Rippling: Use-Cases, Insights and Reviews | 2024 Cuspera

Rippling offers automated onboarding capabilities, including pre-configured devices, streamlined onboarding checklists, and document management, simplifying the process for new hires. It streamlines payroll, benefits, and IT management tasks. A limitation is that customer service and onboarding support may be lacking.

The system manages onboarding and offboarding processes by facilitating the sending, signing, and storing of various agreements and documents such as offer letters, employment agreements, and policy documents. It simplifies the process of collecting required information, such as W9 forms and direct deposit details, and enables the use of templates for recurring documents. The system offers electronic signatures and storage for contracts and other related documents; however, it lacks some functionalities like a "go back" button and may experience occasional editor bugs.

Rippling automates and streamlines workflows. The platform facilitates customization and captures relevant employee data. It provides automated approvals and alerts.

Rippling provides helpdesk management capabilities that include onboarding assistance, quick setup time, and ease of use. The helpdesk also offers helpful and fast support. The helpdesk suffers from limited responsiveness, with some requests taking up to 48 hours to receive a response.