Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Improve digital and social presence
-
Scale best practices
-
Increase sales & revenue
-
Improve ROI
-
Acquire customers
-
Enhance customer relationships
-
Increase customer life time value
-
Improve stakeholder relations
-
Improve internal communications
-
Launch new products
- See 7 more
-
Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve ROI
-
Increase customer life time value
-
Improve internal communications
-
Improve brand engagement
-
Grow market share
-
Enter new markets internationally or locally
-
Scale best practices
-
Establish thought leadership
-
Improve visibility
-
Build brand awareness
-
Improve efficiency
-
Improve stakeholder relations
- See 12 more
Top Channels
Channels Used
-
e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
-
e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
promotions
-
offline
-
omnichannel
-
point of sale
-
text SMS
-
on premises
-
Facebook
-
mobile
-
support groups
-
chat
-
video
-
LinkedIn
-
mobile app
-
newsletter
-
Twitter
-
review sites
-
Yelp
-
events
-
trade shows
-
Skype
- See 23 more
