Comparison Summary
This comparison report of Blackbaud eTapestry vs. Scratchpad is based on a specific set of business needs and context. The comparison uses 3960 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and Scratchpad
Blackbaud eTapestry, Scratchpad, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
Scratchpad focuses on Forecasting, Workflow Management, Pipeline Management, Engagement Management, etc.
"With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can ...see who has donated or renewed their membership, who hasn’t yet, and who we need to engage. " - Colleen Reilly
"PSA: If you're in sales, use Salesforce, and you AREN'T using Scratchpad, then you are a damn fool. I'm blown away at how much time it is saving our team, with updating opps, next steps, notes, etc. " - Mitch Miller
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than Scratchpad for
Software Failure Risk
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Fastest experience to update Salesforces
Age
1981
Financials
IPO
SERIES B
Business Need
Total Processes
(we found evidences for)
55
46
Total Goals
(we found evidences for)
9
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Launch new products
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Acquire customers
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Enhance customer relationships
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
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phone calls
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e-mail
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website
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offline
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social media
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games
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chat
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LinkedIn
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on premises
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promotions
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
