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Blackbaud eTapestry vs Shape Software: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for Shape Software low
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Comparison Summary

This comparison report of Blackbaud eTapestry vs. Shape Software is based on a specific set of business needs and context. The comparison uses 3304 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and Shape Software

Blackbaud eTapestry, Shape Software, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

Shape Software focuses on Capturing Leads with Promotions, Lead Nurturing with Promotions, Drip Marketing with Text SMS, Sales Document Management with Offline, etc.

"With Blackbaud eTapestry we are better able to understand and maintain our data, giving us a holistic view of our member and donor relationships, which is invaluable when reporting to our executive board. As we approach our fundraising goal, we can ...see who has donated or renewed their membership, who hasn’t yet, and who we need to engage. " - Colleen Reilly

"With Shape, everything is made simple and easy to understand. Their customer service is quick and efficient if I ever need help with anything in the system. Before Shape, I was using multiple systems, but now everything is one place. My leads are or...ganized, and everything is tracked with tags. Added bonus: Shape connects to your calendar and emails. " - Nat Connella

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than Shape Software for

Software Failure Risk

  • medium

logo Shape Software

Focus area

Shape Software is better than Blackbaud eTapestry for

Software Failure Risk

  • low

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

CRM that connects team, applications, and clients in one centralized hub.

Age

1981

Financials

IPO

Business Need

Total Processes
(we found evidences for)

55

44

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (3)

training & onboarding

Read Reviews (44)

Read Reviews (2)

engagement management

Read Reviews (43)

Read Reviews (12)

engaging and following up

Read Reviews (40)

Read Reviews (12)

communication management

Read Reviews (42)

Read Reviews (7)

sending & publishing communications

Read Reviews (31)

Read Reviews (6)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (1)

contact list management

Read Reviews (26)

Read Reviews (1)

tracking contacts

Read Reviews (11)

Read Reviews (1)

contacts history

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (25)

Read Reviews (12)

campaign monitoring

Read Reviews (3)

Read Reviews (5)

social media management

Read Reviews (18)

Read Reviews (2)

social media analytics

Read Reviews (15)

Read Reviews (2)

sales document management

Read Reviews (14)

Read Reviews (18)

contract management

Read Reviews (10)

Read Reviews (9)

proposal & quote management

Read Reviews (2)

Read Reviews (3)

relationship management

Read Reviews (11)

Read Reviews (1)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (14)

competitive intelligence

Read Reviews (5)

Read Reviews (4)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (1)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (0)

Read Reviews (8)

sales call management

Read Reviews (0)

Read Reviews (3)

billing and invoice management

Read Reviews (0)

Read Reviews (2)

advocacy management

Read Reviews (0)

Read Reviews (2)

conversion management

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more

  • e-mail

  • promotions

  • text SMS

  • video

  • phone calls

  • offline

  • point of sale

  • newsletter

  • website

  • user generated content

  • blogs

  • on premises

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting