Comparison Summary
This comparison report of Bloomerang vs. BUSINESSNEXT (formerly CRMNEXT) is based on a specific set of business needs and context. The comparison uses 14544 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bloomerang and BUSINESSNEXT (formerly CRMNEXT)
Bloomerang, BUSINESSNEXT (formerly CRMNEXT), Blackbaud Luminate Online, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bloomerang covers Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.
BUSINESSNEXT (formerly CRMNEXT) focuses on Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
"I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of w...hat we do with donors in real time. Julie Henson, Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization. " - Julie Henson
"CRMNEXT implementation covered all processes related to prospect, opportunity, customer and performance management. The product rollout has been seamless. It is accessible across all channels and devices inclusive of branch, web and mobile. With its... disruptive technologies, the team has helped us in gaining maximum value from the investment. " - Faisal Mohammed
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Bloomerang
Focus area
Bloomerang is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Bloomerang for
Software Failure Risk
About
Donor Management Software for Nonprofits
The #1 CRM For Banking And Insurance
Age
2012
Financials
SEED
SERIES A
Business Need
Total Processes
(we found evidences for)
91
24
Total Goals
(we found evidences for)
16
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Improve digital and social presence
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Establish thought leadership
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Increase customer life time value
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Improve stakeholder relations
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Launch new products
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Improve consistency
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Shorten ramp up time
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Improve navigation
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Improve visibility
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Enter new markets internationally or locally
- See 13 more
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
Top Channels
Channels Used
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
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social media
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e-mail
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text SMS
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offline
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mobile
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
