time for data entry by over 50%. The nonprofit used BenchmarkONE to combine two databases into one, making email and database management much... easier. They now use integrated forms to capture patient inquiries and automate data entry. BenchmarkONE's email marketing and tracking features help them engage their audience and streamline their annual awareness campaign. The organization is more organized and efficient with all information in one system.

BenchmarkONE QuickTour

Frequently Asked Questions(FAQ)

for BenchmarkONE

What is BenchmarkONE?

BenchmarkONE is an integrated marketing automation and CRM platform that aims to help users more effectively track and maintain both prospective and existing customers. It helps agencies and small business owners propel relationships into sales with all-in-one CRM and marketing automation. BenchmarkONE is designed for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.

BenchmarkONE integrated solution offers combined sales automation, marketing automation and email marketing features. With CRM, email marketing, and marketing automation tools all in one app, users can drive more business, organize contacts, boost response rates, and see their progress at a glance. BenchmarkONE’s CRM is a simple alternative to expensive, bloated sales software. BenchmarkONE’s email marketing tools integrate with CRM for data that tells a more complete story about your contacts. Picks up the slack in business processes with marketing automation. BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients.

What is BenchmarkONE used for?

BenchmarkONE is a CRM Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Communication Management, Engagement Management and Contact List Management .