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Blackbaud eTapestry vs BUSINESSNEXT: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for BUSINESSNEXT low
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Comparison Summary

This comparison report of Blackbaud eTapestry vs. BUSINESSNEXT is based on a specific set of business needs and context. The comparison uses 6369 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and BUSINESSNEXT

Blackbaud eTapestry, BUSINESSNEXT, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

BUSINESSNEXT focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

"Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. " - Natalie Fortunato

"We believe in CRMNEXT. With over 1,00,000+ users & 4,500+ branches & multiple integration points, it was hard for any system to match our expectations. We have enjoyed 99.9% uptime availability & seamless scalability. It just seems perfect. " - GYAN SHANKAR

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than BUSINESSNEXT for

Software Failure Risk

  • medium

logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

The #1 CRM For Banking And Insurance

Age

1981

Financials

IPO

SERIES A

Business Need

Total Processes
(we found evidences for)

55

24

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (319)

training & onboarding

Read Reviews (44)

Read Reviews (0)

engagement management

Read Reviews (43)

Read Reviews (0)

engaging and following up

Read Reviews (40)

Read Reviews (0)

communication management

Read Reviews (42)

Read Reviews (0)

sending & publishing communications

Read Reviews (31)

Read Reviews (0)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

contact list management

Read Reviews (26)

Read Reviews (2)

tracking contacts

Read Reviews (11)

Read Reviews (0)

contacts history

Read Reviews (3)

Read Reviews (2)

campaign management

Read Reviews (25)

Read Reviews (144)

campaign monitoring

Read Reviews (3)

Read Reviews (143)

social media management

Read Reviews (18)

Read Reviews (289)

social media analytics

Read Reviews (15)

Read Reviews (65)

monitoring social media

Read Reviews (1)

Read Reviews (95)

sales document management

Read Reviews (14)

Read Reviews (0)

contract management

Read Reviews (10)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (11)

Read Reviews (0)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (1)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (2)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (1)

Read Reviews (2)

calendar management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

Top Channels

Channels Used

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

  • social media

  • e-mail

  • text SMS

  • offline

  • mobile

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting