Deputy Overview

Deputy simplifies workforce management with its intuitive employee scheduling and HR software. Businesses can streamline time tracking and compliance management, which is especially beneficial for both small businesses and larger operations. The software supports efficient hiring and onboarding, enhancing employee engagement. Deputy's unique selling point is its easy-to-use interface that allows for quick schedule creation and management, saving time for managers and HR professionals. This tool is ideal for those looking to optimize labor costs and ensure regulatory compliance effortlessly.

Use Cases

Customers recommend Communication Management, Forecasting, Engagement Management, as the business use cases that they have been most satisfied with while using Deputy.

Other use cases:

  • Helpdesk Management
  • Onboarding
  • Performance Management
  • Collaboration
  • Advertisement
  • Contact List Management
  • Competitive Intelligence
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Deputy.

Other priorities:

  • Scale Best Practices
  • Manage Risk
  • Acquire Customers
  • Improve ROI
  • Improve Stakeholder Relations
  • Improve Efficiency
  • Increase Sales & Revenue
  • Improve Consistency
See all business priorities See less business priorities

Deputy Use-Cases and Business Priorities: Customer Satisfaction Data

Deputy's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Deputy support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Deputy analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Since some of my employees work weekends, I never see them, so I can post messages and they must confirm...." Peer review by Jennifer H., Non-Profit Organization Management

Peer review evidence (same sources as the product rating summary)

"...You are also not able to delete one employee's schedule once published, the only option is "Delete ALL"...." Peer review by Brad Burnett, Financial Services
"...solutions Helps with rostering efficiently, Forecast of costs, Ensures Compliance Reporting functions Payroll inputting has reduced from 1.5 days to 1Hrs due to..." Peer review by rachael c., Australia & New Zealand Payroll officer, Hospitality
"...The Deputy solution is a cost effective, simple, engaging and robust solutin for rostering staff and capturing time & attendance...." Peer review by John Petrovich

Deputy, Rippling, MentorcliQ, Berqun, ActivTrak™, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Deputy simplifies employee scheduling, workforce management, and time tracking. Start today to save time efficiently.

Popular Business Setting

for Deputy

Top Industries

  • Hospitality
  • Retail
  • Food & Beverages

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Deputy is popular in Hospitality, Retail, and Food & Beverages and is widely used by Small Business, Mid Market, and Enterprise.

Deputy Customer wins, Customer success stories, Case studies

How does Deputy address your Communication Management Challenges?

What benefits does Deputy offer for Forecasting?

How can Deputy optimize your Engagement Management Workflow?

How efficiently Does Deputy manage your Helpdesk Management?

How efficiently Does Deputy manage your Onboarding?

11 buyers and buying teams have used Cuspera to assess how well Deputy solved their Employee Monitoring needs. Cuspera uses 2708 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

 

Winter Wonderland Hyde Park - Hospitality - Small

London, UK

Deputy helped Winter Wonderland Hyde Park cut labour costs by 12.1% in the first year. Scheduling time dropped from 16 hours to just 30 minutes. Payroll errors and disputes fell sharply. Staff now us...e their phones to check shifts and timesheets. Demand planning is more accurate, and payroll processing is faster. Staff satisfaction improved with easier communication and fewer mistakes.

 

Wildash London - Retail - Small

London, UK

Deputy helped Wildash London manage staff scheduling across multiple locations. Before Deputy, Wildash used spreadsheets and emails, which caused confusion and wasted time. With Deputy, they quickly ...assign shifts and track staff costs in real time. Staff get clear instructions and notifications through the app. Wildash now spends less time on admin and more time growing their business.

 

West Salem Ace Hardware - Retail - Small

Salem, USA

Deputy helped West Salem Ace Hardware cut scheduling time by 75%. The store replaced spreadsheets and a legacy workforce management tool with Deputy. They integrated Deputy in just three weeks, even ...during their busiest season. Staff attendance and engagement improved. Scheduling a month now takes only 20 minutes, freeing up time to focus on customer service.

 

We Dog Care - Consumer Services - Small

San Jose, USA

Deputy helped We Dog Care, a doggy daycare in San Jose, save time and money by automating staff scheduling. Before Deputy, scheduling was manual and took a lot of time. Now, staff can update their av...ailability and claim open shifts easily. Timesheets are created automatically and sent to Gusto for payroll. This reduced admin work and helped the business grow. Deputy also helps them stay compliant and avoid overscheduling.

 

Wakefield Park Raceway - Entertainment - Small

Sydney, Australia

Deputy helped Wakefield Park Raceway fix staff scheduling problems. Before Deputy, they used Excel and had too many staff working overtime. Deputy's cloud-based platform let them manage shifts online... and from anywhere. Staff now check in with iPads, get clear task notifications, and know their responsibilities. The manager can control wage costs and focus on customer service. Communication between teams improved with Deputy.

 

W. Short Hospitality - Hospitality - Medium

Sydney, Australia

Deputy helped W. Short Hospitality manage over 1,000 shifts per week for 350+ staff. Before Deputy, staff scheduling was manual and confusing, wasting time and causing errors. With Deputy, managers c...reate and update rosters from anywhere. Staff get schedules by text and email, reducing confusion. The platform ensures only qualified staff are rostered for specific roles, improving compliance. Managers save time on admin and focus more on running venues.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Deputy

What is Deputy used for?

Deputy is a Employee Monitoring Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Communication Management, Forecasting and Engagement Management .

What are the top features of Deputy?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Deputy.

Who uses Deputy?

Deputy is used by Hospitality, Retail and Food & Beverages among other industries.

What are Deputy alternatives?

Rippling, MentorcliQ, Berqun and ActivTrak™ are popular alternatives for Deputy.

Where is Deputy located?

Deputy is headquartered at 1-3 Smail St, Ultimo, NSW 2007, AU.
lightning

Peers used Deputy for communication management and forecasting

Deputy Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.24/5 ★

Read Reviews (11)
Analytics

3.84/5 ★

Read Reviews (32)
Custom Reports

3.39/5 ★

Read Reviews (222)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.24/5 ★

Read Reviews (11)
Analytics

3.84/5 ★

Read Reviews (32)
Custom Reports

3.39/5 ★

Read Reviews (222)

Software Failure Risk Guidance

?

for Deputy

Overall Risk Meter

Low Medium High

Top Failure Risks for Deputy

Deputy Pty Ltd News

Awards

Deputy named Global Payroll Solution of the Year

Deputy has been awarded the Global Payroll Solution of the Year in the 2026 HR Tech Breakthrough Awards for its Deputy Payroll solution. This recognition highlights Deputy's commitment to simplifying payroll processing for shift-based businesses, reducing processing time by up to 83% and ensuring accuracy and compliance.

Executive

Deputy Adds New Global Marketing Leader to the Roster

Deputy has appointed Alex Concannon as Vice President, Global Marketing, to lead its global marketing function. This strategic hire aims to enhance Deputy's position as an AI-powered platform for shift work. Concannon, along with new Creative Director Conor OSullivan, will focus on integrating brand, growth, and creative efforts to communicate Deputy's operational and financial impact effectively.

Deputy Pty Ltd Profile

Company Name

Deputy Pty Ltd

Company Website

https://www.deputy.com/

HQ Location

1-3 Smail St, Ultimo, NSW 2007, AU

Employees

251-500

Social

Financials

SERIES B