Blue Platform Overview

Blue-platform enhances key employee and student experiences through survey and evaluation automation. The Blue People Insight Platform supports organizational improvement.

Use Cases

Customers recommend Collecting Feedback, Sending & Publishing Communications, Engaging And Following Up, as the business use cases that they have been most satisfied with while using Blue Platform.

Other use cases:

  • Social Media Analytics
  • Knowledge Management
  • Helpdesk Management
  • Collaboration
  • Automated Workflows
  • Direct Marketing
  • Relationship Management
See all use cases See less use cases

Business Priorities

Improve Customer Satisfaction and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Blue Platform.

Blue Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Blue Platform works with different mediums / channels such as E-Mail.

Blue Platform's features include Embedded Survey Forms, Personalization, and Alerts: Popups & Notifications. and Blue Platform support capabilities include Email Support, Phone Support, Chat Support, etc. also Blue Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and conso...lidated platform for the sharing and distribution of student insights." - Kristina K

Peer review evidence (same sources as the product rating summary)

"...Commitment of Explorance to improving the software based on customer feedback...." Peer review by Anonymous Reviewer, Education
"...For further information, or to submit a complaint or request, please send an email to ...." Software for Surveys and Evaluations
"...Through our culture of high engagement, we can offer you around the clock (24/7) world-class support, value-based consultancy and project management, as well as bring together a diverse community of higher education administrators and leaders to better support and shape our collective future. ..." Software for Surveys and Evaluations

Blue Platform, Opinion Stage, SmileBack, SurveyMethods, Medallia Agent Connect, etc., all belong to a category of solutions that help Customer Feedback Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Blue Platform

Top Industries

  • Education
  • Marketing and Advertising
  • Oil & Energy

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Blue Platform is popular in Education, Marketing And Advertising, and Oil & Energy and is widely used by Enterprise, Large Enterprise, and Mid Market.

Blue Platform Customer wins, Customer success stories, Case studies

How does Blue Platform address your Collecting Feedback Challenges?

What Are the key features of Blue Platform for Sending & Publishing Communications?

What solutions does Blue Platform provide for Engaging And Following Up?

11 buyers and buying teams have used Cuspera to assess how well Blue Platform solved their Customer Feedback Management needs. Cuspera uses 505 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Feedback Management needs.

CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University

Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School

We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait

It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
CUSTOMERS TESTIMONIALS
Blue Platform testimonial

Kristina K

Manager Information Strategy and Survey

Monash University

Since transitioning to Blue, Monash has made significant efficiency savings in their survey fieldwork operations, has a platform that can cater to the customisation requirements of a large and complex university, and provides a streamlined and consolidated platform for the sharing and distribution ...of student insights.

Testimonial By Kristina K
Blue Platform testimonial

Justin H

Solutions Manager

Hong Kong International School

We chose Blue because it’s a flexible product that would grow with us. (…) Also, we needed something that would allow large-scale feedback processes but also facilitate one-on-one performance reviews. Testimonial By Justin H
Blue Platform testimonial

Agata N

Chef, Recherche de marché & service après-vente

Sait

It's been a pleasure working with the Blue implementation team on this challenging and complicated project. Alexandra went above and beyond to assist us in making sure our pilot deployment went without a glitch. Thank you everyone! Testimonial By Agata N
 

University of Nottingham - Education - Large

"Insights At Speed And Scale": Explorance Introduces A New AI Model ...

Nottingham, UK

Explorance has launched a new AI-driven qualitative analysis model, MLY, in partnership with six UK universities, including the University of Nottingham. This model is designed to analyze National St...udent Survey feedback, enabling institutions to process large volumes of qualitative data efficiently. The platform enhances student feedback analysis by automating insights generation, reducing manual effort, and improving decision-making.

Read on →
 

Helena College Adopts Explorance Blue for Evaluations Automation Boost

Helena College has partnered with Explorance to implement Explorance Blue, automating its course evaluation processes. This integration aims to enhance teaching effectiveness and professional develop...ment by streamlining workflows and providing actionable insights. Explorance Blue's robust capabilities in feedback collection and reporting were key factors in the college's decision.

Read on →
 

News and Events to keep up with Explorance

Bentley University has adopted Explorance Blue to enhance survey participation and automate feedback processes. This marks a strategic customer acquisition for Explorance, showcasing the adoption of ...their feedback analytics solutions in higher education.

