Customer stories
Product Business Settings
Tawk.to is popular in Information Technology And Services, Marketing And Advertising, and Computer Software industries and is widely used by Small Business, Mid Market, and Large Enterprise.
Tawk.to Product Overview
Tawk.to addresses the challenge of real-time customer engagement by offering a 100% free live chat software. It enables businesses to monitor and interact with website visitors, enhancing customer service and satisfaction. The platform is easily integrated with a simple JavaScript snippet, allowing companies to quickly deploy the chat functionality. Tawk.to is utilized by over 5 million users, demonstrating its effectiveness in fostering closer customer relationships. The software supports a customizable interface, catering to specific business needs and preferences, and includes premium features without additional costs. This solution is ideal for businesses seeking to improve customer communication and engagement without incurring extra expenses.
How satisfied the customers are with Tawk.to use-cases
Reviews
"As a translation company, we understand how critical communication is in establishing trust with our clients. So we wanted to make our customer support accessible and reach our clients in the simplest, most authentic way. In choosing a chat platform..., you’ll have to decide what qualities you want a platform that’s compatible with how you will customer support team needs, which we found in Tawk.to." - Tomedes
"Every sale is more money for the company. So for us, the conversion ratios are higher using tawk.to than the previous system, which means the company makes more money. And it’s really the biggest metric that we use." - Harry P
Tawk.to Customer Insights, Testimonials and Case Studies
How efficiently Does Tawk.to manage your Engagement Management?
How efficiently Does Tawk.to manage your Communication Management?
How does Tawk.to facilitate Contact List Management?
How does Tawk.to facilitate Generation Of New Leads?
What is Tawk.to?
Tawk.to is a live chat and messaging tool used by businesses to connect with customers via a mobile app or on website. Tawk.to makes it easy to deliver personalized and real time customer service. Tawk.to helps to monitor the website and be there when customers need attention. It helps to proactively initiate conversation with visitors and app users.
The primary features offered by the platform includes Canned Responses, Customizable Branding, Geo Targeting, Offline Form, Screen Sharing, Proactive Chat, Transfers/Routing, Third Party Integration and Website Visitor Tracking.
The free chat app offers different screens for visitor’s details, choosing chats and chatting. The users have the flexibility to customize widgets and modify chat colours, attention bubbles, and do personalized uploads.
What is Tawk.to used for?
What are the top features of Tawk.to?
Who uses Tawk.to?
What are Tawk.to alternatives?
Where is Tawk.to located?
20 buyers and buying teams have used Cuspera to assess how well Tawk.to solved their Live Chat needs. Cuspera uses 1557 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.
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As a translation company, we understand how critical communication is in establishing trust with our clients. So we wanted to make our customer support accessible and reach our clients in the simplest, most authentic way. In choosing a chat platform, you’ll have to decide what qualities you want a ...platform that’s compatible with how you will customer support team needs, which we found in Tawk.to. |
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Every sale is more money for the company. So for us, the conversion ratios are higher using tawk.to than the previous system, which means the company makes more money. And it’s really the biggest metric that we use. Testimonial By Harry P |
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With tawk.to, I know that even when I sleep, the website is awake. Testimonial By Adi Hertz |
| CUSTOMERS | TESTIMONIALS |
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Tech Localization Engineering Department Tomedes |
As a translation company, we understand how critical communication is in establishing trust with our clients. So we wanted to make our customer support accessible and reach our clients in the simplest, most authentic way. In choosing a chat platform, you’ll have to decide what qualities you want a ...platform that’s compatible with how you will customer support team needs, which we found in Tawk.to. |
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Harry P President Ski.com |
Every sale is more money for the company. So for us, the conversion ratios are higher using tawk.to than the previous system, which means the company makes more money. And it’s really the biggest metric that we use. Testimonial By Harry P |
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Adi Hertz Founder Heal Navigator |
With tawk.to, I know that even when I sleep, the website is awake. Testimonial By Adi Hertz |
How to invite and manage agents
Peers used Tawk.to for engagement management and communication management
Tawk.to Competitors
Tawk.to Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (192) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (4) |
| Analytics | Read Reviews (33) |
| Custom Reports | Read Reviews (192) |
Tawk.to Integrations
Tawk.to integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Tawk.to
Software Failure Risk Guidance
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Overall Risk Meter
Top Failure Risks for Tawk.to
tawk.to, inc. Profile
Company Name
tawk.to, inc.
Company Website
https://www.tawk.to/HQ Location
187 E Warm Springs Rd, SB298, Las Vegas, Nevada 89119, US
Employees
11-50
Social
Financials
SEED
How does Tawk.to facilitate Social Media Analytics?