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Bloomerang vs TRACK CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Bloomerang medium Failure Risk for TRACK CRM medium
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Comparison Summary

This comparison report of Bloomerang vs. TRACK CRM is based on a specific set of business needs and context. The comparison uses 11361 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bloomerang and TRACK CRM

Bloomerang, TRACK CRM, Blackbaud Luminate Online, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bloomerang covers Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.

TRACK CRM focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Campaign Management with Phone Calls, Communication Management with Phone Calls, etc.

"With Bloomerang, it's easy to choose the type of thank you letter the donor should receive. Plus, the email is copied to their timeline which means we don't have to guess which letters they received later on or go through any hassle of retaining tha...t info. That's huge because we have so many different segments of donors that must be cultivated differently. Email integration is also great because, once again, it's copied to the constituent's timeline and we can see if they opened it. Rather than feeling exhausted after using Bloomerang (like we did with the old database), I feel encouraged about GIP's fundraising power . I spend less time agonizing over how to do something like pulling a report or sending thank you's and more time actually getting it done and making it to the next step in the cultivation process. " - Grace Akan

"I feel like TRACK was definitely the best choice for our business. It’s very easy to communicate, it’s easy in training, it’s easy to learn so TRACK is definitely a great choice for our company. " - Anna Owens

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bloomerang

Focus area

Bloomerang is better than TRACK CRM for

Software Failure Risk

  • medium

logo TRACK CRM

Focus area

Software Failure Risk

  • medium

About

Donor Management Software for Nonprofits

Enterprise solution that connects all guest data points in one central location

Age

2012

Financials

SEED

M&A

Business Need

Total Processes
(we found evidences for)

91

36

Total Goals
(we found evidences for)

16

7

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (396)

Read Reviews (20)

engaging and following up

Read Reviews (384)

Read Reviews (20)

communication management

Read Reviews (224)

Read Reviews (18)

sending & publishing communications

Read Reviews (156)

Read Reviews (2)

tracking & monitoring communications

Read Reviews (48)

Read Reviews (16)

helpdesk management

Read Reviews (142)

Read Reviews (12)

campaign management

Read Reviews (98)

Read Reviews (15)

campaign monitoring

Read Reviews (40)

Read Reviews (6)

campaign analytics

Read Reviews (20)

Read Reviews (5)

training & onboarding

Read Reviews (97)

Read Reviews (0)

contact list management

Read Reviews (56)

Read Reviews (1)

contacts history

Read Reviews (22)

Read Reviews (0)

tracking contacts

Read Reviews (3)

Read Reviews (1)

creating contact list

Read Reviews (2)

Read Reviews (0)

enriching contact list

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (50)

Read Reviews (0)

social media analytics

Read Reviews (15)

Read Reviews (0)

engaging on social media

Read Reviews (10)

Read Reviews (0)

monitoring social media

Read Reviews (10)

Read Reviews (0)

scheduling post to social media

Read Reviews (4)

Read Reviews (0)

relationship management

Read Reviews (47)

Read Reviews (1)

sales document management

Read Reviews (44)

Read Reviews (2)

contract management

Read Reviews (36)

Read Reviews (0)

proposal & quote management

Read Reviews (6)

Read Reviews (2)

generation of new leads

Read Reviews (28)

Read Reviews (3)

workflow management

Read Reviews (21)

Read Reviews (0)

products & pricelist management

Read Reviews (18)

Read Reviews (0)

content management

Read Reviews (11)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

knowledge management

Read Reviews (11)

Read Reviews (0)

customer feedback management

Read Reviews (9)

Read Reviews (1)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (9)

Read Reviews (20)

conversion management

Read Reviews (8)

Read Reviews (2)

lead qualification

Read Reviews (4)

Read Reviews (0)

lead qualification: demographic

Read Reviews (3)

Read Reviews (0)

courses & assessment

Read Reviews (4)

Read Reviews (1)

create learning path

Read Reviews (4)

Read Reviews (0)

membership management

Read Reviews (4)

Read Reviews (0)

category management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (0)

database marketing

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

advocacy management

Read Reviews (2)

Read Reviews (0)

business development

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • Improve digital and social presence

  • Improve internal communications

  • Enhance customer relationships

  • Acquire customers

  • Establish thought leadership

  • Increase customer life time value

  • Improve stakeholder relations

  • Launch new products

  • Improve consistency

  • Shorten ramp up time

  • Improve navigation

  • Improve visibility

  • Enter new markets internationally or locally

  • See 13 more

  • Increase sales & revenue

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • See 4 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

  • phone calls

  • e-mail

  • chat

  • out of home

  • brochure

  • website

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

{{{rsh_C_1}}}

medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting