Comparison Summary
This comparison report of Blackbaud Luminate Online vs. Agile CRM is based on a specific set of business needs and context. The comparison uses 9842 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and Agile CRM
Blackbaud Luminate Online, Agile CRM, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
Agile CRM focuses on Contact List Management with E-Mail, Communication Management with E-Mail, Helpdesk Management with E-Mail, Engagement Management with E-Mail, etc.
"It’s really because of the tools that Blackbaud has provided that we’ve been able to do what we say we were going to do and to give that transparency back to our donors with the confidence that we’re using their donations how intended. " - Heather Bennett
"I've seen and used dozens of CRMs. This one may change the market upside down. Absolutely great, easy-to-use and powerful. " - Nicolas Woirhaye
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Agile CRM for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Agile CRM | Automate your sales, marketing, and service in one platform
Age
1981
2012
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
61
103
Total Goals
(we found evidences for)
10
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Enhance customer relationships
-
Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Grow market share
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Increase customer life time value
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Enter new markets internationally or locally
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Improve ROI
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Launch new products
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Improve brand engagement
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Improve digital and social presence
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Improve internal communications
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Improve stakeholder relations
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Build brand awareness
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Reduce bounce
- See 13 more
Top Channels
Channels Used
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e-mail
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website
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social media
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phone calls
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user generated content
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blogs
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newsletter
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text SMS
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Facebook
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LinkedIn
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chat
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video
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mobile
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Twitter
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offline
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Facebook page
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point of sale
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mobile app
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games
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Skype
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promotions
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review sites
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Amazon
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events
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trade shows
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coupons
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on premises
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Instagram
- See 25 more
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e-mail
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website
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social media
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phone calls
-
user generated content
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blogs
-
newsletter
-
text SMS
-
Facebook
-
LinkedIn
-
chat
-
video
-
mobile
-
Twitter
-
offline
-
Facebook page
-
point of sale
-
mobile app
-
games
-
Skype
-
promotions
-
review sites
-
Amazon
-
events
-
trade shows
-
coupons
-
on premises
-
Instagram
- See 25 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
