ActivTrak™ Overview

ActivTrak empowers teams with productivity insights by analyzing user activity data. Operational compliance is ensured and team productivity is boosted.

Use Cases

Customers recommend Employee Engagement, Coaching, Workforce Productivity Benchmarking, as the business use cases that they have been most satisfied with while using ActivTrak™.

Other use cases:

  • Collaboration
  • Helpdesk Management
  • Remote Workforce Management
  • Social Media Analytics
  • Products & Pricelist Management
  • Communication Management
  • Training & Onboarding
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Business Priorities

Improve Employee Productivity and Scale Best Practices are the most popular business priorities that customers and associates have achieved using ActivTrak™.

Other priorities:

  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Acquire Customers
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Improve Visibility
  • Improve ROI
  • Improve Internal Communications
  • Launch New Products
  • Improve Digital And Social Presence
  • Establish Thought Leadership
See all business priorities See less business priorities

ActivTrak™ Use-Cases and Business Priorities: Customer Satisfaction Data

ActivTrak™'s features include Dashboard, Personalization, Alerts: Popups & Notifications, etc. and ActivTrak™ support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also ActivTrak™ analytics capabilities include Analytics, and Custom Reports.

Reviews

"ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity." - Sagar Gupta

ActivTrak™, Rippling, MentorcliQ, Deputy, Berqun, etc., all belong to a category of solutions that help Employee Monitoring. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ActivTrak™

Top Industries

  • Information Technology and Services
  • Human Resources
  • Entertainment

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ActivTrak™ is popular in Information Technology And Services, Human Resources, and Entertainment and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on ActivTrak™ Use Cases

What benefits does ActivTrak™ offer for Employee Engagement?

What Are the key features of ActivTrak™ for Coaching?

What Are the key features of ActivTrak™ for Workforce Productivity Benchmarking?

What benefits does ActivTrak™ offer for Collaboration?

What solutions does ActivTrak™ provide for Helpdesk Management?

9 buyers and buying teams have used Cuspera to assess how well ActivTrak™ solved their Employee Monitoring needs. Cuspera uses 4853 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Employee Monitoring needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
ActivTrak™ testimonial

Nick Coleman

CEO

Ship Sticks

There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak collected showed them that CSRs were opening multip...le applications just to service one customer.

Testimonial By Nick Coleman
ActivTrak™ testimonial

Chris Cunningham

SEO

C3 Systems

The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing it. Testimonial By Chris Cunningham
CUSTOMERS TESTIMONIALS
ActivTrak™ testimonial

Sagar Gupta

LlC EVP – Media & Digital Marketing

Biorev

ActivTrak was simply plug and play, believe it or not. It took me 2-3 mins per machine to get started and overall took me 1 hour to block all the unnecessary sites. In no time, I was ruling the entire thing, and was on top of my employees activity. Testimonial By Sagar Gupta
ActivTrak™ testimonial

Nick Coleman

CEO

Ship Sticks

There are two ways to look at misspent time: one is from the parental perspective, which is not the objective that we had, Instead, company management was looking to tighten up the customer service representative (CSR) workflow. The data ActivTrak collected showed them that CSRs were opening multip...le applications just to service one customer.

Testimonial By Nick Coleman
ActivTrak™ testimonial

Chris Cunningham

SEO

C3 Systems

The best part is that we've been able to come in as a solution provider to clients when they have the need to monitor. We get to look at this and say we've got a valid solution.The clients love the monitoring and we have no qualms about implementing it. Testimonial By Chris Cunningham

Case Studies

CASE STUDY A leading healthcare revenue management company

ActivTrak helped a healthcare revenue management company track productivity and verify billing accuracy for over 600 remote contractors. The company faced challenges with manual hour verification and... limited data retention. ActivTrak's workforce analytics platform streamlined hour verification and expanded data retention. The company saved $500,000 annually, achieved a 4X ROI, and reduced billing discrepancies by 80%.

Insurance

CASE STUDY York International Agency, LLC

ActivTrak helped York International Agency, LLC, an insurance broker with 58 employees, improve productivity and maintain a strong company culture. The company used ActivTrak to measure productivity ...during a shift to remote work. ActivTrak's easy interface and reporting made it simple to track employee performance. The data supported annual reviews and promoted trust and accountability. York International quickly transitioned to remote work using ActivTrak, staying ahead of local competitors.

CASE STUDY A global SaaS company

ActivTrak helped a global SaaS company with over 7,000 employees meet GDPR standards. The company faced challenges from rapid growth, acquisitions, and strict privacy laws across Europe. They used Ac...tivTrak’s workforce analytics to monitor technology use and improve business processes. The solution focused on privacy-first deployment and transparency. As a result, the company improved business processes and optimized technology and resources.

Hospital & Health Care

CASE STUDY One of the oldest and largest public hospital district systems in Washington

ActivTrak helped a major Washington public hospital district system improve revenue cycle management. The center faced challenges with manual productivity tracking and needed better workforce optimiz...ation for its 5,100 employees. ActivTrak replaced manual spreadsheets, streamlining data collection and analysis. The solution led to $110K in hiring savings, better meeting efficiency, and improved workload balance.

Transportation/Trucking/Railroad

CASE STUDY Ship Sticks

ActivTrak helped Ship Sticks improve call center productivity. The company used ActivTrak’s workforce analytics to find workflow bottlenecks. They streamlined technology usage and increased customer ...service representative efficiency. Employee utilization improved across the team. Ship Sticks optimized customer service for better performance.

CASE STUDY Leading healthcare company

ActivTrak helped a leading healthcare company improve remote work. The company used ActivTrak's workforce analytics to manage a distributed team of several hundred employees. They faced challenges wi...th headcount, workload balance, and making fast decisions. ActivTrak enabled cost savings by avoiding unnecessary hires. The company improved workload balance and made faster, data-driven decisions.

Video

Using Workforce Analytics to Maximize Workplace Efficiency & Productivity (Product Overview)

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Frequently Asked Questions(FAQ)

for ActivTrak™

What is ActivTrak™?

ActivTrak™is a cloud-based workforce productivity and analytics software that collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant. It allows businesses to gain insights on and improve employee productivity. It empowers people, increases productivity, reduces risk, and sparks healthy work habits.

It provides data-driven insights through intuitive reports and dashboards to improve workforce productivity and operational efficiency. It delivers visibility into how time is being spent across people, processes and technology, provides managers of remote teams with the insights to guide their team members to success, and monitors employee workflows and resource utilization for productivity and operational compliance.

Some of its features include dashboards for analysis of workforce productivity and operational efficiency, productivity reports, workforce insights, benchmarks and goals, activity classification, application and website usage, alarms, activity logs, integrations, real-time user activity, website blocking, and more.

What is ActivTrak™ used for?

ActivTrak™ is a Employee Monitoring Software mainly used by its customers to Improve Employee Productivity and Scale Best Practices by Employee Engagement, Coaching and Workforce Productivity Benchmarking .

What are the top features of ActivTrak™?

Dashboard, Personalization and Alerts: popups & Notifications are some of the top features of ActivTrak™.

Who uses ActivTrak™?

ActivTrak™ is used by Information Technology And Services, Human Resources and Entertainment among other industries.

What are ActivTrak™ alternatives?

Rippling, MentorcliQ, Deputy and Berqun are popular alternatives for ActivTrak™.

Where is ActivTrak™ located?

ActivTrak™ is headquartered at 3101 Bee Cave Rd, Austin, Texas 78746, US.
lightning

Peers used ActivTrak™ for Employee engagement and coaching

ActivTrak™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.11/5

Read Reviews (2)
Analytics

4.00/5

Read Reviews (526)
Custom Reports

3.94/5

Read Reviews (885)

Software Failure Risk Guidance

?

for ActivTrak™

Overall Risk Meter

Low Medium High

Top Failure Risks for ActivTrak™

ActivTrak, Inc. News

Product

ActivTrak Expands Workforce Management Capabilities for Hybrid Work

ActivTrak has enhanced its Workforce Management capabilities to better support hybrid work environments. The new features provide comprehensive insights into workforce activity, combining digital and non-digital data without infringing on privacy. This update allows organizations to optimize workforce utilization, reduce manual oversight, and ensure compliance, addressing the limitations of traditional systems designed for co-located teams.

Awards

ActivTrak Recognized on the 2025 Fortune Best Workplaces in Technology List

ActivTrak has been named to the 2025 Fortune Best Workplaces in Technology list, ranking No. 44 in the small and medium category. This recognition highlights ActivTrak's positive work environment, with high employee satisfaction in work-life balance and management transparency. The award underscores the company's commitment to fostering a productive and inclusive workplace culture.

Customer

ActivTrak Surpasses $50M in Annual Recurring Revenue,Achieving 70% Year-Over-Year Enterprise Growth

ActivTrak achieved a milestone by surpassing $50 million in annual recurring revenue, driven by a 70% year-over-year growth in enterprise deals. The company introduced new features like Essentials Plus, AI-Powered Summaries, and Headcount Planning, enhancing workforce analytics and productivity. Notably, Parts ASAP, a customer, reported a 28% productivity increase using ActivTrak's solutions, highlighting the platform's impact.

Awards

ActivTrak Achieves 2025 Great Place to Work Certification and Ranks 10 Among Fortune Best Workplaces in Texas

ActivTrak has earned the 2025 Great Place to Work Certification and ranked 10th among Fortune's Best Workplaces in Texas. This marks its third consecutive year on the list, highlighting its employee-centered culture. The company is recognized for fostering a supportive and inclusive work environment, with high employee satisfaction in transparency and work-life balance.

ActivTrak, Inc. Profile

Company Name

ActivTrak, Inc.

Company Website

https://www.activtrak.com/

HQ Location

3101 Bee Cave Rd, Austin, Texas 78746, US

Employees

11-50

Social

Financials

SERIES B