Blackbaud eTapestry and DonorPerfect Fundraising Software, An In-Depth Comparison 2024

Comparison Summary

Blackbaud eTapestry: Blackbaud eTapestry is innovative fundraising software designed to empower nonprofit teams. It revolutionizes the fundraising efforts of growing organizations.

DonorPerfect Fundraising Software: DonorPerfect-fundraising-software is used for optimizing donor cultivation and management activities. Special events and donor development are streamlined for better results.

Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than DonorPerfect Fundraising Software for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

DonorPerfect Fundraising Software

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Blackbaud eTapestry and DonorPerfect Fundraising Software: Customer Satisfaction Data

Most deployed common Use Cases for Blackbaud eTapestry and DonorPerfect Fundraising Software

How can Blackbaud eTapestry and DonorPerfect Fundraising Software enhance your Helpdesk Management process?

Blackbaud Etapestry and Donorperfect Fundraising Software both offer helpdesk support. Etapestry provides online support, training videos, and phone support, while Donorperfect focuses on webinars and knowledgebase articles. Etapestry's helpdesk staff is knowledgeable and helpful, but can be limited in size and availability. Donorperfect offers prompt and helpful support, but requires a monthly fee for access.

"...They have been helpful and supportive during our transition and very efficient with converting our data...." Peer review by Beth W.

"...The folks at Donor Perfect helped to make the conversion from our old software to Donor Perfect very smooth and customer support was extremely helpful the few times I've had to use them...." Peer review by Victoria V.

How does Blackbaud eTapestry and DonorPerfect Fundraising Software facilitate Engagement Management?

Blackbaud Etapestry and Donorperfect both offer tools for managing donor engagement. Blackbaud Etapestry provides features for direct communication, such as social media integration, while Donorperfect focuses on tracking contact interactions and prompting follow-ups. Both software platforms offer support services and training resources, though Blackbaud Etapestry offers more comprehensive training options. Donorperfect, however, has limitations in report customization and may require users to learn specific reporting techniques.

"...The vendor is very supportive, both in the initial training, and in following up with questions from users...." Peer review by Maggie M., Non-Profit Organization Management

"...Customer support is one of the best - friendly, knowledgeable, responsive & they even follow up w/ an email detailing question/problem & the solution..." Peer review by Linda W., Administrative Assistant

What benefits does Blackbaud eTapestry and DonorPerfect Fundraising Software offer for Contact List Management?

Both Blackbaud Etapestry and Donorperfect Fundraising Software excel at managing contact information for donors. Blackbaud Etapestry offers robust membership management tools and a wide range of reporting options. In contrast, Donorperfect emphasizes managing special events, tasks, and reminders. Both systems allow users to track contact history and manage communication with donors, but Blackbaud Etapestry has been reported to be difficult to navigate, while Donorperfect is praised for its user-friendly interface and responsive customer support.

"...The solution offers robust membership management tools to run membership programs, track member contributions and manage member contact details...." Peer review

"...Tracking donor open contact items and other action items keeps us on top of who we need to reach out to...." Peer review by Linda R., Advancement Director, Education

What benefits does Blackbaud eTapestry and DonorPerfect Fundraising Software offer for Communication Management?

Blackbaud Etapestry and Donorperfect Fundraising Software both allow users to send mass emails and track donor communications. Blackbaud Etapestry offers premade reports and a Social Media Finder feature. Donorperfect Fundraising Software integrates with Constant Contact and provides personalized email communications. Blackbaud Etapestry has limitations on the number of emails that can be sent and lacks effective project management and communication.

"...Allows user to easily track and monitor the whole donation process from proposal, to ask, to pledge, to monetary donation acquired...." Peer review by Fallon, American Ballet Theatre

"...Whether I send an email or pick up the phone they are always there to answer...." Peer review by Courtney H.

How can Blackbaud eTapestry and DonorPerfect Fundraising Software enhance your Training & Onboarding process?

Blackbaud Etapestry and Donorperfect Fundraising Software differ in their training and onboarding approaches. Blackbaud Etapestry offers both online and in-person training options but has been criticized for its expensive training modules. Donorperfect Fundraising Software relies primarily on online learning tools and resources, which have been praised for their ease of use and comprehensiveness. However, users have expressed a desire for more tailored online learning content to address specific challenges. Both programs offer support resources for users, but the specific methods and user experience may vary. Overall, the choice between the two software programs depends on the organization's training preferences and needs.

"...We are a small organization and it is primarily used by our development team...." Peer review by Glenna Harkins, Director of Programs, Catholic Partnership Schools

"...When I joined the Fund Development team at my employer, Donor Perfect was in place here but no one was using it...." Peer review by Regie R.

Blackbaud eTapestry

3.7

DonorPerfect Fundraising Software

4.5

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Fundraising Management Activities in DonorPerfect

Age

1981

Financials

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Blackbaud eTapestry and DonorPerfect Fundraising Software, An In-Depth Comparison 2024

Comparison Summary