cuspera logo CUSPERA

Broadly vs Bazaarvoice: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadly vs. Bazaarvoice is based on a specific set of business needs and context. The comparison uses 5233 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and Bazaarvoice

Broadly, Bazaarvoice, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

Bazaarvoice focuses on Rating And Review Management with Website, Engagement Management with Website, Social Media Management with Social Media, Communication Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Software Failure Risk

  • medium

logo Bazaarvoice

Focus area

Bazaarvoice is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Bazaarvoice | Allows brands and retailers to collect and display several types of authentic user-generated content on their e-commerce websites

Age

2014

2005

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

36

88

Total Goals
(we found evidences for)

8

18

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management



social media management

scheduling post to social media

engaging on social media


lifetime value management


workflow management


relationship management


training & onboarding


conversion management


trade show marketing




content publishing


searching for content


content management

content publishing

searching for content





competitive intelligence


personalized marketing



lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic



social media marketing



category management



business development





products & pricelist management


influencer marketing



advocacy management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Increase sales & revenue

  • Launch new products

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve efficiency

  • Increase average basket value

  • Grow market share

  • Establish thought leadership

  • Improve internal communications

  • Improve visibility

  • Increase customer life time value

  • See 15 more

Top Channels

Channels Used

  • social media

  • user generated content

  • website

  • e-mail

  • offline

  • Instagram

  • point of sale

  • Pinterest

  • review sites

  • video

  • promotions

  • phone calls

  • channel partners

  • games

  • blogs

  • Facebook

  • trade shows

  • mobile

  • newsletter

  • mass media

  • television

  • omnichannel

  • print media

  • mobile app

  • events

  • display advertisement

  • Amazon

  • out of home

  • brochure

  • Twitter

  • coupons

  • chat

  • Snapchat

  • on premises

  • See 31 more
  • social media

  • user generated content

  • website

  • e-mail

  • offline

  • Instagram

  • point of sale

  • Pinterest

  • review sites

  • video

  • promotions

  • phone calls

  • channel partners

  • games

  • blogs

  • Facebook

  • trade shows

  • mobile

  • newsletter

  • mass media

  • television

  • omnichannel

  • print media

  • mobile app

  • events

  • display advertisement

  • Amazon

  • out of home

  • brochure

  • Twitter

  • coupons

  • chat

  • Snapchat

  • on premises

  • See 31 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting