BigCommerce Overview
BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!
Use Cases
Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.
BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data
BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.
BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.
Reviews
"To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The pe...ople who onboarded us were absolutely brilliant." - Shaun Price
Peer review evidence (same sources as the product rating summary)
"...Segment your customers for pricing, product access and promotions without having to maintain a second site. ..." Ecommerce Solutions Through Open-Platform Flexibility
"...Good support mechanisms and helpful staff...." Peer review by Employee in Other
"...And BigCommerce has definitely helped with that, said Mariah Hager, ecommerce and social media manager at The Natori Company...." Case Study Natori
BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BigCommerce
Top Industries
- Retail
- Manufacturing
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.
BigCommerce Customer wins, Customer success stories, Case studies
What makes BigCommerce ideal for Products & Pricelist Management?
What solutions does BigCommerce provide for Helpdesk Management?
What makes BigCommerce ideal for Communication Management?
How can BigCommerce optimize your Advertisement Workflow?
8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price |
|
We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what we want and have the confidence of knowing it will ...work with the platform. |
|
We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Shaun Price Head of Customer Acquistion MitoQ |
To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price |
|
Josie Natori Founder and CEO Natori |
We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what we want and have the confidence of knowing it will ...work with the platform. |
|
Mark Hopkins Chief Information Officer Skullcandy |
We are really taking bets on social commerce, leveraging built-in BigCommerce integrations to serve product catalogs across social channels where orders start in the social channel, and seamlessly drop into BigCommerce’s control panel for streamlined fulfillment. Testimonial By Mark Hopkins |
Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth
Badgley Mischka - Apparel & Fashion - Large
Bulk Nutrients - Food & Beverages - Medium
Rohan - Apparel & Fashion - Medium
BigCommerce is enterprise ecommerce: simplified.
Frequently Asked Questions(FAQ)
for BigCommerce
What is BigCommerce?
BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.
The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.
The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.
The platform supports multiple currencies and the front-end can be localized for any language.
What is BigCommerce used for?
What are the top features of BigCommerce?
Who uses BigCommerce?
What are BigCommerce alternatives?
Where is BigCommerce located?
Peers used BigCommerce for products & pricelist management and helpdesk management
BigCommerce Competitors
BigCommerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (343) |
| Custom Reports | Read Reviews (1881) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (343) |
| Custom Reports | Read Reviews (1881) |
BigCommerce Integrations
BigCommerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for BigCommerce
Software Failure Risk Guidance
?for BigCommerce
Overall Risk Meter
Top Failure Risks for BigCommerce
BigCommerce Pty. Ltd News
BigCommerce Earns 2026 Top Rated Award From TrustRadius
BigCommerce received the 2026 Top Rated Award from TrustRadius, highlighting its strong performance in the ecommerce software category. The award, based on customer feedback, underscores BigCommerce's capabilities in multi-brand storefront management, catalog handling, and B2B and SEO tools.
BigCommerce Wins 2026 TrustRadius Top Rated Award on Customer Feedback
BigCommerce received the 2026 Top Rated Award from TrustRadius, scoring 7.8 out of 10 based on over 700 verified customer reviews. The award highlights BigCommerce's strengths in multi-brand storefront management, catalog handling, and B2B/SEO tools, emphasizing its strategic position in the ecommerce market.
BigCommerce Wins 2026 Top Rated Award with 7.8 Score, Over 700 Reviews
BigCommerce received the 2026 Top Rated Award with a trScore of 7.8, based on over 700 verified user reviews. This recognition highlights its strong position in the ecommerce software category, emphasizing features like multi-brand storefront management and integrated B2B tools.
PayPal And BigCommerce Deepen Ties With Embedded Payments For Merchants
PayPal and BigCommerce have launched BigCommerce Payments by PayPal, an embedded payments solution for US merchants. This integration allows merchants to manage transactions directly within BigCommerce, offering multiple payment methods including PayPal, Venmo, and Apple Pay. This partnership aims to simplify merchant workflows and enhance PayPal's role in commerce operations.
BigCommerce Pty. Ltd Profile
Company Name
BigCommerce Pty. Ltd
Company Website
https://www.bigcommerce.com/HQ Location
685 Market Street, 3rd Floor, San Francisco, California 94105, US
Employees
251-500
Social
Financials
SERIES F
How can BigCommerce optimize your Social Media Management Workflow?