ActivTrak™ Overview

ActivTrak empowers teams with productivity insights by analyzing user activity data. Operational compliance is ensured and team productivity is boosted.

Use Cases

Customers recommend Employee Engagement, Coaching, Workforce Productivity Benchmarking, as the business use cases that they have been most satisfied with while using ActivTrak™.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Remote Workforce Management
  • Social Media Analytics
  • Products & Pricelist Management
  • Communication Management
  • Training & Onboarding
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Business Priorities

Improve Employee Productivity and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ActivTrak™.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

ActivTrak™ Use-Cases and Business Priorities: Customer Satisfaction Data

ActivTrak™'s features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and ActivTrak™ support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ActivTrak™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing... it." - Chris Cunningham

ActivTrak™, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActivTrak™

Top Industries

  • Information Technology and Services
  • Human Resources
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActivTrak™ is popular in Information Technology And Services, Human Resources, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ActivTrak™ Use Cases

What solutions does ActivTrak™ provide for Employee Engagement?

What solutions does ActivTrak™ provide for Coaching?

How can ActivTrak™ enhance your Workforce Productivity Benchmarking process?

What makes ActivTrak™ ideal for Collaboration?

Why is ActivTrak™ the best choice for Helpdesk Management?

45+ more Business Use Cases

9 buyers and buying teams have used Cuspera to assess how well ActivTrak™ solved their Employee Monitoring needs. Cuspera uses 4853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Chris Cunningham

SEO

C3 Systems

The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing it. Testimonial By Chris Cunningham
ActivTrak™ testimonial

Adam McGary

Owner

Capital Claims Management

ActivTrak provides real-time and historical data on the activities of employees not subject to direct physical monitoring. ActivTrak allows us to monitor real-time and historical performance which allows us to allocate work load more appropriately. ActivTrak also allows us to identify risks which m...ight otherwise be on identifiable given our hybrid organization of both office-based and remote employees.

Testimonial By Adam McGary
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Chris Cunningham

SEO

C3 Systems

The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing it. Testimonial By Chris Cunningham
ActivTrak™ testimonial

Adam McGary

Owner

Capital Claims Management

ActivTrak provides real-time and historical data on the activities of employees not subject to direct physical monitoring. ActivTrak allows us to monitor real-time and historical performance which allows us to allocate work load more appropriately. ActivTrak also allows us to identify risks which m...ight otherwise be on identifiable given our hybrid organization of both office-based and remote employees.

Testimonial By Adam McGary
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta

Case Studies

CASE STUDY A global SaaS company

ActivTrak helped a global SaaS company with over 7,000 employees meet GDPR standards. The company faced challenges from rapid growth, acquisitions, and strict privacy laws across Europe. They used Ac...tivTrak’s workforce analytics to monitor technology use and improve business processes. The solution focused on privacy-first deployment and transparency. As a result, the company improved business processes and optimized technology and resources.

Hospital & Health Care

CASE STUDY One of the oldest and largest public hospital district systems in Washington

ActivTrak helped a major Washington public hospital district system improve revenue cycle management. The center faced challenges with manual productivity tracking and needed better workforce optimiz...ation for its 5,100 employees. ActivTrak replaced manual spreadsheets, streamlining data collection and analysis. The solution led to $110K in hiring savings, better meeting efficiency, and improved workload balance.

CASE STUDY A leading healthcare revenue management company

ActivTrak helped a healthcare revenue management company track productivity and verify billing accuracy for over 600 remote contractors. The company faced challenges with manual hour verification and... limited data retention. ActivTrak's workforce analytics platform streamlined hour verification and expanded data retention. The company saved $500,000 annually, achieved a 4X ROI, and reduced billing discrepancies by 80%.

Financial Services

CASE STUDY A leading global financial services company

ActivTrak helped a leading global financial services company improve contact center productivity. The company replaced Verint Desktop and Process Analytics with ActivTrak to better manage 1,200 hybri...d and remote agents. ActivTrak automated data collection and reporting, saving time for managers. The company gained 1,200 hours per week in productivity. They saved $1.6 million in hiring costs. Schedule adherence improved by 12%.

Transportation/Trucking/Railroad

CASE STUDY Ship Sticks

ActivTrak helped Ship Sticks improve call center productivity. The company used ActivTrak’s workforce analytics to find workflow bottlenecks. They streamlined technology usage and increased customer ...service representative efficiency. Employee utilization improved across the team. Ship Sticks optimized customer service for better performance.

CASE STUDY Leading healthcare company

ActivTrak helped a leading healthcare company improve remote work. The company used ActivTrak's workforce analytics to manage a distributed team of several hundred employees. They faced challenges wi...th headcount, workload balance, and making fast decisions. ActivTrak enabled cost savings by avoiding unnecessary hires. The company improved workload balance and made faster, data-driven decisions.

Video

Using Workforce Analytics to Maximize Workplace Efficiency & Productivity (Product Overview)

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Frequently Asked Questions(FAQ)

for ActivTrak™

What is ActivTrak™?

ActivTrak™is a cloud-based workforce productivity and analytics software that collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant. It allows businesses to gain insights on and improve employee productivity. It empowers people, increases productivity, reduces risk, and sparks healthy work habits.

It provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency. It delivers visibility into how time is being spent across people, processes and technology, provides managers of remote teams with the insights to guide their team members to success, and monitors employee workflows and resource utilization for productivity and operational compliance.

Some of its features include dashboards for analysis of workforce productivity and operational efficiency, productivity reports, workforce insights, benchmarks and goals, activity classification, application and website usage, alarms, activity logs, integrations, real-time user activity, website blocking, and more.

What is ActivTrak™ used for?

ActivTrak™ is a Employee Monitoring Software mainly used by its customers to Improve Employee Productivity and Scale Best Practices by Employee Engagement, Coaching and Workforce Productivity Benchmarking .

What are the top features of ActivTrak™?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of ActivTrak™.

Who uses ActivTrak™?

ActivTrak™ is used by Information Technology And Services, Human Resources and Entertainment among other industries.

What are ActivTrak™ alternatives?

Rippling, MentorcliQ, Deputy and Berqun are popular alternatives for ActivTrak™.

Where is ActivTrak™ located?

ActivTrak™ is headquartered at 3101 Bee Cave Rd, Austin, Texas 78746, US.
lightning

Peers used ActivTrak™ for Employee engagement and coaching

ActivTrak™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)

Software Failure Risk Guidance

?

for ActivTrak™

Overall Risk Meter

Low Medium High

Top Failure Risks for ActivTrak™

ActivTrak, Inc. News

Product

ActivTrak Unveils C-Suite Tools to Calculate the Cost of Untapped Workforce Capacity

ActivTrak introduces new C-Suite tools to help businesses calculate the cost of untapped workforce capacity, aiming to improve productivity and efficiency.

Awards

CIO 100 Winner: John Fraser of Parts ASAP Honored for Driving Impact with ActivTrak

John Fraser of Parts ASAP won the CIO 100 award for impactful use of ActivTrak's workforce analytics platform to enhance productivity and performance.

Awards

ActivTrak Earns Built In 2025 Best Places To Work Award - Galveston County Daily News

ActivTrak received the 2025 Best Places to Work award from Built In.

Awards

ActivTrak Earns Built In 2025 Best Places To Work Award - PR Newswire

ActivTrak received the Built In 2025 Best Places To Work Award.

ActivTrak, Inc. Profile

Company Name

ActivTrak, Inc.

Company Website

https://www.activtrak.com/

HQ Location

3101 Bee Cave Rd, Austin, Texas 78746, US

Employees

11-50

Social

Financials

SERIES B