Comm100 Live Chat Overview

Comm100 Live Chat, an AI-powered app, offers every feature at a lower price. It is trusted by over 15,000 customers in 15 countries.

Use Cases

Customers recommend Helpdesk Management, Engagement Management, Collaboration, as the business use cases that they have been most satisfied with while using Comm100 Live Chat.

Other use cases:

  • Communication Management
  • Measuring Customer Satisfaction
  • Lead Tracking
  • Knowledge Management
  • Social Media Analytics
  • Training & Onboarding
  • Advertisement
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Comm100 Live Chat.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
See all business priorities See less business priorities

Comm100 Live Chat Use-Cases and Business Priorities: Customer Satisfaction Data

Comm100 Live Chat works with different mediums / channels such as Chat. Phone Calls. Mobile etc.

Comm100 Live Chat's features include Personalization, Dashboard, Ticketing, etc. and Comm100 Live Chat support capabilities include Chat Support, 24/7 Support, Phone Support, etc. also Comm100 Live Chat analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Easily one of the best with ease of use, invaluable features that help optimise the customers interaction with our company...." Peer review by Administrator

Comm100 Live Chat, HappyFox Live Chat, Clickdesk, Tawk.to, REVE Chat, etc., all belong to a category of solutions that help Live Chat. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Comm100 Live Chat

Top Industries

  • Information Technology and Services
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Comm100 Live Chat is popular in Information Technology And Services, Financial Services, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on Comm100 Live Chat Use Cases

What makes Comm100 Live Chat ideal for Helpdesk Management?

What makes Comm100 Live Chat ideal for Engagement Management?

How does Comm100 Live Chat facilitate Collaboration?

How can Comm100 Live Chat optimize your Communication Management Workflow?

Why is Comm100 Live Chat the best choice for Measuring Customer Satisfaction?

11+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Comm100 Live Chat solved their Live Chat needs. Cuspera uses 690 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Live Chat needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Comm100 Live Chat case study
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Case Study Ya Ya Creations

Increased Sales By 20% And Saved 50% On Support Costs

Read More
Comm100 Live Chat case study
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Case Study Rackspace Technology

150% Increase In Conversions

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Comm100 Live Chat case study
NA
Case Study Viata

Achieved A 24/7 Customer Service Capability With Comm100 Live Chat, Resulting In A 15% Increase In Customer Satisfaction And A 30% Boost In First Contact Resolution.

Read More

Video

Comm100 Live Chat Explainer

Video Thumbnail

Frequently Asked Questions(FAQ)

for Comm100 Live Chat

What is Comm100 Live Chat?

Comm100 Live Chat is a free basic live support software that enables businesses or organizations to communicate with their website visitors in real-time. It helps to acquire customers and increase sales and revenue.

Comm100 Live Chat helps to connect with the customers in real-time and focuses on delivering the best possible experience for the customer. It engages more effectively with powerful tools like auto-translation, co-browsing, audio, and video chat to ensure optimal productivity, efficient resolutions, and happy customers.

Its features include consolidating customer conversations easily and seamlessly, easy file sharing through the chat window, connects to all core customer data systems to get a complete picture of the customer without asking, easily export report data using API and many more.

What is Comm100 Live Chat used for?

Comm100 Live Chat is a Live Chat Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Helpdesk Management, Engagement Management and Collaboration .

What are the top features of Comm100 Live Chat?

Personalization, Dashboard and Ticketing are some of the top features of Comm100 Live Chat.

Who uses Comm100 Live Chat?

Comm100 Live Chat is used by Information Technology And Services, Financial Services and Education among other industries.

What are Comm100 Live Chat alternatives?

HappyFox Live Chat, Clickdesk, Tawk.To and REVE Chat are popular alternatives for Comm100 Live Chat.
lightning

Peers used Comm100 Live Chat for helpdesk management and engagement management

Comm100 Live Chat Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.58/5 ★

Read Reviews (28)
Custom Reports

4.23/5 ★

Read Reviews (89)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.88/5 ★

Read Reviews (2)
Analytics

4.58/5 ★

Read Reviews (28)
Custom Reports

4.23/5 ★

Read Reviews (89)

Comm100 Live Chat Integrations

Comm100 Live Chat integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.43/5 ★

Read Reviews (67)
Data Export

4.21/5 ★

Read Reviews (17)

Software Failure Risk Guidance

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for Comm100 Live Chat

Overall Risk Meter

Low Medium High

Top Failure Risks for Comm100 Live Chat

Comm100 Profile

Company Name

Comm100

Company Website

https://www.comm100.com/

HQ Location

Employees

51-100

Social

Financials

PRIVATE