Read on →

St. James's Place - Financial Services - Very Large

Cirencester, UK

St. James's Place used Explorance Metrics That Matter to measure the impact of their learning and development programs. They wanted to show the value of L&D to the whole company. By collecting feedba...ck and focusing on measurement, they improved their programs. In 2023, they won gold for People Development Program of the Year and silver for Digital Learning Transformation. Their strategy put data and feedback at the center of L&D design and delivery.

Pearson VUE - Education - Large

Minneapolis, USA

Pearson VUE uses Explorance Metrics That Matter to collect feedback from learners. The platform integrates with Pearson VUE’s systems and lets learners give feedback easily. Administrators manage sur...veys in one place. Pearson VUE uses the data to improve training and boost engagement. The dashboard helps compare results and find ways to get better.

Microsoft Worldwide Learning - Information Technology And Services - Very Large

Redmond, USA

Microsoft Worldwide Learning used Explorance MLY to analyze over 300,000 learner comments each year. The AI-powered platform turned feedback into actionable insights for their global training network.... This helped Microsoft deliver more personalized and adaptive learning experiences. MLY enabled real-time recommendations and improved the learner journey. The integration set a new standard for data-driven, learner-centric education.

Frequently Asked Questions(FAQ)

for Blue Platform

What is Blue Platform used for?

Blue Platform is a Customer Feedback Management Software mainly used by its customers to Improve Customer Satisfaction and Improve Digital And Social Presence by Collecting Feedback, Sending & Publishing Communications and Engaging And Following Up .

What are the top features of Blue Platform?

Embedded survey forms, Personalization and Alerts: popups & Notifications are some of the top features of Blue Platform.

Who uses Blue Platform?

Blue Platform is used by Education, Marketing And Advertising and Oil & Energy among other industries.

What are Blue Platform alternatives?

Opinion Stage, SmileBack, SurveyMethods and Medallia Agent Connect are popular alternatives for Blue Platform.

Where is Blue Platform located?

Blue Platform is headquartered at Montreal, Quebec.
lightning

Peers used Blue Platform for Collecting feedback and sending & publishing communications

Blue Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.22/5

Read Reviews (30)
Custom Reports

3.71/5

Read Reviews (69)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.22/5

Read Reviews (30)
Custom Reports

3.71/5

Read Reviews (69)

Software Failure Risk Guidance

?

for Blue Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Blue Platform

Explorance Inc News

Product

Explorance launches AI model to analyse NSS feedback

Explorance has launched a new AI model designed to analyze feedback from the National Student Survey (NSS). This model aims to enhance the understanding of student feedback by integrating advanced AI capabilities, providing educational institutions with deeper insights into student experiences and satisfaction.

Product

Explorance launches AI model to help universities analyze NSS feedback

Explorance has launched a new AI-driven model within its MLY platform to help UK universities analyze National Student Survey feedback. Developed with six universities, the model organizes open-text responses into themes and insights, aiding decision-making on student experience and teaching quality. The platform reduces manual coding time, allowing teams to focus on interpreting findings.

Product

Insights at speed and scale: Explorance introduces a new AI model ...

Explorance launched a new AI-driven qualitative analysis model for the National Student Survey (NSS), enhancing its MLY platform. This model, developed with six UK universities, enables automated analysis of open-ended comments, improving decision-making and student satisfaction. It organizes insights across 10 core themes, aligning with NSS categories and institutional areas.

Product

Explorance Launches BlueX 2.0: A New Era of Feedback and Expression Begins Beyond Forms, Toward Understanding

Explorance has launched BlueX 2.0, an advanced feedback platform designed to transform traditional surveys into interactive experiences. With features like a drag-and-drop builder, multimedia embedding, and real-time analytics, BlueX 2.0 supports deeper integration with systems like Salesforce and Explorance Blue. It aims to foster engagement and expression across organizations, offering unlimited users and creative formats without hidden fees. Available from June 10, 2025, it will debut at Explorance World 2025.

Explorance Inc Profile

Company Name

Explorance Inc

Company Website

https://explorance.com/

HQ Location

Montreal, Quebec

Employees

101-250

Social

Financials

PRIVATE