Comparison Summary
This comparison report of Blackbaud eTapestry vs. iSpring Suite is based on a specific set of business needs and context. The comparison uses 7896 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and iSpring Suite
Blackbaud eTapestry, Blackbaud CRM, Virtuous CRM, etc., belong to a category of solutions that help CRM, whereas iSpring Suite, Articulate Storyline, Transifex, etc., belong to a category of solutions that help Authoring and Publishing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
iSpring Suite focuses on Training & Onboarding with Video, Engagement Management, Communication Management with Video, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than iSpring Suite for
Software Failure Risk
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
eLearning Authoring Tool
Age
1981
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
55
47
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
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Scale best practices
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Enhance customer relationships
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Improve consistency
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Increase sales & revenue
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Acquire customers
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Enter new markets internationally or locally
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Launch new products
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Improve efficiency
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Increase customer life time value
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Improve stakeholder relations
- See 7 more
Top Channels
Channels Used
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video
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mobile
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e-mail
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phone calls
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website
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offline
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mobile app
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user generated content
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blogs
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point of sale
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support groups
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out of home
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brochure
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review sites
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Amazon
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on premises
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chat
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promotions
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social media
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games
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coupons
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trade shows
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movies
- See 20 more
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video
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mobile
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e-mail
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phone calls
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website
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offline
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mobile app
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user generated content
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blogs
-
point of sale
-
support groups
-
out of home
-
brochure
-
review sites
-
Amazon
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on premises
-
chat
-
promotions
-
social media
-
games
-
coupons
-
trade shows
-
movies
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High