Comparison Summary
This comparison report of Blackbaud Luminate Online vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 2938 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Blackbaud Luminate Online and TRACK CRM
Blackbaud Luminate Online, TRACK CRM, Virtuous CRM, Memberplanet, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Blackbaud Luminate Online covers Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.
"Getting Blackbaud’s best practice solutions helped us feel confident in our marketing investments and programs—essentially allowing us to focus on growing our base support. " - Brock Warner
"We generated over $1.7 Million in outbound revenue. We would not have done that without TRACK. " - Anna Maria Vacations
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than TRACK CRM for
Software Failure Risk
About
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Enterprise solution that connects all guest data points in one central location
Age
1981
Financials
IPO
M&A
Business Need
Total Processes
(we found evidences for)
61
36
Total Goals
(we found evidences for)
10
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
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Increase sales & revenue
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Acquire customers
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Scale best practices
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Improve efficiency
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Improve ROI
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Improve internal communications
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Build brand awareness
- See 4 more
Top Channels
Channels Used
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phone calls
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e-mail
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chat
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out of home
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brochure
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website
- See 3 more
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phone calls
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e-mail
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chat
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out of home
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brochure
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website
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
