ShipStation Overview

ShipStation integrates ecommerce marketplaces for streamlined order and inventory management. It also offers shipping labels and branding solutions.

Use Cases

Customers recommend Communication Management, Order Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using ShipStation.

Other use cases:

  • Products & Pricelist Management
  • Workflow Management
  • Proposal & Quote Management
  • Engagement Management
  • Contact List Management
  • Social Media Analytics
  • Lifetime Value Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using ShipStation.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Scale Best Practices
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve ROI
  • Increase Customer Life Time Value
  • Improve Consistency
  • Improve Visibility
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ShipStation Use-Cases and Business Priorities: Customer Satisfaction Data

ShipStation works with different mediums / channels such as E-Mail. User Generated Content. Blogs etc.

ShipStation's features include Alerts: Popups & Notifications, Personalization, Calculator, etc. and ShipStation support capabilities include Email Support, 24/7 Support, Chat Support, etc. also ShipStation analytics capabilities include Custom Reports, and Analytics.

Reviews

"...It is reliable, fast, and the consolidation and simple workflow has saved us a huge amount of time and improved our fulfillment quality and turnaround...." Peer review by marie kristalyn z, Consultant

ShipStation, ShippingEasy, Shippo, Skubana, RepairShopr, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for ShipStation

Top Industries

  • Retail
  • Sports
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Enterprise

ShipStation is popular in Retail, Sports, and Consumer Goods and is widely used by Small Business, Mid Market, and Enterprise.

ShipStation Customer wins, Customer success stories, Case studies

How can ShipStation optimize your Communication Management Workflow?

What benefits does ShipStation offer for Order Management?

How efficiently Does ShipStation manage your Helpdesk Management?

How can ShipStation enhance your Products & Pricelist Management process?

What solutions does ShipStation provide for Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well ShipStation solved their E-Commerce Platform needs. Cuspera uses 2770 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

CLEAN Cause - Food & Beverages

ShipStation helped CLEAN Cause, a sparkling yerba mate tea company, improve their shipping process. Before ShipStation, they spent too much time copying and pasting info and paid higher shipping cost...s. With ShipStation, they automated shipping and cut costs per box from over $16 to about $13.80. Only one or two people now handle order fulfillment, making training easy. CLEAN Cause saw a 311% sales increase after using ShipStation's shipping automations.

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Cocktail Courier - Food & Beverages

ShipStation Dropship Manager helped Cocktail Courier handle a 20x surge in orders during the pandemic. The company needed a way to manage complex alcohol shipping rules and last-mile delivery. ShipSt...ation's solution enabled them to use third-party retailers for dropshipping. With Codal's help, they integrated ShipStation with other tools. Cocktail Courier saved 15% on shipping costs and improved compliance.

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Harmony Harvest Farm - Consumer Goods

ShipStation helped Harmony Harvest Farm, a small family-run flower business in Virginia, manage a surge in orders during Covid. Before the pandemic, they shipped only 10-20 boxes a week to floral des...igners. When they launched a retail product, orders jumped to 100 within hours. The team used ShipStation to automate shipping, replacing manual FedEx entry. This allowed them to handle over 100 boxes a week with ease. ShipStation made it possible for them to pivot and grow sales during a challenging time.

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Henry's House of Coffee - Food & Beverages

ShipStation helps Henry's House of Coffee manage both their brick-and-mortar and online store. The company uses ShipStation for integrated shipping labels and automation. This makes order processing ...faster and reduces mistakes. The team can now handle more orders as they grow. ShipStation supports their focus on customer experience and business expansion.

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May Lindstrom Skin - Consumer Goods

ShipStation helped May Lindstrom Skin grow from a small operation to fulfilling thousands of orders each month. The company replaced manual shipping processes with ShipStation, making order processin...g faster and more efficient. ShipStation automated customs and duties payments, making international shipping simple and reliable. The team increased their shipping capacity from 10 orders a day to up to 500 orders a day. This allowed them to serve customers worldwide and focus on quality experiences.

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Nakie - Consumer Goods

ShipStation helped Nakie scale from a garage startup to a global brand. Nakie faced bottlenecks with manual shipping as order volumes grew. ShipStation automated label printing, order management, and... carrier selection. Nakie now processes up to 40,000 parcels monthly with just 4-5 staff. The solution saved tens of thousands of dollars and reduced errors. ShipStation also improved invoice tracking and auditing for Nakie.

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Frequently Asked Questions(FAQ)

for ShipStation

What is ShipStation used for?

ShipStation is a E-Commerce Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Communication Management, Order Management and Helpdesk Management .

What are the top features of ShipStation?

Alerts: popups & Notifications, Personalization and Calculator are some of the top features of ShipStation.

Who uses ShipStation?

ShipStation is used by Retail, Sports and Consumer Goods among other industries.

What are ShipStation alternatives?

ShippingEasy, Shippo, Skubana and RepairShopr are popular alternatives for ShipStation.

Where is ShipStation located?

ShipStation is headquartered at 3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US.
lightning

Peers used ShipStation for communication management and order management

ShipStation Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

1.55/5 ★

Read Reviews (3)
Custom Reports

4.23/5 ★

Read Reviews (252)
Analytics

4.21/5 ★

Read Reviews (39)

Software Failure Risk Guidance

?

for ShipStation

Overall Risk Meter

Low Medium High

Top Failure Risks for ShipStation

ShipStation News

Partnership

ShipStation Customers Can Now Leverage Veho's Customer-Centric Delivery Service Across 56 US Markets - PR Newswire

ShipStation has integrated with Veho, allowing its customers to utilize Veho's delivery service across 56 US markets. This partnership offers ShipStation users access to Veho's reliable and cost-effective delivery platform, enhancing the delivery experience and reducing costs. The integration is aimed at helping merchants turn fulfillment into a strategic advantage.

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Partnership

ShipStation® Customers Can Now Leverage Veho's Customer-Centric Delivery Service Across 56 US Markets

ShipStation has integrated with Veho, allowing its customers to use Veho's delivery services across 56 US markets. This partnership enhances ShipStation's logistics capabilities, offering fast and reliable delivery options. Veho's platform promises a 99% on-time delivery rate and significant cost reductions, making it a strategic advantage for e-commerce businesses.

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Partnership

Temu partners with ShipStation to boost logistics for Australian sellers - Mi-3.com.au.

Temu and ShipStation have formed a partnership to streamline logistics for Australian sellers. The integration enables merchants to connect their Temu stores with ShipStations cloud-based shipping platform, automating order fulfillment. This collaboration supports Temus local-to-local program, helping Australian businesses access efficient shipping and expanded sales channels.

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Executive

iTWire - Auctane appoints Kelly Vincent as Chief Product Officer

Kelly Vincent is appointed as Chief Product Officer at Auctane, the parent company of ShipStation.

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ShipStation Profile

Company Name

ShipStation

Company Website

https://www.shipstation.com/

HQ Location

3800 North Lamar Blvd, Suite 220, Austin, TX 78756, US

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