Overview: BetterCloud and Ping Identity (formerly ForgeRock Identity Platform) as Security Category solutions.
BetterCloud specializes in managing workflows, documents, and digital signatures, catering primarily to the mid-market, enterprise, and IT sectors. ForgeRock Identity Platform focuses on enhancing customer relations and marketing, offering comprehensive data integration features, and targeting a broader, undefined customer base. While BetterCloud excels in security and privacy support, ForgeRock provides a robust toolkit for data management and integration, appealing to businesses with complex data needs.
BetterCloud: BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.
Ping Identity (formerly ForgeRock Identity Platform): Forgerock-identity-platform offers IAM solutions for managing identities. Ping Identity connects users to various apps and APIs, managing identity data at scale.
BetterCloud and Ping Identity (formerly ForgeRock Identity Platform): Best Use cases based on the customer satisfaction data
Key Capabilities Supported
BetterCloud supports a variety of tasks emphasizing workflow and document management, which suits mid-market and enterprise users. read more →
ForgeRock Identity Platform aids in account management and customer relationship activities, ideal for nurturing client engagement and marketing operations. read more →
Business Goals
BetterCloud helps users improve digital presence and scale practices, useful for companies seeking to enhance operational efficiency. read more →
ForgeRock Identity Platform focuses on enhancing relationships and acquiring customers, crucial for businesses entering new markets. read more →
Core Features
BetterCloud features robust security and privacy controls along with custom reports and integration, effectively aiding in compliance and migration processes. read more →
ForgeRock Identity Platform stands out with its comprehensive integration and data management features, supported by its strong AI-powered analytics. read more →
Vendor Support
BetterCloud offers extensive 24/7 support with various channels like email and phone, aligning with mid-market and large enterprise needs. read more →
ForgeRock Identity Platform provides equally comprehensive 24/7 support including chat and phone, accommodating high-demand customers. read more →
Segments and Industries
BetterCloud primarily serves mid market and enterprise sectors, with a focus on IT and education industries. read more →
ForgeRock Identity Platform does not specify main customer segments but is flexible for various industries. read more →
Operational Alignment
BetterCloud is designed for streamlined operations within technology and HR sectors, suiting businesses that require efficient document and workflow management. read more →
ForgeRock Identity Platform aligns with operations demanding robust data integration across undefined sectors, showing adaptability to various business environments. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Most deployed common Use Cases for BetterCloud and Ping Identity (formerly ForgeRock Identity Platform)
What solutions does BetterCloud and Ping Identity (formerly ForgeRock Identity Platform) provide for Training & Onboarding?
How efficiently Does BetterCloud and Ping Identity (formerly ForgeRock Identity Platform) manage your Helpdesk Management?
BetterCloud in Action: Unique Use Cases
What Are the key features of BetterCloud for Workflow Management?
What Are the key features of BetterCloud for Sales Document Management?
Why is BetterCloud the best choice for Communication Management?
Ping Identity (formerly ForgeRock Identity Platform) in Action: Unique Use Cases
What makes Ping Identity (formerly ForgeRock Identity Platform) ideal for Products & Pricelist Management?
How does Ping Identity (formerly ForgeRock Identity Platform) facilitate Lead Management?
What solutions does Ping Identity (formerly ForgeRock Identity Platform) provide for Product Marketing?
Alternatives
Integrations
Few BetterCloud Integrations
Few Ping Identity (formerly ForgeRock Identity Platform) Integrations
News
Latest BetterCloud News
SaaS Operations Management: BetterCloud named a leader in G2 Winter 2025 report
SaaS Operations Management: BetterCloud named a leader in G2 Winter 2025 report
