Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Launch new products
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Improve digital and social presence
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Improve internal communications
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Top Channels
Channels Used
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chat
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website
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e-mail
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mobile
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mobile app
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phone calls
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social media
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offline
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support groups
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Slack
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omnichannel
- See 8 more
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chat
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website
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e-mail
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mobile
-
mobile app
-
phone calls
-
social media
-
offline
-
support groups
-
Slack
-
omnichannel
- See 8 more