BetterCloud Overview

BetterCloud excels in SaaS management by offering unique capabilities that address the complexities of modern IT environments. It optimizes SaaS expenditure, automates user lifecycle management, and secures SaaS applications. This platform stands out by enabling IT departments to manage every app and user efficiently, ensuring that every dollar spent is justified. A notable feature is its ability to automate routine IT tasks, reducing the need for manual intervention and freeing up resources for strategic initiatives. As the only recognized leader in all aspects of SaaS management, BetterCloud provides IT leaders with tools to tackle shadow IT challenges effectively. Its insights into SaaS trends and real-world applications make it indispensable for organizations aiming to enhance their SaaS operations.

Use Cases

Customers recommend Workflow Management, Onboarding, Sales Document Management, as the business use cases that they have been most satisfied with while using BetterCloud.

Other use cases:

  • Helpdesk Management
  • Communication Management
  • Collaboration
  • Engagement Management
  • Compliance & Governance
  • Groups Management
  • Customer Case Management
See all use cases See less use cases

Business Priorities

Improve Digital And Social Presence and Scale Best Practices are the most popular business priorities that customers and associates have achieved using BetterCloud.

BetterCloud Use-Cases and Business Priorities: Customer Satisfaction Data

BetterCloud works with different mediums / channels such as E-Mail.

BetterCloud's features include Alerts: Popups & Notifications, Templates, and Dashboard. and BetterCloud support capabilities include Email Support, Chat Support, Phone Support, etc. also BetterCloud analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Look into integrating the gmail signature in app.bettercloud...." Peer review by Administrator

Peer review evidence (same sources as the product rating summary)

"...Take time to really understand how the workflows will affect your organization...." Peer review by kioja k
"...BetterCloud automates all of the granular actions necessary to fully onboard and offboard users and ensure corporate data is secure in the process...." Solve Your Most Critical SaaS Operations Challenges
"...BetterCloud makes it easy to reset Google passwords, update signatures, manage groups and so much more...." Peer review by Verified Reviewer, 1001-5000 employees

BetterCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

BetterCloud is preferred by IT and Help Desk teams for SaaS and spend management. It is consistently recognized as a leading platform in its field.

Popular Business Setting

for BetterCloud

Top Industries

  • Information Technology and Services
  • Education
  • Computer Software

Popular in

  • Enterprise
  • Mid Market
  • Small Business

BetterCloud is popular in Information Technology And Services, Education, and Computer Software and is widely used by Enterprise, Mid Market, and Small Business.

BetterCloud Customer wins, Customer success stories, Case studies

How efficiently Does BetterCloud manage your Workflow Management?

How does BetterCloud facilitate Onboarding?

How can BetterCloud enhance your Sales Document Management process?

What Are the key features of BetterCloud for Helpdesk Management?

How does BetterCloud facilitate Communication Management?

11 buyers and buying teams have used Cuspera to assess how well BetterCloud solved their Security needs. Cuspera uses 616 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

ScottsMiracle-Gro - Retail - Large

Marysville, USA

BetterCloud helped ScottsMiracle-Gro automate IT operations for over 4,000 users. The IT team reduced offboarding time from over 30 minutes to under five minutes per employee. Automation allowed the ...team to focus on strategic projects instead of manual tasks. BetterCloud also enabled SaaS tool consolidation and improved process optimization. The company praised BetterCloud’s customer support and feedback-driven product improvements.

 

New Season - Health, Wellness And Fitness - Medium

USA

New Season used BetterCloud to solve IT time constraints and shadow IT issues. The IT team struggled with onboarding, offboarding, and managing unknown applications. BetterCloud gave them visibility ...into SaaS usage and helped control costs. The platform improved permission management, ensuring users had the right access. New Season now manages SaaS apps more efficiently and works closely with finance to optimize spend.

Bullhorn - Computer Software

BetterCloud gave Bullhorn full SaaS visibility and automated user lifecycle management. Bullhorn faced manual onboarding and offboarding, which wasted time and created security risks. With BetterClou...d, Bullhorn found and managed all SaaS apps and automated workflows. The company saved time and reduced errors. Backups for Google groups became possible, which was not available before. Bullhorn saw immediate benefits and a fully automated ULM process.

 

Bullhorn - Software - Medium

Boston, USA

BetterCloud gave Bullhorn full visibility into all SaaS apps in use. Bullhorn automated user onboarding and offboarding, saving time and reducing errors. The IT team no longer had to manually add or ...disable users in each system. BetterCloud also enabled backups of Google groups, which was not possible before. Bullhorn quickly saw benefits, including improved security and streamlined processes.

 

Gainsight - Computer Software - Medium

San Francisco, USA

BetterCloud helped Gainsight automate IT workflows. The IT team saved 20 minutes per offboarding by using BetterCloud. Automation reduced human error and improved security by remediating public file ...sharing. Centralized SaaS management made onboarding and offboarding faster and more reliable. Gainsight now manages user lifecycles and app access with less manual work.

 

Middlesex Health - Hospital & Health Care - Medium

Middletown, USA

Middlesex Health used BetterCloud to resolve a data breach and secure sensitive health data. The IT team removed risky email forwarding rules and reset passwords. They automated user offboarding with... BetterCloud, making the process more secure. Middlesex Health reduced super admins from 12 to two. The team gained better visibility and improved data accuracy and security.

BetterCloud - Product Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for BetterCloud

What is BetterCloud?

BetterCloud is a SaaS management platform with purpose-built automation that increases IT efficiency and reduces security risk. It enables IT, professionals, to discover, manage, and secure their cloud applications in a best-of-breed world also ensures organizations get the transformative value and benefits of adopting SaaS applications.

It increases overall team efficiency by eliminating manual tasks using automated workflows. Enhance the visibility into the SaaS environment to support data-driven decision-making. Ensures that the users have the optimal level of access using powerful controls and policies and customizes the workflow to integrate with any SaaS app and support the unique use cases.

Some of its features include right size SaaS spend with complete visibility, reduce the time spent on repetitive tasks with automated workflows, keeps the company’s data safe by creating the right policies/procedures, and so on.

What is BetterCloud used for?

BetterCloud is a Security Software mainly used by its customers to Improve Digital And Social Presence and Scale Best Practices by Workflow Management, Onboarding and Sales Document Management .

What are the top features of BetterCloud?

Alerts: popups & Notifications, Templates and Dashboard are some of the top features of BetterCloud.

Who uses BetterCloud?

BetterCloud is used by Information Technology And Services, Education and Computer Software among other industries.

What are BetterCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for BetterCloud.

Where is BetterCloud located?

BetterCloud is headquartered at 330 7th Avenue 4th Floor New York, NY 10001.
lightning

Peers used BetterCloud for workflow management and onboarding

BetterCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (58)
Analytics

4.63/5

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.69/5

Read Reviews (58)
Analytics

4.63/5

Read Reviews (21)

Software Failure Risk Guidance

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for BetterCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for BetterCloud

BetterCloud, Inc. News

Executive

CoreStack Appoints Raj Kunnath as President of BetterCloud to ...

BetterCloud, now part of CoreStack, has appointed Raj Kunnath as its President to lead post-acquisition integration and growth. Kunnath, known for his expertise in SaaS and M&A, will focus on integrating BetterCloud's SaaS management platform with CoreStack's governance solutions. Founder David Politis will remain involved as a Strategic Advisor to support this transition.

M&A

CoreStack's BetterCloud deal marks the end of siloed governance

CoreStack has acquired BetterCloud to create an agentic governance operating system that unifies governance across cloud, SaaS, and AI layers. This strategic move aims to provide a single governance fabric that supports CIOs, CISOs, and CFOs by reducing operational fragmentation, enhancing security, and optimizing costs. The integration promises context-aware, policy-driven governance, enabling enterprises to manage technology waste and compliance efficiently.

M&A

CoreStack acquires BetterCloud for unified AI governance

CoreStack has acquired BetterCloud to create the industry's first unified Agentic Governance Operating System, enhancing governance across cloud, SaaS, and AI. This acquisition aims to address the governance gap in AI-driven enterprises by providing a comprehensive control system. Raj Kunnath, a CoreStack executive, will lead BetterCloud post-acquisition, following Jesse Levin's departure as CEO.

M&A

CoreStack Acquires BetterCloud Establishing a Unified Agentic ...

CoreStack has acquired BetterCloud to form a unified Agentic Governance Operating System, enhancing governance across cloud, SaaS, and AI systems. This acquisition aims to address the growing demand for AI-driven governance by integrating BetterCloud's SaaS management capabilities with CoreStack's governance solutions. Raj Kunnath will lead BetterCloud post-acquisition, following Jesse Levin's departure as CEO.

BetterCloud, Inc. Profile

Company Name

BetterCloud, Inc.

HQ Location

330 7th Avenue 4th Floor New York, NY 10001

Employees

101-250

Social

Financials

SERIES F