Blue Platform Overview

Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blue Platform.

Other use cases:

  • Social Media Analytics
  • Knowledge Management
  • Helpdesk Management
  • Collaboration
  • Automated Workflows
  • Direct Marketing
  • Relationship Management
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blue Platform.

Blue Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Blue Platform works with different mediums / channels such as E-Mail.

Blue Platform's features include Embedded Survey Forms, Personalization, and Alerts: Popups & Notifications. and Blue Platform support capabilities include Email Support, Phone Support, Chat Support, etc. also Blue Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone!" - Agata N

Blue Platform, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blue Platform

Top Industries

  • Education
  • Marketing and Advertising
  • Oil & Energy

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Blue Platform is popular in Education, Marketing And Advertising, and Oil & Energy and is widely used by Enterprise, Large Enterprise, and Mid Market.

Blue Platform Customer wins, Customer success stories, Case studies

How can Blue Platform enhance your Collecting Feedback process?

What solutions does Blue Platform provide for Sending & Publishing Communications?

How can Blue Platform optimize your Engaging And Following Up Workflow?

11 buyers and buying teams have used Cuspera to assess how well Blue Platform solved their Customer Feedback Management needs. Cuspera uses 505 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait

It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University

Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School

We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait

It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University

Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School

We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
 

Helena College Adopts Explorance Blue for Evaluations Automation Boost

Helena College has partnered with Explorance to implement Explorance Blue, automating its course evaluation processes. This integration aims to enhance teaching effectiveness and professional develop...ment by streamlining workflows and providing actionable insights. Explorance Blue's robust capabilities in feedback collection and reporting were key factors in the college's decision.

 

News and Events to keep up with Explorance

Bentley University has adopted Explorance Blue to enhance survey participation and automate feedback processes. This marks a strategic customer acquisition for Explorance, showcasing the adoption of ...their feedback analytics solutions in higher education.

 

UW-Eau Claire Adopts Explorance Blue to Power Teaching Excellence

The University of WisconsinEau Claire has partnered with Explorance to implement Explorance Blue, enhancing its course evaluation and student feedback system. This integration aims to improve student... engagement and data analysis, supporting UWEC's strategic priorities in equity and teaching excellence.

University of West London - Education - Education

University of West London adopted Explorance Blue and MLY to improve student and staff survey processes. Their old system was slow and hard to use. With Blue and MLY, UWL can now collect and analyze ...feedback faster and more effectively. The new tools help combine course and module reporting, and allow for better sentiment analysis. UWL aims to use these insights to boost student success and empower their community.

Abu Dhabi University - Education - Education

Abu Dhabi University used Explorance MLY to analyze thousands of student feedback comments quickly. The AI-powered tool helped the university find trends and concerns in teaching and learning. MLY’s ...API integration made it easy to pull data from ADU’s own platform. The dashboard gave clear context and cultural insights. The solution supports multiple languages, including Arabic, to help ADU improve its feedback culture.

Robertson College - Education - education

Robertson College used Explorance Blue to improve course evaluations and student feedback. The college wanted to make feedback easier and boost student response rates. Blue automated the process and ...gave better analytics. It worked with their Brightspace LMS so students could access surveys easily. Staff now get clear reports to help them understand student needs. This helps Robertson College keep improving student experience.

Frequently Asked Questions(FAQ)

for Blue Platform

What is Blue Platform used for?

Blue Platform is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Digital And Social Presence by Collecting Feedback, Sending & Publishing Communications and Engaging And Following Up .

What are the top features of Blue Platform?

Embedded survey forms, Personalization and Alerts: popups & Notifications are some of the top features of Blue Platform.

Who uses Blue Platform?

Blue Platform is used by Education, Marketing And Advertising and Oil & Energy among other industries.

What are Blue Platform alternatives?

Opinion Stage, SmileBack, SurveyMethods and Medallia Agent Connect are popular alternatives for Blue Platform.

Where is Blue Platform located?

Blue Platform is headquartered at Montreal, Quebec.
lightning

Peers used Blue Platform for Collecting feedback and sending & publishing communications

Blue Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.71/5 ★

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.22/5 ★

Read Reviews (30)
Custom Reports

3.71/5 ★

Read Reviews (69)

Software Failure Risk Guidance

?

for Blue Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Blue Platform

Explorance Inc News

Product

Explorance Launches BlueX 2.0: A New Era of Feedback and Expression Begins Beyond Forms, Toward Understanding

Explorance has launched BlueX 2.0, an advanced feedback platform designed to transform traditional surveys into interactive experiences. With features like a drag-and-drop builder, multimedia embedding, and real-time analytics, BlueX 2.0 supports deeper integration with systems like Salesforce and Explorance Blue. It aims to foster engagement and expression across organizations, offering unlimited users and creative formats without hidden fees. Available from June 10, 2025, it will debut at Explorance World 2025.

Partnership

SUNY Polytechnic Unifies Research and Surveys with Explorance BlueX

Explorance has partnered with SUNY Polytechnic Institute to implement BlueX, a unified survey platform. This collaboration aims to streamline survey processes, enhance data-driven decision-making, and support research initiatives. BlueX's intuitive interface and institutional licensing model facilitate widespread adoption across departments, enabling SUNY Polytechnic to conduct advanced analyses and maintain consistent data structures.

Product

Explorance MTM Launches Blended Learning Module: Transforms How Feedback Is Captured in the Flow of Learning

Explorance has launched the MTM Blended Learning Module, enhancing feedback analytics in learning and development. This update offers features like measurement plan visualizations, cohort performance comparisons, and AI-powered qualitative analysis. It aims to improve program effectiveness and support continuous improvement by integrating feedback directly into the learning process.

Product

Explorance Launches MLY 3.1 in Canada: Responsible AI, Amplified Feedback Intelligence, and Full Data Sovereignty - All Without Compromising Trust - Yahoo Finance

Explorance has launched MLY 3.1 in Canada, enhancing its feedback intelligence platform with features like sentiment evolution tracking, psychological safety alerting, and multilingual redaction. The platform ensures compliance with Canadian privacy standards and offers AI-powered qualitative analysis for education, corporate, and workplace environments. MLY 3.1 is hosted in Canada, aligning with national privacy laws, and is available to all Canadian customers.

Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

Financials

PRIVATE