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Bigcontacts CRM vs MessageBird: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Bigcontacts CRM low Failure Risk for MessageBird low
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Comparison Summary

This comparison report of Bigcontacts CRM vs. MessageBird is based on a specific set of business needs and context. The comparison uses 2292 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bigcontacts CRM and MessageBird

Bigcontacts CRM, Capsule CRM, GoldMine Premium CRM, etc., belong to a category of solutions that help CRM, whereas MessageBird, Dashly, Giosg, etc., belong to a category of solutions that help Conversational Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bigcontacts CRM covers Contact List Management with E-Mail, Engagement Management with Phone Calls, Helpdesk Management, Communication Management with E-Mail, etc.

MessageBird focuses on Communication Management with Text SMS, Engagement Management with Text SMS, Contact List Management with Support Groups, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bigcontacts CRM

Focus area

Bigcontacts CRM is better than MessageBird for

Software Failure Risk

  • low

logo MessageBird

Focus area

Software Failure Risk

  • low

About

BIGContacts | CRM and email marketing app for small businesses

An omnichannel communications platform built for global scale

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

49

32

Total Goals
(we found evidences for)

3

8

Top Processes

Evidences indicate better relative satisfaction

contact list management

Read Reviews (88)

Read Reviews (13)

contacts history

Read Reviews (8)

Read Reviews (8)

tracking contacts

Read Reviews (6)

Read Reviews (0)

creating contact list

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (39)

Read Reviews (12)

engagement management

Read Reviews (38)

Read Reviews (37)

engaging and following up

Read Reviews (37)

Read Reviews (22)

communication management

Read Reviews (37)

Read Reviews (47)

sending & publishing communications

Read Reviews (20)

Read Reviews (42)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (0)

sales call management

Read Reviews (20)

Read Reviews (0)

meeting management

Read Reviews (12)

Read Reviews (0)

call recording

Read Reviews (7)

Read Reviews (0)

campaign management

Read Reviews (17)

Read Reviews (2)

social media management

Read Reviews (7)

Read Reviews (1)

social media analytics

Read Reviews (5)

Read Reviews (1)

monitoring social media

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (6)

Read Reviews (2)

lead qualification

Read Reviews (5)

Read Reviews (0)

lead qualification: demographic

Read Reviews (5)

Read Reviews (0)

products & pricelist management

Read Reviews (5)

Read Reviews (0)

training & onboarding

Read Reviews (5)

Read Reviews (3)

conversion management

Read Reviews (4)

Read Reviews (1)

sales document management

Read Reviews (2)

Read Reviews (8)

proposal & quote management

Read Reviews (1)

Read Reviews (8)

opportunity management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (3)

measuring net promoter score

Read Reviews (0)

Read Reviews (2)

customer feedback management

Read Reviews (0)

Read Reviews (3)

measuring net promoter score

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Scale best practices

  • Improve visibility

  • Increase sales & revenue

  • Increase customer life time value

  • See 5 more

Top Channels

Channels Used

  • text SMS

  • promotions

  • chat

  • Whatsapp

  • offline

  • e-mail

  • omnichannel

  • support groups

  • phone calls

  • on premises

  • social media

  • causes and charity

  • mobile

  • video

  • Facebook

  • See 12 more

  • text SMS

  • promotions

  • chat

  • Whatsapp

  • offline

  • e-mail

  • omnichannel

  • support groups

  • phone calls

  • on premises

  • social media

  • causes and charity

  • mobile

  • video

  • Facebook

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

medium

{{{rsh_C_1}}}

low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting