cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Blackbaud eTapestry vs TRACK CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud eTapestry medium Failure Risk for TRACK CRM medium
Know More

Comparison Summary

This comparison report of Blackbaud eTapestry vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 3186 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud eTapestry and TRACK CRM

Blackbaud eTapestry, TRACK CRM, Blackbaud CRM, Neon CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud eTapestry covers Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"We had to come up with a way to increase visibility and also to expand capacity. You need a donor database to do that. " - Danise Habun

"Conversions, brand awareness, inquiries and business in general have gone up. Our revenue year over year is 42% higher. " - Melissa Frellick

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud eTapestry

Focus area

Blackbaud eTapestry is better than TRACK CRM for

Software Failure Risk

  • medium

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.

Enterprise solution that connects all guest data points in one central location

Age

1981

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

55

36

Total Goals
(we found evidences for)

9

7

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (59)

Read Reviews (12)

training & onboarding

Read Reviews (44)

Read Reviews (0)

engagement management

Read Reviews (43)

Read Reviews (20)

engaging and following up

Read Reviews (40)

Read Reviews (20)

communication management

Read Reviews (42)

Read Reviews (18)

sending & publishing communications

Read Reviews (31)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (16)

contact list management

Read Reviews (26)

Read Reviews (1)

tracking contacts

Read Reviews (11)

Read Reviews (1)

contacts history

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (25)

Read Reviews (15)

campaign monitoring

Read Reviews (3)

Read Reviews (6)

social media management

Read Reviews (18)

Read Reviews (0)

social media analytics

Read Reviews (15)

Read Reviews (0)

sales document management

Read Reviews (14)

Read Reviews (2)

contract management

Read Reviews (10)

Read Reviews (0)

proposal & quote management

Read Reviews (2)

Read Reviews (2)

relationship management

Read Reviews (11)

Read Reviews (1)

social media marketing

Read Reviews (7)

Read Reviews (0)

workflow management

Read Reviews (7)

Read Reviews (0)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

touchpoint management

Read Reviews (5)

Read Reviews (0)

channel management

Read Reviews (5)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (3)

Read Reviews (0)

content management

Read Reviews (2)

Read Reviews (0)

products & pricelist management

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (0)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (20)

conversion management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve digital and social presence

  • Improve ROI

  • Increase customer life time value

  • Increase sales & revenue

  • Grow market share

  • See 6 more

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

No Data

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting