Shippo Overview

Shippo delivers considerable business gains for e-commerce enterprises by streamlining shipping operations. This multi-carrier software facilitates finding optimal shipping rates, crucial for cost management. It integrates smoothly with various e-commerce platforms, simplifying operations for businesses of all sizes. Users can print shipping labels, track deliveries, and verify addresses efficiently, enhancing customer satisfaction through reliable service. Shippo's capabilities are accessible via both a user-friendly web app and a powerful shipping API, catering to diverse operational needs. This flexibility supports small businesses and high-volume shippers alike, ensuring scalability and adaptability in dynamic market conditions.

Use Cases

Customers recommend Communication Management, Social Media Analytics, Helpdesk Management, as the business use cases that they have been most satisfied with while using Shippo.

Other use cases:

  • Order Management
  • Workflow Management
  • Measuring Customer Satisfaction
  • Proposal & Quote Management
  • Contract Management
  • Engaging And Following Up
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Grow Market Share are the most popular business priorities that customers and associates have achieved using Shippo.

Other priorities:

  • Acquire Customers
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Launch New Products
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Shippo Use-Cases and Business Priorities: Customer Satisfaction Data

Shippo works with different mediums / channels such as E-Mail. Promotions. Website etc.

Shippo's features include Alerts: Popups & Notifications, Feedback Surveys, Recording, etc. and Shippo support capabilities include Email Support, Chat Support, 24/7 Support, etc. also Shippo analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I have had to send numerous emails to Shippo regarding technical faults on their site, and frequently end up manually buying my shipping labels over the counter at post offices because Shippo can't deliver...." Peer review by Greg B., Owner/Technician, Consumer Electronics

Shippo, ShippingEasy, Skubana, ShipStation, RepairShopr, etc., all belong to a category of solutions that help E-Commerce Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Shippo offers multi-carrier shipping software for e-commerce businesses to find rates, print labels, and track deliveries. Integration with e-commerce platforms and address verification are provided.

Popular Business Setting

for Shippo

Top Industries

  • Apparel & Fashion
  • Retail
  • Consumer Goods

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Shippo is popular in Apparel & Fashion, Retail, and Consumer Goods and is widely used by Small Business, Mid Market, and Large Enterprise.

Shippo Customer wins, Customer success stories, Case studies

How efficiently Does Shippo manage your Communication Management?

How efficiently Does Shippo manage your Social Media Analytics?

How can Shippo optimize your Helpdesk Management Workflow?

How efficiently Does Shippo manage your Order Management?

How efficiently Does Shippo manage your Workflow Management?

11 buyers and buying teams have used Cuspera to assess how well Shippo solved their E-Commerce Platform needs. Cuspera uses 804 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Platform needs.

Anomalie - Apparel & Fashion

Shippo helps Anomalie ship custom wedding dresses to brides across the U.S. Anomalie needed a reliable way to manage shipping for hundreds of packages each month. With Shippo, they create shipping la...bels, track packages, and manage orders easily. Shippo's dashboard and automated emails keep brides updated on their dress deliveries. Anomalie has grown rapidly, selling thousands of dresses in their second year, and Shippo supports their seamless shipping process.

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Lohcally Artisan Chocolates - Food & Beverages

Shippo helped Lohcally Artisan Chocolates shift to online sales during the COVID-19 pandemic. The founder needed a flexible, affordable shipping solution that worked with WooCommerce. Shippo offered ...easy integration and the best rates compared to competitors. Orders flowed smoothly into Shippo, making shipping simple. This allowed the business to keep running and reach more customers online.

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Prospectors Dream - Consumer Goods

Shippo helped Prospectors Dream fix slow and error-prone shipping. Before Shippo, they spent hours copying orders, handwriting packing slips, and emailing tracking info. High shipping rates led to ma...ny customer complaints. With Shippo, they connected Shopify and Amazon, got better shipping rates, and printed packing slips fast. This made their shipping faster and improved customer satisfaction.

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POKS Spices - Food & Beverages

Shippo helped POKS Spices, a small family-run business, solve high shipping costs and time-consuming processes. The team needed a shipping solution that worked with their Wix website and offered low ...rates. Their first shipping platform was expensive and hard to use. In 2019, they switched to Shippo. Shippo integrated with their e-commerce site, cut costs, and saved time by automating order processing and shipping tasks.

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The Happy Hope Foundation - Non Profit Organization Management

Shippo helped The Happy Hope Foundation change their shipping process during the COVID-19 pandemic. The foundation needed to send smaller shipments to many homes instead of large boxes to companies. ...Shippo let them upload addresses in bulk and print shipping labels easily. This made shipping faster and less manual. The foundation now ships packages to children in over 16 countries.

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Sweetwater (Gear Exchange) - E Commerce Marketplace (musical Instruments)

Shippo’s shipping API helped Sweetwater’s Gear Exchange solve shipping problems for sellers and buyers. Before Shippo, support teams handled many shipping issues and claims, causing high costs and lo...st time. After integrating Shippo, Sweetwater saw an 80% drop in shipping-related support tickets. The API enabled fast label generation, real-time tracking, and built-in insurance. Engineering teams could focus on new features for musicians instead of shipping tools.

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Frequently Asked Questions(FAQ)

for Shippo

What is Shippo used for?

Shippo is a E-Commerce Platform Software mainly used by its customers to Increase Sales & Revenue and Grow Market Share by Communication Management, Social Media Analytics and Helpdesk Management .

What are the top features of Shippo?

Alerts: popups & Notifications, Feedback surveys and Recording are some of the top features of Shippo.

Who uses Shippo?

Shippo is used by Apparel & Fashion, Retail and Consumer Goods among other industries.

What are Shippo alternatives?

ShippingEasy, Skubana, ShipStation and RepairShopr are popular alternatives for Shippo.

Where is Shippo located?

Shippo is headquartered at 731 Market Street, 200, San Francisco, California 94103, US.
lightning

Peers used Shippo for communication management and social media analytics

Shippo Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

4.23/5 ★

Read Reviews (18)
Custom Reports

3.79/5 ★

Read Reviews (79)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

4.23/5 ★

Read Reviews (18)
Custom Reports

3.79/5 ★

Read Reviews (79)

Software Failure Risk Guidance

?

for Shippo

Overall Risk Meter

Low Medium High

Top Failure Risks for Shippo

Shippo News

Product

Shippo Introduces Agentic Shipping Platform

Shippo has launched Shippo MCP, the first agentic shipping platform leveraging AI to streamline shipping operations. This platform allows users to utilize natural language to automate complex shipping workflows, enhancing Shippo's multi-carrier API. It simplifies tasks like rate comparison, label generation, and customs documentation, making advanced shipping accessible without complex integrations.

Read more →
Partnership

Veho and Shippo Now Offer 2-5 Day Delivery to 300,000 E-Commerce Brands

Veho and Shippo have partnered to offer 2-5 day delivery services to 300,000 e-commerce brands.

Read more →

Shippo Profile

Company Name

Shippo

Company Website

https://goshippo.com/

HQ Location

731 Market Street, 200, San Francisco, California 94103, US

Employees

251-500

Social

Facebook Linkedin Twitter

Financials

SERIES E