BigCommerce Overview

BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Use Cases

Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.

Other use cases:

  • Communication Management
  • Advertisement
  • Engagement Management
  • Promotion Management
  • Content Management
  • Order Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Consistency
  • Manage Risk
  • Improve Visibility
  • Increase Average Basket Value
See all business priorities See less business priorities

BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.

BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming." - Daniel Phillips

Peer review evidence (same sources as the product rating summary)

"...Segment your customers for pricing, product access and promotions without having to maintain a second site. ..." Ecommerce Solutions Through Open-Platform Flexibility
"...I like that they support payments to help with a e commerce store rather than just an informational website...." Peer review by User
"...in-store search analytics report breaks down in-store search queries to help you better investigate needs...." E-Commerce site search

BigCommerce, ShippingEasy, Shippo, Skubana, ShipStation, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BigCommerce

Top Industries

  • Retail
  • Manufacturing
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

BigCommerce Customer wins, Customer success stories, Case studies

How can BigCommerce optimize your Products & Pricelist Management Workflow?

How does BigCommerce facilitate Helpdesk Management?

How can BigCommerce enhance your Social Media Management process?

Why is BigCommerce the best choice for Communication Management?

8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Daniel Phillips

Chief Financal Officer(CFO)

The Good and the Beautiful

We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming. Testimonial By Daniel Phillips
BigCommerce testimonial

David Berlach

Managing Director

Bohemian Traders

BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also one where our customers can expect quality and tha...t includes the online experience. BigCommerce helps us do that.

Testimonial By David Berlach
BigCommerce testimonial

Josie Natori

Founder and CEO

Natori

We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what we want and have the confidence of knowing it will ...work with the platform.

Testimonial By Josie Natori
CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Daniel Phillips

Chief Financal Officer(CFO)

The Good and the Beautiful

We wanted something capable, scalable and big but it seemed like with Magento, we would need a big full time development staff on hand to program it. With BigCommerce the platform does most of the heavy lifting and programming. Testimonial By Daniel Phillips
BigCommerce testimonial

David Berlach

Managing Director

Bohemian Traders

BigCommerce is a platform that lets developers build whatever they want. We can build customised solutions and plug them straight in with really strong APIs that create a lot of scope for brands like us. Shopping should be an easy process, but also one where our customers can expect quality and tha...t includes the online experience. BigCommerce helps us do that.

Testimonial By David Berlach
BigCommerce testimonial

Josie Natori

Founder and CEO

Natori

We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what we want and have the confidence of knowing it will ...work with the platform.

Testimonial By Josie Natori
 

Mountain Warehouse Launches Composable Ecommerce Store with BigCommerce ...

Mountain Warehouse has launched a new composable ecommerce store powered by BigCommerce, replacing its outdated system. This transition enhances scalability, flexibility, and customer experience, ena...bling faster innovation and integration with third-party solutions. The new platform supports complex global operations, including custom checkout, multi-location inventory management, and advanced order handling.

Read on →
 

Remington Industries Elevates Online Experience with Launch of BigCommerce B2B Edition

Remington Industries has upgraded its online store to BigCommerce B2B Edition to enhance the purchasing experience for B2B buyers. This upgrade offers features like multi-user accounts, custom pricin...g, streamlined ordering, and self-service portals, aiming to simplify and improve the buying process for professional purchasers.

Read on →
 

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Fortis and BigCommerce Announce Payments Partnership to Simplify Checkout and Accelerate Business Growth

Read on →

Badgley Mischka - Apparel & Fashion - Large

BigCommerce helped Badgley Mischka boost revenue by 61.21%. The fashion brand switched from Pulse Commerce to BigCommerce for better integrations and agility. They saw an 18.62% increase in conversio...n rate and a 31% rise in average order value. BigCommerce offered the flexibility and plug-and-play apps they needed to grow. The platform supported their expansion and digital transformation.

Bulk Nutrients - Food & Beverages - Medium

BigCommerce helped Bulk Nutrients grow users by 326% from May 2015 to July 2022. The company saw a 52% increase in conversion rate and a 2,892% rise in SEO organic keyword growth. Bulk Nutrients swit...ched from platforms that lacked flexibility and scalability. BigCommerce offered better templates, strong integrations, and improved mobile design. The platform supported Bulk Nutrients' expansion as Australia's largest direct-to-customer supplement supplier.

Rohan - Apparel & Fashion - Medium

BigCommerce helped Rohan achieve a 1,218% increase in conversions. The apparel brand needed to update its outdated ecommerce platform. Rohan switched from an in-house system to BigCommerce for better... scalability and user experience. The new platform led to a 28% increase in engagement rate and a 77% rise in engagement sessions per user. Rohan now enjoys a modern, reliable online store that matches its technical clothing brand.

BigCommerce is enterprise ecommerce: simplified.

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigCommerce

What is BigCommerce?

BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.

The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.

The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.

The platform supports multiple currencies and the front-end can be localized for any language.

What is BigCommerce used for?

BigCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Helpdesk Management and Social Media Management .

What are the top features of BigCommerce?

Templates, SEO and Widgets are some of the top features of BigCommerce.

Who uses BigCommerce?

BigCommerce is used by Retail, Manufacturing and Apparel & Fashion among other industries.

What are BigCommerce alternatives?

ShippingEasy, Shippo, Skubana and ShipStation are popular alternatives for BigCommerce.

Where is BigCommerce located?

BigCommerce is headquartered at 685 Market Street, 3rd Floor, San Francisco, California 94105, US.
lightning

Peers used BigCommerce for products & pricelist management and helpdesk management

BigCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (17)
Analytics

4.17/5

Read Reviews (343)
Custom Reports

3.51/5

Read Reviews (1881)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5

Read Reviews (17)
Analytics

4.17/5

Read Reviews (343)
Custom Reports

3.51/5

Read Reviews (1881)

Software Failure Risk Guidance

?

for BigCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for BigCommerce

BigCommerce Pty. Ltd News

Partnership

PayPal And BigCommerce Deepen Ties With Embedded Payments For Merchants

PayPal and BigCommerce have launched BigCommerce Payments by PayPal, an embedded payments solution for US merchants. This integration allows merchants to manage transactions directly within BigCommerce, offering multiple payment methods including PayPal, Venmo, and Apple Pay. This partnership aims to simplify merchant workflows and enhance PayPal's role in commerce operations.

Product

Commerce.com posts profit, launches BigCommerce Payments early

BigCommerce has launched BigCommerce Payments ahead of schedule, marking a significant milestone for the company. This new payment solution aims to streamline transactions for merchants using the BigCommerce platform, enhancing their e-commerce capabilities.

Product

Commerce Delivers BigCommerce Payments by PayPal to Simplify Payments and Accelerate Merchant Growth

BigCommerce, in partnership with PayPal, has launched BigCommerce Payments by PayPal for U.S. merchants. This embedded solution integrates payment processing into the BigCommerce platform, offering a unified view of finances and flexible payment options. It simplifies operations by centralizing financial management, allowing merchants to manage transactions and payouts efficiently while maintaining a direct PayPal relationship.

Product

BigCommerce-Amazon integration evolves with automation focus

BigCommerce enhances its integration with Amazon, emphasizing automation to streamline e-commerce operations for merchants. This update aims to improve efficiency and reduce manual tasks, benefiting businesses using BigCommerce's platform for their Amazon sales channels.

BigCommerce Pty. Ltd Profile

Company Name

BigCommerce Pty. Ltd

HQ Location

685 Market Street, 3rd Floor, San Francisco, California 94105, US

Employees

251-500

Social

Financials

SERIES F