Comparison Summary
Introducing BirdEye and GoodFirms
BirdEye, GoodFirms, Podium, ReviewTrackers, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BirdEye covers Rating And Review Management, Customer Feedback Management, Engagement Management with Social Media, Reputation Management, etc.
GoodFirms focuses on Training & Onboarding with Video, Engagement Management, Advertisement with Social Media, Media Planning, etc.
"We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought ...our online rating to 4.7 across all platforms. We're showing up #1 on Google in our area now. People are calling us based on our reviews now! " - Chad Roylance
"We believe GoodFirms is doing great job in improving our visibility as a brand to our potential audience. We see a lot of exposure and unique traffic on our website coming from GoodFirms while providing us with an option to hear what our customers s...ay on GoodFirms is an obvious benefit of the platform. " - Timour P
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
BirdEye: Online Review Management | Customer Review Software
B2B Reviews & Rating Platform you can trust
Age
2012
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
79
58
Total Goals
(we found evidences for)
17
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
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Scale best practices
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Establish thought leadership
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Improve ROI
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Improve efficiency
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Improve internal communications
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Grow market share
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Enter new markets internationally or locally
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Improve brand engagement
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Improve consistency
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Launch new products
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Increase customer life time value
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Improve visibility
- See 14 more
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Acquire customers
-
Enhance customer relationships
-
Scale best practices
-
Build brand awareness
-
Grow market share
-
Improve ROI
-
Launch new products
-
Improve digital and social presence
-
Enter new markets internationally or locally
-
Improve brand engagement
-
Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Improve stakeholder relations
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Manage risk
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Improve efficiency
- See 13 more
Top Channels
Channels Used
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social media
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e-mail
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video
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website
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promotions
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chat
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phone calls
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user generated content
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blogs
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Whatsapp
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Facebook
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mass media
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LinkedIn
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mobile
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out of home
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television
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brochure
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offline
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point of sale
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Instagram
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display advertisement
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coupons
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radio
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mobile app
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billboards
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omnichannel
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causes and charity
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print media
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magazine
- See 26 more
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social media
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e-mail
-
video
-
website
-
promotions
-
chat
-
phone calls
-
user generated content
-
blogs
-
Whatsapp
-
Facebook
-
mass media
-
LinkedIn
-
mobile
-
out of home
-
television
-
brochure
-
offline
-
point of sale
-
Instagram
-
display advertisement
-
coupons
-
radio
-
mobile app
-
billboards
-
omnichannel
-
causes and charity
-
print media
-
magazine
- See 26 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
