ActivTrak™ Overview

ActivTrak empowers teams with productivity insights by analyzing user activity data. Operational compliance is ensured and team productivity is boosted.

Use Cases

Customers recommend Employee Engagement, Coaching, Workforce Productivity Benchmarking, as the business use cases that they have been most satisfied with while using ActivTrak™.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Remote Workforce Management
  • Social Media Analytics
  • Products & Pricelist Management
  • Communication Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Employee Productivity and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ActivTrak™.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

ActivTrak™ Use-Cases and Business Priorities: Customer Satisfaction Data

ActivTrak™'s features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and ActivTrak™ support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ActivTrak™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak c...ollected showed them that CSRs were opening multiple applications just to service one customer." - Nick Coleman

Peer review evidence (same sources as the product rating summary)

"...These issues can lead to unnecessary employee attrition, a decrease in employee engagement, or overall organizational failure. ..." Hybrid & Remote Workforce Management Software
"...Productivity Coaching...." Hybrid & Remote Workforce Management Software
"...It allows you to set benchmark times for certain tasks as well. ..." Best Employee Monitoring Software

ActivTrak™, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActivTrak™

Top Industries

  • Information Technology and Services
  • Human Resources
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActivTrak™ is popular in Information Technology And Services, Human Resources, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

ActivTrak™ Customer wins, Customer success stories, Case studies

What benefits does ActivTrak™ offer for Employee Engagement?

What makes ActivTrak™ ideal for Coaching?

Why is ActivTrak™ the best choice for Workforce Productivity Benchmarking?

What Are the key features of ActivTrak™ for Collaboration?

Why is ActivTrak™ the best choice for Helpdesk Management?

9 buyers and buying teams have used Cuspera to assess how well ActivTrak™ solved their Employee Monitoring needs. Cuspera uses 4853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Nick Coleman

CEO

Ship Sticks

There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak collected showed them that CSRs were opening multip...le applications just to service one customer.

Testimonial By Nick Coleman
ActivTrak™ testimonial

Sergeant James Lowe

Deputy IT Officer C&E Yorks ATC

Royal Air Force Air Cadets

The Information Provided Has Been Useful To Provide Feedback To The Project Sponsors And Provide Direction For Continued Development Of Our System, Including Investment Decision Making. Testimonial By Sergeant James Lowe
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Nick Coleman

CEO

Ship Sticks

There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak collected showed them that CSRs were opening multip...le applications just to service one customer.

Testimonial By Nick Coleman
ActivTrak™ testimonial

Sergeant James Lowe

Deputy IT Officer C&E Yorks ATC

Royal Air Force Air Cadets

The Information Provided Has Been Useful To Provide Feedback To The Project Sponsors And Provide Direction For Continued Development Of Our System, Including Investment Decision Making. Testimonial By Sergeant James Lowe
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
 

How a B2B Tech Company Turned AI Use Into 92% Measurable Adoption ActivTrak

ActivTrak's AI Insights helped a B2B tech firm achieve 92% meaningful AI adoption by providing detailed behavioral data on AI tool usage. This enabled the company to set specific AI maturity goals an...d improve engagement across teams, moving beyond simple activation metrics to measure AI's impact on productivity and ROI.

Read on →
 

MedRisk Saves ~$4M by Improving Workforce Utilization with ActivTrak

MedRisk improved workforce utilization using ActivTrak's productivity optimization software, resulting in savings of approximately $4 million.

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MedRisk Saves ~$4M by Improving Workforce Utilization with ActivTrak

MedRisk achieved approximately $4 million in annual savings and improved workforce visibility by implementing ActivTrak's work intelligence platform. This deployment allowed MedRisk to identify and a...ddress workforce utilization gaps, leading to significant financial benefits and enhanced operational insights. The platform's data-driven approach supports MedRisk's ongoing efforts to optimize productivity and resource allocation.

Read on →
 

A leading global financial services company - Financial Services - Very Large

USA

ActivTrak helped a leading global financial services company improve productivity in its 1,200-agent insurance contact center. The company replaced Verint Desktop and Process Analytics with ActivTrak... to automate data collection and reporting. This led to a 1,200 hours per week productivity gain and a 12% boost in schedule adherence. The company saved $1.6 million by increasing agent utilization and reducing hiring needs. ActivTrak dashboards now support hybrid team management and performance improvement.

 

FAM Brands - Retail - Medium

Los Angeles, USA

ActivTrak helped FAM Brands spot bottlenecks in their order management team. The company used productivity monitoring to see how employees spent time on tasks and meetings. FAM Brands found remote wo...rkers were more productive than office staff. They used this data to expand remote hiring and improve meeting efficiency. ActivTrak also helped FAM Brands boost employee well-being by identifying gaps in HR communication.

 

Echo Global Logistics - Transportation/Trucking/Railroad - Large

Chicago, USA

Echo Global Logistics used ActivTrak to track time and analyze workforce data. They faced challenges after 18 acquisitions and a shift to remote work, making workforce planning hard. ActivTrak helped... them see how work was done, align staffing, and measure technology impact. Echo saved over $1M in annual labor by reallocating resources and balancing workloads. The platform also improved trust, transparency, and collaboration between teams.

Using Workforce Analytics to Maximize Workplace Efficiency & Productivity (Product Overview)

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Frequently Asked Questions(FAQ)

for ActivTrak™

What is ActivTrak™?

ActivTrak™is a cloud-based workforce productivity and analytics software that collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant. It allows businesses to gain insights on and improve employee productivity. It empowers people, increases productivity, reduces risk, and sparks healthy work habits.

It provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency. It delivers visibility into how time is being spent across people, processes and technology, provides managers of remote teams with the insights to guide their team members to success, and monitors employee workflows and resource utilization for productivity and operational compliance.

Some of its features include dashboards for analysis of workforce productivity and operational efficiency, productivity reports, workforce insights, benchmarks and goals, activity classification, application and website usage, alarms, activity logs, integrations, real-time user activity, website blocking, and more.

What is ActivTrak™ used for?

ActivTrak™ is a Employee Monitoring Software mainly used by its customers to Improve Employee Productivity and Scale Best Practices by Employee Engagement, Coaching and Workforce Productivity Benchmarking .

What are the top features of ActivTrak™?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of ActivTrak™.

Who uses ActivTrak™?

ActivTrak™ is used by Information Technology And Services, Human Resources and Entertainment among other industries.

What are ActivTrak™ alternatives?

Rippling, MentorcliQ, Deputy and Berqun are popular alternatives for ActivTrak™.

Where is ActivTrak™ located?

ActivTrak™ is headquartered at 3101 Bee Cave Rd, Austin, Texas 78746, US.
lightning

Peers used ActivTrak™ for Employee engagement and coaching

ActivTrak™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)

Software Failure Risk Guidance

?

for ActivTrak™

Overall Risk Meter

Low Medium High

Top Failure Risks for ActivTrak™

ActivTrak, Inc. News

Awards

ActivTrak Wins Silver Reworked IMPACT Award for Excellence in Work ...

ActivTrak has won the 2026 Silver Reworked IMPACT Award for Excellence in Work Management and Project Management. This recognition highlights ActivTrak's innovative work intelligence platform, which enhances productivity and collaboration by providing insights into workforce behaviors and processes. The award celebrates exceptional contributions to employee experience and the digital workplace.

Product

ActivTrak Announced the Launch of AI Insights

ActivTrak has launched AI Insights, a new feature set that provides organizations with comprehensive data on AI usage and its impact on productivity and workflows. This tool addresses the challenge of fragmented AI data by offering a unified view of AI adoption, helping leaders understand AI's role and value in business operations. AI Insights covers areas such as usage measurement, governance, productivity impact, and ROI optimization.

Product

ActivTrak Unveiled AI Insights to Reveal AI's Influence on Workplace ...

ActivTrak introduced AI Insights, a new work intelligence feature that provides organizations with a comprehensive view of AI usage and its impact on productivity and workflows. This tool unifies behavioral data to help leaders understand AI adoption, governance, productivity impact, and ROI, enabling better decision-making and resource allocation.

Product

ActivTrak Unveiled AI Insights to Reveal AI's Influence on Workplace ...

ActivTrak has launched AI Insights, a new work intelligence feature that provides organizations with a comprehensive view of AI usage and its impact on productivity. This tool unifies behavioral data to help leaders understand AI adoption, governance, and its effects on workflows and business outcomes.

ActivTrak, Inc. Profile

Company Name

ActivTrak, Inc.

Company Website

https://www.activtrak.com/

HQ Location

3101 Bee Cave Rd, Austin, Texas 78746, US

Employees

11-50

Social

Financials

SERIES B