cuspera logo CUSPERA

Blackbaud eTapestry vs iSpring Suite: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud eTapestry vs. iSpring Suite is based on a specific set of business needs and context. The comparison uses 7896 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and iSpring Suite

Blackbaud eTapestry, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM, whereas iSpring Suite, Articulate Storyline, Transifex, etc., belong to a category of solutions that help Authoring and Publishing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

iSpring Suite focuses on Training & Onboarding with Video, Engagement Management, Communication Management with Video, Helpdesk Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than iSpring Suite for

Software Failure Risk

  • medium

logo iSpring Suite

Focus area

iSpring Suite is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

eLearning Authoring Tool

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

55

47

Total Goals
(we found evidences for)

9

10

Top Processes

Evidences indicate better relative satisfaction



training & onboarding


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


contact list management


campaign management

campaign monitoring


social media management

social media analytics


sales document management

contract management

proposal & quote management


relationship management


social media marketing


workflow management


competitive intelligence


touchpoint management


channel management



knowledge management




membership management




products & pricelist management









create learning path


courses & assessment

create learning path



measuring customer satisfaction


customer feedback management

measuring customer satisfaction


rating and review management


lead qualification: technographic


lead qualification

lead qualification: technographic



lifetime value management


international marketing


promotion management


Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more
  • Scale best practices

  • Enhance customer relationships

  • Improve consistency

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Improve efficiency

  • Increase customer life time value

  • Improve stakeholder relations

  • See 7 more

Top Channels

Channels Used

  • video

  • mobile

  • e-mail

  • phone calls

  • website

  • offline

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • support groups

  • out of home

  • brochure

  • review sites

  • Amazon

  • on premises

  • chat

  • promotions

  • social media

  • games

  • coupons

  • trade shows

  • movies

  • See 20 more
  • video

  • mobile

  • e-mail

  • phone calls

  • website

  • offline

  • mobile app

  • user generated content

  • blogs

  • point of sale

  • support groups

  • out of home

  • brochure

  • review sites

  • Amazon

  • on premises

  • chat

  • promotions

  • social media

  • games

  • coupons

  • trade shows

  • movies

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting