Comparison Summary
Introducing BirdEye and Uptrends
BirdEye, Uptrends, Podium, ReviewTrackers, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BirdEye covers Rating And Review Management, Customer Feedback Management, Engagement Management with Social Media, Reputation Management, etc.
Uptrends focuses on Communication Management with E-Mail, Lead Tracking with Website, Workflow Management, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
BirdEye: Online Review Management | Customer Review Software
Uptrends: Website Monitoring and Web Performance Monitoring
Age
2012
Financials
SERIES C
PRIVATE
Business Need
Total Processes
(we found evidences for)
79
27
Total Goals
(we found evidences for)
17
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
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Scale best practices
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Establish thought leadership
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Improve ROI
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Improve efficiency
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Improve internal communications
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Grow market share
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Enter new markets internationally or locally
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Improve brand engagement
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Improve consistency
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Launch new products
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Increase customer life time value
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Improve visibility
- See 14 more
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Acquire customers
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Enhance customer relationships
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Grow market share
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Improve internal communications
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Improve efficiency
- See 2 more
Top Channels
Channels Used
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e-mail
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website
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phone calls
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text SMS
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user generated content
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blogs
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social media
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offline
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on premises
- See 6 more
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e-mail
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website
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phone calls
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text SMS
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user generated content
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blogs
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social media
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offline
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on premises
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
