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Blackbaud Luminate Online vs Apptivo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blackbaud Luminate Online vs. Apptivo is based on a specific set of business needs and context. The comparison uses 5842 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blackbaud Luminate Online and Apptivo

Blackbaud Luminate Online, Apptivo, EveryAction, Salsa CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.

Apptivo focuses on Helpdesk Management, Contact List Management with E-Mail, Sales Document Management with E-Mail, Engagement Management, etc.

"Overall, we needed a foundation—a set of systems— to eliminate any hurdles for our fundraising and engagement efforts. We wanted state-of-the-art, proven technology, which we found in Luminate Online and Blackbaud CRM. " - Drew Martin

"Very easy to work with and fantastic, quick response on-line customer service chat. " - Gary Best

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Apptivo for

Software Failure Risk

  • medium

logo Apptivo

Focus area

Apptivo is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

Cloud Business Management Software Suite

Age

1981

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

76

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up



campaign management

campaign monitoring

campaign analytics



training & onboarding


content management


social media management

social media analytics

scheduling post to social media



generation of new leads



contact list management

creating contact list


products & pricelist management


personalized marketing


advocacy management


workflow management


trade show marketing


relationship management



sales document management

contract management

proposal & quote management


rating and review management





knowledge management

creating knowledge base


calendar management




touchpoint management


channel management



lead qualification

lead qualification: demographic




opportunity management


billing and invoice management



pipeline management


conversion management



meeting management


sales call management

meeting management



customer case management


distribution management


measuring customer satisfaction


customer feedback management

measuring customer satisfaction




performance management


follower management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • social media

  • text SMS

  • trade shows

  • user generated content

  • blogs

  • mass media

  • promotions

  • Facebook

  • radio

  • television

  • on premises

  • video

  • See 17 more
  • e-mail

  • phone calls

  • chat

  • website

  • mobile

  • offline

  • point of sale

  • mobile app

  • social media

  • text SMS

  • trade shows

  • user generated content

  • blogs

  • mass media

  • promotions

  • Facebook

  • radio

  • television

  • on premises

  • video

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting