BigCommerce vs. PrestaShop: E-Commerce Platform Solution Comparison 2025

Overview: BigCommerce and PrestaShop as E-Commerce Platform Category solutions.

BigCommerce is tailored for large enterprises and excels at enhancing customer engagement and entering diverse markets. PrestaShop, ideal for smaller businesses, focuses more on content management and simplifying e-commerce transitions. Both platforms offer robust support, but BigCommerce stands out for its advanced integration capabilities, while PrestaShop provides essential training resources.

BigCommerce and PrestaShop: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Users leverage BigCommerce for products and pricelist management, social media management, and advertisement. read more →

PrestaShop is favored for content management, products and pricelist management, and advertisement. read more →

Business Goals

BigCommerce aids in acquiring customers and increasing sales & revenue, focusing on enhancing customer relationships. read more →

Assists PrestaShop users in acquiring customers and enhancing relationships with modest emphasis on increasing revenue. read more →

Core Features

Offers features like integration, security & privacy, and custom reports to help users with migration and data export. read more →

Focuses on integration, custom reports, and training & onboarding to support users' migration and data export needs. read more →

Vendor Support

BigCommerce provides extensive support including 24/7 support, chat, phone, and email options. read more →

Support with PrestaShop includes email, chat, and essential 24/7 assistance alongside training resources. read more →

Segments and Industries

Primarily serves large enterprises across other, retail, and manufacturing industries. read more →

Serves small to medium-sized businesses, prominently in retail, health, wellness, and fitness sectors. read more →

Operational Alignment

BigCommerce fits well within large enterprise workflows, contributing to digital and social presence improvement. read more →

Commonly supports smaller scale operations, aiding in e-commerce transitions with an emphasis on content management. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Chat Support

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Phone Support

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Email Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for BigCommerce and PrestaShop

How can BigCommerce and PrestaShop optimize your Products & Pricelist Management Workflow?

Bigcommerce and Prestashop both allow users to manage products and prices. Bigcommerce offers seamless integration with popular platforms like Amazon, eBay, and Facebook for product listings. Prestashop provides extensive backend management features and offers flexibility in design. However, Prestashop lacks built-in functionalities for bulk product management and SEO, requiring additional modules.

"...The product manager is pretty comprehensive, and most of the pages are made for you - including the home page...." Peer review by Chad W., Front-End Developer, Internet

"...I usually use Prestashop to create virtual stores and the results are great, I can easily manage the products, and if I install additional modules I can add new features. ...." Peer review by Oriana H., IT Developer, Design

How efficiently Does BigCommerce and PrestaShop manage your Advertisement?

Bigcommerce and Prestashop both offer tools for advertising online stores. Bigcommerce provides integrations with various platforms like Google Ads, Facebook Ads, and email marketing services, allowing for targeted advertising campaigns. Prestashop also allows for advertising on the store itself through banners and pop-up ads, as well as integration with social media platforms. A limitation of Prestashop is that its features and uses may not be as straightforward as advertised.

"...BigCommerce facilitates our tasks in the marketing team because we do not need to touch code to run effective advertising campaigns...." Peer review by Samuel S, Marketing Manager, Information Technology and Services

"...By quickly converting their product information into high-value, and trackable ads, anyone with a PrestaShop store can take their small or medium-sized business to the next level...." Meet The Ecommerce App of Your Dreams