BigCommerce Overview

BigCommerce offers ecommerce solutions with open-platform flexibility and extensibility. It is becoming the industry's most versatile solution; request a demo today!

Use Cases

Customers recommend Products & Pricelist Management, Helpdesk Management, Social Media Management, as the business use cases that they have been most satisfied with while using BigCommerce.

Other use cases:

  • Communication Management
  • Advertisement
  • Engagement Management
  • Promotion Management
  • Content Management
  • Order Management
  • Training & Onboarding
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Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using BigCommerce.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve ROI
  • Grow Market Share
  • Launch New Products
  • Improve Brand Engagement
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Improve Stakeholder Relations
  • Establish Thought Leadership
  • Improve Consistency
  • Manage Risk
  • Improve Visibility
  • Increase Average Basket Value
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BigCommerce Use-Cases and Business Priorities: Customer Satisfaction Data

BigCommerce works with different mediums / channels such as Chat. Promotions. Social Media etc.

BigCommerce's features include Templates, SEO, Widgets, etc. and BigCommerce support capabilities include Chat Support, Phone Support, AI Powered, etc. also BigCommerce analytics capabilities include Analytics, and Custom Reports.

Reviews

"We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what w...e want and have the confidence of knowing it will work with the platform." - Josie Natori

BigCommerce, WooCommerce, Shopify, Shopify Plus, Ecwid, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for BigCommerce

Top Industries

  • Retail
  • Manufacturing
  • Apparel & Fashion

Popular in

  • Small Business
  • Mid Market
  • Enterprise

BigCommerce is popular in Retail, Manufacturing, and Apparel & Fashion and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on BigCommerce Use Cases

What makes BigCommerce ideal for Products & Pricelist Management?

What solutions does BigCommerce provide for Helpdesk Management?

What benefits does BigCommerce offer for Social Media Management?

How can BigCommerce optimize your Communication Management Workflow?

76+ more Business Use Cases

8 buyers and buying teams have used Cuspera to assess how well BigCommerce solved their E-Commerce Platform needs. Cuspera uses 12164 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Josie Natori

Founder and CEO

Natori

We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what we want and have the confidence of knowing it will ...work with the platform.

Testimonial By Josie Natori
BigCommerce testimonial

Rob Buckley

Managing Director

GourmetFuel

And that's the simplicity of going from using nearly 70 different apps on WooCommerce to BigCommerce. BigCommerce is all we need. Testimonial By Rob Buckley
BigCommerce testimonial

Kristi Jackson

Director of Marketing

Yeti Cycles

BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson
CUSTOMERS TESTIMONIALS
BigCommerce testimonial

Josie Natori

Founder and CEO

Natori

We now have this foundational, yet versatile platform, where we do not have to find all these other partners each time we want to do something new. BigCommerce has done the work for us vetting hundreds of apps that allow us to pick and choose what we want and have the confidence of knowing it will ...work with the platform.

Testimonial By Josie Natori
BigCommerce testimonial

Rob Buckley

Managing Director

GourmetFuel

And that's the simplicity of going from using nearly 70 different apps on WooCommerce to BigCommerce. BigCommerce is all we need. Testimonial By Rob Buckley
BigCommerce testimonial

Kristi Jackson

Director of Marketing

Yeti Cycles

BigCommerce helped us move away from operating on multiple back-end systems that didn’t talk to each other well and, at times led to a less than ideal consumer experience. Being on just one platform creates a much more seamless experience for the consumer. Testimonial By Kristi Jackson

Case Studies

COMPANY INDUSTRY CASE STUDIES
BigCommerce case study
Apparel & Fashion
Apparel & Fashion
Case Study Natori

Natori Wears Ecommerce Well with the Help of BigCommerce

Read More
BigCommerce case study
Apparel & Fashion
Apparel & Fashion
CASE STUDY As Colour

AS Colour, an Australian clothing manufacturer, increased website sales by 400% and grew revenue by 300% after implementing BigCommerce's e-commerce platform.

Read More
BigCommerce case study
Education
Education
Case Study The Good and The Beautiful

BigCommerce Helps The Good and The Beautiful School the Competition

Read More

Video

BigCommerce is enterprise ecommerce: simplified.

Video Thumbnail

Frequently Asked Questions(FAQ)

for BigCommerce

What is BigCommerce?

BigCommerce is an e-Commerce platform offering differentiated Commerce experiences without compromising security, stability or scalability and helping optimize for business growth. The platform can be used in industries such as Apparel & Fashion, Food & Beverage, Automotive and more.

The Storefront Design features include a Page Builder Visual editor with drag-and-drop facility for creating, launching and editing websites that can be optimized for mobile devices. The Storefront Conversion features support creation of discount and promotion content, without the need for scripting, integration with payment gateways and digital wallets and customizable SEO-friendly URLs.

The Headless Commerce module includes many features for supporting brands that are more editorial and content focused, such as connecting with WordPress through its pre-built plugin. The platform helps provide flexibility to sell where customers are shopping by supporting integration with large marketplaces such as Amazon, eBay and others, in addition to integrations with Facebook, Instagram and other social media sites.

The platform supports multiple currencies and the front-end can be localized for any language.

What is BigCommerce used for?

BigCommerce is a E-Commerce Platform Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Products & Pricelist Management, Helpdesk Management and Social Media Management .

What are the top features of BigCommerce?

Templates, SEO and Widgets are some of the top features of BigCommerce.

Who uses BigCommerce?

BigCommerce is used by Retail, Manufacturing and Apparel & Fashion among other industries.

What are BigCommerce alternatives?

WooCommerce, Shopify, Shopify Plus and Ecwid are popular alternatives for BigCommerce.

Where is BigCommerce located?

BigCommerce is headquartered at 685 Market Street, 3rd Floor, San Francisco, California 94105, US.
lightning

Peers used BigCommerce for products & pricelist management and helpdesk management

BigCommerce Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (17)
Analytics

4.17/5 ★

Read Reviews (343)
Custom Reports

3.51/5 ★

Read Reviews (1881)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.48/5 ★

Read Reviews (17)
Analytics

4.17/5 ★

Read Reviews (343)
Custom Reports

3.51/5 ★

Read Reviews (1881)

Software Failure Risk Guidance

?

for BigCommerce

Overall Risk Meter

Low Medium High

Top Failure Risks for BigCommerce

BigCommerce News

BigCommerce Supports Boxeur des Rues Shift to Headless Commerce for Improved Customer Experience and Business Growth - Business Wire

BigCommerce helps Boxeur des Rues transition to headless commerce, enhancing customer experience and promoting business growth.

19/11/2024 - source

Empowering Customers: AS Colour's B2B Ecommerce Innovation with BigCommerce

AS Colour enhances B2B ecommerce operations using BigCommerce, improving customer experience and expanding their global reach in the wholesale market.

27/10/2024 - source

Nuvei partners with BigCommerce - PR Newswire

Nuvei has partnered with BigCommerce to enhance payment solutions for online merchants.

21/10/2024 - source

BigCommerce Feeds

BigCommerce Crushes Cyber Week: 26% GMV Surge Triples Industry Average, Perfect Uptime Record | BIGC Stock News - StockTitan

BigCommerce experienced a 26% increase in GMV during Cyber Week, surpassing the industry average, and maintained perfect uptime.

03/12/2024 - source

BigCommerce Announces Third Quarter 2024 Financial Results - GlobeNewswire

BigCommerce shared its financial results for the third quarter of 2024, detailing the company's performance and earnings.

06/11/2024 - source

BigCommerce Appoints Travis Hess as CEO - GlobeNewswire

BigCommerce has appointed Travis Hess as its new CEO.

01/10/2024 - source

BigCommerce Profile

Company Name

BigCommerce

HQ Location

685 Market Street, 3rd Floor, San Francisco, California 94105, US

Employees

251-500

Social

Financials

SERIES F