Comparison Summary
This comparison report of Blackbaud eTapestry vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 3186 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud eTapestry and TRACK CRM
Blackbaud eTapestry, TRACK CRM, Blackbaud CRM, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.
"We never have a minute to spare with our lifesaving agenda, so having the right tools is really important. " - Jennifer Schmitt
"I feel like TRACK was definitely the best choice for our business. It’s very easy to communicate, it’s easy in training, it’s easy to learn so TRACK is definitely a great choice for our company. " - Anna Owens
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud eTapestry
Focus area
Blackbaud eTapestry is better than TRACK CRM for
Software Failure Risk
About
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Enterprise solution that connects all guest data points in one central location
Age
1981
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
55
36
Total Goals
(we found evidences for)
9
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Scale best practices
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve digital and social presence
-
Improve ROI
-
Increase customer life time value
-
Increase sales & revenue
-
Grow market share
- See 6 more
-
Increase sales & revenue
-
Acquire customers
-
Scale best practices
-
Improve efficiency
-
Improve ROI
-
Improve internal communications
-
Build brand awareness
- See 4 more
Top Channels
Channels Used
-
phone calls
-
e-mail
-
chat
-
out of home
-
brochure
-
website
- See 3 more
-
phone calls
-
e-mail
-
chat
-
out of home
-
brochure
-
website
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
