Comparison Summary
This comparison report of Blackbaud eTapestry vs. ConvergeHub is based on a specific set of business needs and context. The comparison uses 4369 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and ConvergeHub
Blackbaud eTapestry, ConvergeHub, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
ConvergeHub focuses on Engagement Management, Lead Management, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
"eTapestry is allowing us to evolve as an organization. We have definitely grown into the next level of thinking strategically about how we can leverage this platform. " - Leah Chang
"ConvergeHub is the essential CRM… It allows for a speedy and thorough workflow, as well as open inter-office communication. We thank our friends at ConvergeHub for this amazing... " - Chad Otar
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
All-in-One Customer Management Platform
Age
1981
2013
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
55
97
Total Goals
(we found evidences for)
9
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve brand engagement
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Grow market share
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Enter new markets internationally or locally
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Scale best practices
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Establish thought leadership
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Improve visibility
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Build brand awareness
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Improve efficiency
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Improve stakeholder relations
- See 12 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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user generated content
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blogs
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promotions
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offline
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omnichannel
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point of sale
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text SMS
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on premises
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Facebook
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mobile
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support groups
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chat
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video
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LinkedIn
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mobile app
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newsletter
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Twitter
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review sites
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Yelp
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events
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trade shows
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Skype
- See 23 more
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e-mail
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phone calls
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social media
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website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
