BigCommerce Overview
BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!
Use Cases
Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.
BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data
BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.
BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.
Reviews
"To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The pe...ople who onboarded us were absolutely brilliant." - Shaun Price
Peer review evidence (same sources as the product rating summary)
"...Client can add their own blog posts, update product photos, manage orders, and manage inventory levels...." Peer review by Joanne Barker, Owner, VillageShopper Web Design
"...And when you do get into a jam, plenty of documentation and very helpful support staff...." Peer review by David E., Construction
"...BigCommerce offers a comprehensive set of Analytics Reports for Merchants to analyze their business across all key metrics...." Re-Platforming Data @BigCommerce: five second latency on Petabytes of data
BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for BigCommerce
Top Industries
- Retail
- Manufacturing
- Apparel & Fashion
Popular in
- Small Business
- Mid Market
- Enterprise
BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.
BigCommerce Customer wins, Customer success stories, Case studies
What solutions does BigCommerce provide for Products & Pricelist Management?
What makes BigCommerce ideal for Helpdesk Management?
How does BigCommerce address your Communication Management Challenges?
How can BigCommerce enhance your Advertisement process?
8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price |
|
An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce. Testimonial By Derrick Johnson |
|
The key thing we’re getting from BigCommerce is the flexibility from its open APIs. It gives us the ability to build what we have with WordPress and extrapolate from it to do more innovative things that we probably wouldn’t be able to do with just an ordinary, more rigid platform. Testimonial By Paul Green |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Shaun Price Head of Customer Acquistion MitoQ |
To be honest, we were probably already too big for Shopify Plus and Sana Commerce. However, BigCommerce, as a platform, delivered on the key requirements we wanted. And, as an added bonus, our experience with the BigCommerce team was amazing. The people who onboarded us were absolutely brilliant. Testimonial By Shaun Price |
|
Derrick Johnson Operations Manager The Beer Bat |
An out-of-the-box experience to launch as soon as possible was key for us. A fast, reliable platform capable of supporting both B2B and B2C commerce was what we were looking for and found in BigCommerce. Testimonial By Derrick Johnson |
|
Paul Green Website and Ecommerce Manager Four Pillars Gin |
The key thing we’re getting from BigCommerce is the flexibility from its open APIs. It gives us the ability to build what we have with WordPress and extrapolate from it to do more innovative things that we probably wouldn’t be able to do with just an ordinary, more rigid platform. Testimonial By Paul Green |
Waterco - Manufacturing - Large
Waterco Modernizes B2B Ordering with BigCommerce, Improving
Waterco - Manufacturing - Medium
Waterco Modernizes B2B Ordering with BigCommerce, Improving Ordering ...
BigCommerce is enterprise ecommerce: simplified.
Frequently Asked Questions (FAQ)
What buyers ask before choosing BigCommerce
What is BigCommerce?
BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.
The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.
The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.
The platform supports multiple currencies and the front-end can be localized for any language.
What is BigCommerce used for?
What are the top features of BigCommerce?
Who uses BigCommerce?
What are BigCommerce alternatives?
Where is BigCommerce located?
Peers used BigCommerce for products & pricelist management and helpdesk management
BigCommerce Competitors
BigCommerce Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (343) |
| Custom Reports | Read Reviews (1881) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (17) |
| Analytics | Read Reviews (343) |
| Custom Reports | Read Reviews (1881) |
BigCommerce Integrations
BigCommerce integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for BigCommerce
Software Failure Risk Guidance
?for BigCommerce
Overall Risk Meter
Top Failure Risks for BigCommerce
BigCommerce Pty. Ltd News
BigCommerce Pricing Explained for 2026
BigCommerce has restructured its pricing plans, renaming tiers and adjusting sales caps and fees. The new structure includes an Open Payment Provider Fee for non-approved gateways, impacting merchants' financial decisions. The changes emphasize the importance of selecting the right payment provider to avoid additional costs, with the new pricing tiers affecting how merchants budget for BigCommerce's ecommerce platform.
BigCommerce Pricing Changes 2026
BigCommerce announced significant pricing changes effective June 2026, including new plan names, adjusted GMV thresholds, and a new fee for using non-approved payment providers. The changes impact merchants' costs and may prompt some to consider switching platforms. BigCommerce defends the changes by highlighting platform improvements and comparing its fee structure favorably against competitors like Shopify.
BigCommerce Scores Big In the 2026 Paradigm B2B Combine
BigCommerce excelled in the 2026 Paradigm B2B Combine, earning a perfect score of 24 medals for the fourth consecutive year. The company received more gold medals than any other platform in the Midmarket report and improved its standing in the Enterprise report. The evaluation highlights BigCommerce's strengths in B2B functionality, partner ecosystem, and handling complex pricing and workflows.
BigCommerce Powered by Commerce Scores 24/24 Total Medals in 2026 ...
BigCommerce achieved 24 medals in the 2026 Paradigm B2B Combines for Digital Commerce Solutions. It earned six gold medals in both the Enterprise and Midmarket editions, excelling in areas like Vision & Strategy and Customer Service. BigCommerce's B2B Edition enhances operational efficiency with features like AI-powered PO Automation and Cascading Price Lists, supporting complex B2B workflows and integrations.
BigCommerce Pty. Ltd Profile
Company Name
BigCommerce Pty. Ltd
Company Website
https://www.bigcommerce.com/HQ Location
685 Market Street, 3rd Floor, San Francisco, California 94105, US
Employees
251-500
Social
Financials
SERIES F
How can BigCommerce optimize your Social Media Management Workflow?