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Blackbaud eTapestry vs Agile CRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. Agile CRM is based on a specific set of business needs and context. The comparison uses 10090 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Agile CRM

Blackbaud eTapestry, Agile CRM, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Agile CRM focuses on Contact List Management with E-Mail, Communication Management with E-Mail, Helpdesk Management with E-Mail, Engagement Management with E-Mail, etc.

"We never have a minute to spare with our lifesaving agenda, so having the right tools is really important. " - Jennifer Schmitt

"We have tried 6 CRM's in the past year and this is definitely the best (pricing and features) " - Jez John

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Agile CRM for

Software Failure Risk

  • medium

logo Agile CRM

Focus area

Agile CRM is better than Blackbaud eTapestry for

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Agile CRM | Automate your sales, marketing, and service in one platform

Age

1981

2012

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

103

Total Goals
(we found evidences for)

9

16

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management

creating contact list


campaign monitoring


social media management

social media analytics

monitoring social media

scheduling post to social media

managing social media account


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management



content management


products & pricelist management








segmentation and targeting


generation of new leads





meeting management


sales call management

meeting management


lead qualification: behavioural


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: behavioural

lead qualification: demographic

lead qualification: technographic




promotion management


discount management



conversion management



measuring customer satisfaction


customer feedback management

measuring customer satisfaction




pipeline management



subscription management


category management


conference call management


lifetime value management


database marketing


identify target customers


loyalty management

identify target customers



revenue cycle management



account management


follower management


sales review & feedback


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Improve efficiency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve ROI

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve internal communications

  • Improve stakeholder relations

  • Build brand awareness

  • Reduce bounce

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • phone calls

  • user generated content

  • blogs

  • newsletter

  • text SMS

  • Facebook

  • LinkedIn

  • chat

  • video

  • mobile

  • Twitter

  • offline

  • Facebook page

  • point of sale

  • mobile app

  • games

  • Skype

  • promotions

  • review sites

  • Amazon

  • events

  • trade shows

  • coupons

  • on premises

  • Instagram

  • See 25 more
  • e-mail

  • website

  • social media

  • phone calls

  • user generated content

  • blogs

  • newsletter

  • text SMS

  • Facebook

  • LinkedIn

  • chat

  • video

  • mobile

  • Twitter

  • offline

  • Facebook page

  • point of sale

  • mobile app

  • games

  • Skype

  • promotions

  • review sites

  • Amazon

  • events

  • trade shows

  • coupons

  • on premises

  • Instagram

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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high

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting