BetterCloud Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
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Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

Other priorities:

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BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail.

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard. and BetterCloud support capabilities include Email Support, Chat Support, Phone Support, etc. also BetterCloud analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Also, the workflows and templates have saved us countless hours during the on and offboarding process...." Peer review by Kevin C

BetterCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on BetterCloud Use Cases

How does BetterCloud address your Workflow Management Challenges?

What makes BetterCloud ideal for Onboarding?

What solutions does BetterCloud provide for Sales Document Management?

How does BetterCloud address your Helpdesk Management Challenges?

Why is BetterCloud the best choice for Communication Management?

14+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Case Studies

Retail

CASE STUDY Resident

BetterCloud helped Resident, a home goods company, automate user lifecycle management. Resident had only two IT staff for over 325 employees. Before BetterCloud, user lifecycle management made up 40%... of IT work. With BetterCloud, this dropped to just 5%. The User Automation module made it easy to build workflows. Resident saw a huge return on investment almost overnight.

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Hospital & Health Care

CASE STUDY Middlesex Health

BetterCloud helped Middlesex Health secure their environment and meet HIPAA compliance. The IT team used BetterCloud to resolve a data breach by removing email forwarding rules and resetting password...s. They automated user offboarding for better accuracy and security. Middlesex Health improved time efficiency, data accuracy, and security. They reduced the number of super admins from 12 to two. BetterCloud's analytics helped them track the cause of the breach.

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Media Production

CASE STUDY THE THIRD FLOOR

BetterCloud helped THE THIRD FLOOR automate IT workflows. The company needed strong security and fast onboarding and offboarding for artists. Before BetterCloud, onboarding and offboarding took up to... 12 people across seven departments. Now, automation with BetterCloud makes the process almost zero-touch for IT. HR no longer needs to follow up on tasks. The company improved data security and saved time for employees. This lets teams focus on more important work.

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CASE STUDY Bullhorn

BetterCloud gave Bullhorn full visibility into all SaaS apps in use. Bullhorn used BetterCloud to find and manage unknown software. The platform automated user onboarding and offboarding, replacing m...anual work. Bullhorn saved time and reduced errors. BetterCloud also let Bullhorn back up Google groups, a feature not available in Google Admin. The benefits appeared right away, making IT work easier and safer.

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Marketing and Advertising

CASE STUDY MERGE

BetterCloud helped MERGE, a fast-growing marketing and advertising agency, manage IT after several acquisitions. MERGE faced a messy SaaS environment with many tools and little visibility. BetterClou...d gave them a single dashboard for Microsoft 365 and Google Workspace. The platform automated user management and boosted security with threat protection and data loss prevention. MERGE's IT team saved time and improved security, making their tech stack easier to manage.

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Insurance

CASE STUDY Pie Insurance

BetterCloud helped Pie Insurance automate SaaS management. The company struggled with manual onboarding and offboarding, which took hours and created security risks. With BetterCloud, Pie Insurance c...ut these processes to just 20 minutes. Automation saved over 600 hours a year for IT. The IT-to-user ratio improved from 1:100 to 1:160, saving the cost of an extra IT staff member.

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Video

BetterCloud - Product Demo

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Frequently Asked Questions(FAQ)

for BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.
lightning

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5 ★

Read Reviews (58)
Analytics

4.63/5 ★

Read Reviews (21)

Software Failure Risk Guidance

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for BetterCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for BetterCloud

BetterCloud, Inc. News

Awards

BetterCloud remains #1 in G2 2025 spring report

BetterCloud has been ranked as the #1 SaaS Operations Management software in G2's Spring 2025 report.

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M&A

Where does BetterCloud fit into your tech stack?

BetterCloud acquires Tricent to enhance file security, and the platform offers solutions for cloud file security, SaaS management, and more, with integrations for Google Workspace, Microsoft 365, and Okta. It supports use cases like onboarding automation and SaaS budgeting.

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M&A

SaaS vendor management 101

BetterCloud acquires Tricent to enhance file security. The platform offers solutions for SaaS management, cloud file security, and more, with integrations for Google Workspace, Microsoft 365, and Okta. It provides resources like training, product updates, and a community for customer support.

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Awards

SaaS Operations Management: BetterCloud named a leader in G2 Winter 2025 report

SaaS Operations Management: BetterCloud named a leader in G2 Winter 2025 report

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BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

Company Website

https://www.bettercloud.com/

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

Social

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Financials

SERIES F