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Blue Platform vs SurveySparrow Enterprise: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Blue Platform vs. SurveySparrow Enterprise is based on a specific set of business needs and context. The comparison uses 5503 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blue Platform and SurveySparrow Enterprise

Blue Platform, SurveySparrow Enterprise, SelectSurvey.NET, Userback, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blue Platform covers Collecting Feedback, Communication Management with E-Mail, Engaging Conversational Surveys, Social Media Management, etc.

SurveySparrow Enterprise focuses on Collecting Feedback, Engaging Conversational Surveys with Chat, Market Research, Automated Workflows, etc.

"We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. " - Justin H

"SurveySparrow has revolutionized the feedback form. The conversational style offers a fresh take on information gathering whether it be feedback from your audience, gathering information from leads to determine if they are a solid fit, or client on-...boarding. " - Parisa Vassei

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blue Platform

Focus area

Software Failure Risk

  • medium

logo SurveySparrow Enterprise

Focus area

SurveySparrow Enterprise is better than Blue Platform for

Software Failure Risk

  • medium

About

Blue | Experience Management | Software ...

SurveySparrow | Online Survey Platform

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

22

15

Total Goals
(we found evidences for)

2

1

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications


engagement management

engaging and following up


social media management

social media analytics


knowledge management


helpdesk management



workflow management



relationship management


performance management


sales review & feedback





generation of new leads


campaign management


reputation management


conversion management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more
  • chat

  • e-mail

  • mobile

  • website

  • offline

  • video

  • Whatsapp

  • phone calls

  • games

  • social media

  • mobile app

  • Twitter

  • omnichannel

  • Slack

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting