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Compare Blackbaud Luminate Online vs Spotler CRM

Failure Risk Guidance Security Report ?

Failure Risk for Blackbaud Luminate Online medium Failure Risk for Spotler CRM medium
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Comparison Summary

For Blackbaud Luminate Online vs Spotler CRM comparison, Our AI algorithm looked at 5688 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Blackbaud Luminate Online and Spotler CRM to solve their respective business needs.

Pros and cons of Blackbaud Luminate Online and Spotler CRM

Blackbaud Luminate Online is more suited to businesses that require Communication Management with E-Mail and Engagement Management with Offline where as Spotler CRM is focused towards Helpdesk Management with Phone Calls and Contact List Management with E-Mail .

Both Blackbaud Luminate Online and Spotler CRM are CRM software, peers recommend Blackbaud Luminate Online for content management and tracking & monitoring communications where as Spotler CRM is more known for lead tracking and helpdesk management .

logo Blackbaud Luminate Online

Focus area

Blackbaud Luminate Online is better than Spotler CRM for

Software Failure Risk

  • medium

logo Spotler CRM

Focus area

Spotler CRM is better than Blackbaud Luminate Online for

Software Failure Risk

  • medium

About

Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents

The CRM That Grows With Your Business

Age

1981

2004

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

61

66

Total Goals
(we found evidences for)

10

13

Top Processes

Evidences indicate better relative satisfaction

communication management

Read Reviews (174)

Read Reviews (35)

sending & publishing communications

Read Reviews (114)

Read Reviews (29)

tracking & monitoring communications

Read Reviews (30)

Read Reviews (4)

engagement management

Read Reviews (112)

Read Reviews (82)

engaging and following up

Read Reviews (105)

Read Reviews (70)

event management

Read Reviews (51)

Read Reviews (1)

campaign management

Read Reviews (39)

Read Reviews (39)

campaign monitoring

Read Reviews (5)

Read Reviews (7)

campaign analytics

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (26)

Read Reviews (114)

training & onboarding

Read Reviews (24)

Read Reviews (9)

content management

Read Reviews (20)

Read Reviews (0)

content sharing

Read Reviews (7)

Read Reviews (0)

content curation

Read Reviews (7)

Read Reviews (0)

social media management

Read Reviews (17)

Read Reviews (17)

social media analytics

Read Reviews (12)

Read Reviews (12)

scheduling post to social media

Read Reviews (3)

Read Reviews (2)

engaging on social media

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (15)

Read Reviews (29)

contact list management

Read Reviews (13)

Read Reviews (107)

creating contact list

Read Reviews (4)

Read Reviews (8)

products & pricelist management

Read Reviews (12)

Read Reviews (1)

personalized marketing

Read Reviews (9)

Read Reviews (0)

advocacy management

Read Reviews (8)

Read Reviews (1)

workflow management

Read Reviews (6)

Read Reviews (13)

trade show marketing

Read Reviews (5)

Read Reviews (2)

relationship management

Read Reviews (5)

Read Reviews (15)

sales document management

Read Reviews (4)

Read Reviews (28)

contract management

Read Reviews (4)

Read Reviews (12)

proposal & quote management

Read Reviews (1)

Read Reviews (15)

rating and review management

Read Reviews (3)

Read Reviews (0)

knowledge management

Read Reviews (3)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

touchpoint management

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (2)

Read Reviews (0)

lifetime value management

Read Reviews (1)

Read Reviews (2)

opportunity management

Read Reviews (0)

Read Reviews (7)

pipeline management

Read Reviews (0)

Read Reviews (15)

business development

Read Reviews (0)

Read Reviews (14)

customer case management

Read Reviews (0)

Read Reviews (13)

account management

Read Reviews (0)

Read Reviews (7)

follower management

Read Reviews (0)

Read Reviews (4)

segmentation and targeting

Read Reviews (0)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Acquire customers

  • Enhance customer relationships

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve internal communications

  • Launch new products

  • See 7 more

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Grow market share

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Scale best practices

  • Build brand awareness

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

  • e-mail

  • phone calls

  • website

  • social media

  • offline

  • chat

  • Skype

  • point of sale

  • newsletter

  • Instagram

  • trade shows

  • text SMS

  • causes and charity

  • promotions

  • user generated content

  • blogs

  • video

  • Facebook

  • events

  • LinkedIn

  • mass media

  • television

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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medium

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting