BetterCloud Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail.

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard. and BetterCloud support capabilities include Email Support, Chat Support, Phone Support, etc. also BetterCloud analytics capabilities include Custom Reports, and Analytics.

Reviews

"...A training module for learning more about their system and onboarding process...." Peer review by Frank G

Peer review evidence (same sources as the product rating summary)

"...Worldwide communications and distribution workflows...." Peer review by Peter B, Sr. Systems Administrator
"...A training module for learning more about their system and onboarding process...." Peer review by Frank G
"...This includes email signatures and graphics, vacation away messages and settings, etc...." Peer review by Administrator in Human Resources

BetterCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

BetterCloud Customer wins, Customer success stories, Case studies

What Are the key features of BetterCloud for Workflow Management?

What makes BetterCloud ideal for Onboarding?

What benefits does BetterCloud offer for Sales Document Management?

What solutions does BetterCloud provide for Helpdesk Management?

How can BetterCloud optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

ScottsMiracle-Gro - Retail - Large

Marysville, USA

BetterCloud helped ScottsMiracle-Gro automate IT operations for over 4,000 users. The IT team reduced offboarding time from over 30 minutes to under five minutes per employee. Automation allowed the ...team to focus on strategic projects instead of manual tasks. BetterCloud also enabled SaaS tool consolidation and improved process optimization. The company praised BetterCloud’s customer support and feedback-driven product improvements.

 

New Season - Health, Wellness And Fitness - Medium

USA

New Season used BetterCloud to solve IT time constraints and shadow IT issues. The IT team struggled with onboarding, offboarding, and managing unknown applications. BetterCloud gave them visibility ...into SaaS usage and helped control costs. The platform improved permission management, ensuring users had the right access. New Season now manages SaaS apps more efficiently and works closely with finance to optimize spend.

Bullhorn - Computer Software

BetterCloud gave Bullhorn full SaaS visibility and automated user lifecycle management. Bullhorn faced manual onboarding and offboarding, which wasted time and created security risks. With BetterClou...d, Bullhorn found and managed all SaaS apps and automated workflows. The company saved time and reduced errors. Backups for Google groups became possible, which was not available before. Bullhorn saw immediate benefits and a fully automated ULM process.

 

Bullhorn - Software - Medium

Boston, USA

BetterCloud gave Bullhorn full visibility into all SaaS apps in use. Bullhorn automated user onboarding and offboarding, saving time and reducing errors. The IT team no longer had to manually add or ...disable users in each system. BetterCloud also enabled backups of Google groups, which was not possible before. Bullhorn quickly saw benefits, including improved security and streamlined processes.

 

Gainsight - Computer Software - Medium

San Francisco, USA

BetterCloud helped Gainsight automate IT workflows. The IT team saved 20 minutes per offboarding by using BetterCloud. Automation reduced human error and improved security by remediating public file ...sharing. Centralized SaaS management made onboarding and offboarding faster and more reliable. Gainsight now manages user lifecycles and app access with less manual work.

 

Global Payments - Financial Services - Very Large

Atlanta, USA

BetterCloud helped Global Payments automate user lifecycle management for over 30,000 employees. Manual IT tasks like bulk updates and user provisioning were slow and error-prone. With BetterCloud, t...he IT team streamlined group assignments, license management, and security policy changes. The platform created a single source of truth for their tech ecosystem. Global Payments now saves an estimated $3 million each year by reducing administrative overhead and boosting efficiency.

BetterCloud - Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.
lightning

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (58)
Analytics

4.63/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (58)
Analytics

4.63/5

Read Reviews (21)

Software Failure Risk Guidance

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for BetterCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for BetterCloud

BetterCloud, Inc. News

M&A

CoreStack Acquires BetterCloud Establishing a Unified Agentic Governance OS Across Cloud, SaaS and AI

CoreStack has acquired BetterCloud to create a unified Agentic Governance Operating System, integrating cloud, SaaS, and AI management. This acquisition aims to address growing demands for governance in AI-driven environments by providing a comprehensive control system. Raj Kunnath will lead BetterCloud as President, succeeding Jesse Levin.

Product

BetterCloud Launches Next-Generation AI-Native SaaS Management Platform ...

BetterCloud has launched its next-generation AI-native SaaS management platform to address governance and cost control challenges in enterprises. The platform integrates SaaS management, governance, and AI oversight, featuring the BetterCloud IT Agent for natural language interaction, Data Explorer for reporting, and Activity Hub for audit trails. This innovation aims to help IT teams manage the complexity of AI and SaaS environments effectively.

Product

BetterCloud launches AI-native SaaS management platform to govern ...

BetterCloud has launched its AI-native SaaS management platform to address governance challenges in AI and SaaS environments. The platform offers IT leaders visibility and control over AI and SaaS sprawl, featuring a natural language-driven IT Agent, unified Data Explorer, and role-based access controls. It aims to optimize spending and reduce security risks while enhancing IT management capabilities.

Product

Meet BetterCloud's AI-native IT operations platform

BetterCloud introduces its next-generation AI-native IT operations platform, enhancing SaaS environment governance with features like IT Agent, IT Cockpit, Data Explorer, and Activity Hub. The platform integrates AI for visibility, action, and governance, supporting natural language interactions and compliance. New features include dark mode, calendar policies, and pre-hire onboarding workflows.

BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

Social

Financials

SERIES F