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Blueshift vs Manthan Customer360: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Blueshift low Failure Risk for Manthan Customer360 medium
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Comparison Summary

This comparison report of Blueshift vs. Manthan Customer360 is based on a specific set of business needs and context. The comparison uses 2483 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Blueshift and Manthan Customer360

Blueshift, Manthan Customer360, Optimizely Data Platform, Ascent360, etc., belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Blueshift covers Engagement Management, Campaign Management with E-Mail, Advertisement with Social Media, Communication Management with E-Mail, etc.

Manthan Customer360 focuses on Communication Management, Campaign Management, Engagement Management, Lifetime Value Management, etc.

"Blueshift is our one-stop-shop. Being able to control multiple channels in one platform is really important for us — to be able to consolidate tools sets and execution makes us move faster. Blueshift really impacts our day to day by making us more a...gile. " - Heather Dettmann

"Manthan’s sweet spot is advanced customer analytics for retailers. Its robust customer data model underlies prebuilt KPIs and predictive scores, which retailers and other direct-to-consumer brands find alluring. " - The Forrester Wave, Customer Analytics Solutions, Q2 2018

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Blueshift

Focus area

Blueshift is better than Manthan Customer360 for

Software Failure Risk

  • low

logo Manthan Customer360

Focus area

Software Failure Risk

  • medium

About

Customer Data Platform that activates data across the entire omnichannel customer journey

Customer Analytics Software delivering a comprehensive understanding of customers behavior

Age

2014

Financials

SERIES B

SERIES D

Business Need

Total Processes
(we found evidences for)

67

21

Total Goals
(we found evidences for)

14

5

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (217)

Read Reviews (3)

engaging and following up

Read Reviews (138)

Read Reviews (2)

engaging with scheduling & cadence

Read Reviews (3)

Read Reviews (0)

campaign management

Read Reviews (55)

Read Reviews (3)

campaign analytics

Read Reviews (13)

Read Reviews (0)

advertisement

Read Reviews (43)

Read Reviews (0)

communication management

Read Reviews (36)

Read Reviews (5)

sending & publishing communications

Read Reviews (31)

Read Reviews (5)

tracking & monitoring communications

Read Reviews (4)

Read Reviews (0)

segmentation and targeting

Read Reviews (26)

Read Reviews (1)

channel marketing

Read Reviews (24)

Read Reviews (2)

loyalty management

Read Reviews (20)

Read Reviews (2)

identify target customers

Read Reviews (17)

Read Reviews (2)

workflow management

Read Reviews (20)

Read Reviews (2)

personalized marketing

Read Reviews (14)

Read Reviews (1)

training & onboarding

Read Reviews (14)

Read Reviews (0)

helpdesk management

Read Reviews (12)

Read Reviews (0)

customer feedback management

Read Reviews (10)

Read Reviews (1)

measuring net promoter score

Read Reviews (5)

Read Reviews (0)

competitive intelligence

Read Reviews (9)

Read Reviews (0)

content management

Read Reviews (8)

Read Reviews (0)

content publishing

Read Reviews (2)

Read Reviews (0)

content curation

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (8)

Read Reviews (0)

touchpoint management

Read Reviews (7)

Read Reviews (0)

lead qualification

Read Reviews (7)

Read Reviews (1)

lead qualification: technographic

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (7)

Read Reviews (2)

generation of new leads

Read Reviews (6)

Read Reviews (0)

social media management

Read Reviews (4)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (2)

Read Reviews (0)

track learning progress

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

community building

Read Reviews (2)

Read Reviews (0)

customer case management

Read Reviews (2)

Read Reviews (0)

social media marketing

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Scale best practices

  • Improve brand engagement

  • Grow market share

  • Build brand awareness

  • Improve consistency

  • Improve efficiency

  • Launch new products

  • Improve digital and social presence

  • See 11 more

  • Enhance customer relationships

  • Increase average basket value

  • Improve ROI

  • Increase customer life time value

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting