Chatra Overview

Chatra is a multichannel support platform designed for businesses of all sizes. It enhances customer assistance through live chat, chatbots, email, and social messaging.

Use Cases

Customers recommend Engagement Management, Communication Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Chatra.

Other use cases:

  • Contact List Management
  • Customer Feedback Management
  • Workflow Management
  • Collaboration
  • Rating And Review Management
  • Advocacy Management
  • Conversion Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Chatra.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Launch New Products
  • Improve Digital And Social Presence
  • Improve Internal Communications
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Chatra Use-Cases and Business Priorities: Customer Satisfaction Data

Chatra works with different mediums / channels such as Website. E-Mail. Chat etc.

Chatra's features include Personalization, Alerts: Popups & Notifications, Widgets, etc. and Chatra support capabilities include Chat Support, Email Support, Phone Support, etc. also Chatra analytics capabilities include Custom Reports, and Analytics.

Reviews

"...We have been using Chatra for about 6 months now both in our website and web app in order to engage our users and potential customers online...." Peer review by Nick C., CEO, Computer Software

Chatra, HappyFox Live Chat, Tawk.to, Chatlio, Comm100 Live Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chatra

Top Industries

  • Internet
  • Retail
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Chatra is popular in Internet, Retail, and Computer Software and is widely used by Small Business, Mid Market, and Large Enterprise.

Comprehensive Insights on Chatra Use Cases

How does Chatra facilitate Engagement Management?

What solutions does Chatra provide for Communication Management?

What Are the key features of Chatra for Helpdesk Management?

What makes Chatra ideal for Contact List Management?

Why is Chatra the best choice for Customer Feedback Management?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chatra solved their Live Chat needs. Cuspera uses 1129 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Frequently Asked Questions(FAQ)

for Chatra

What is Chatra?

Chatra is a live chat, chatbot, email, and social messaging app for big and small businesses to communicate with customers in real-time. It helps to increase sales and revenue and improve ROI.

Chatra is a multichannel support platform for the website. It helps to increase online sales by answering questions, solving problems, and increasing conversions in real-time.

Some of the features of Chatra includes communicating over email and Facebook, monitoring visitors on the website, using a chatbot for routine tasks, and many more.

What is Chatra used for?

Chatra is a Live Chat Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Communication Management and Helpdesk Management .

What are the top features of Chatra?

Personalization, Alerts: popups & Notifications and Widgets are some of the top features of Chatra.

Who uses Chatra?

Chatra is used by Internet, Retail and Computer Software among other industries.

What are Chatra alternatives?

HappyFox Live Chat, Tawk.To, Chatlio and Comm100 Live Chat are popular alternatives for Chatra.

Where is Chatra located?

Chatra is headquartered at 2200, Clarendon Boulevard, Arlington VA 22201, US.
lightning

Peers used Chatra for engagement management and communication management

Chatra Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Custom Reports

4.57/5 ★

Read Reviews (87)
Analytics

3.60/5 ★

Read Reviews (16)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

2.50/5 ★

Read Reviews (2)
Custom Reports

4.57/5 ★

Read Reviews (87)
Analytics

3.60/5 ★

Read Reviews (16)

Software Failure Risk Guidance

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for Chatra

Overall Risk Meter

Low Medium High

Top Failure Risks for Chatra

Hotter Emails Profile

Company Name

Hotter Emails

Company Website

https://hotter.io/

HQ Location

2200, Clarendon Boulevard, Arlington VA 22201, US

Employees

2-10

Financials

PRIVATE