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Broadly vs Chatmeter Platform: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Broadly medium Failure Risk for Chatmeter Platform medium
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Comparison Summary

This comparison report of Broadly vs. Chatmeter Platform is based on a specific set of business needs and context. The comparison uses 2816 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and Chatmeter Platform

Broadly, Chatmeter Platform, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

Chatmeter Platform focuses on Rating And Review Management, Reputation Management with Offline, Social Media Management with Social Media, Engagement Management with Social Media, etc.

"We saw a 32% increase in revenue from June 2019 to June 2020 and I directly attribute that growth to Broadly. " - Jay Levan

"Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locati...ons. We look forward to continuing to work with Chatmeter. " - Colin Jeffries

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Broadly is better than Chatmeter Platform for

Software Failure Risk

  • medium

logo Chatmeter Platform

Focus area

Chatmeter Platform is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Local listing, review, and social media management for the multi-location brand and agency

Age

2014

Financials

SERIES B

SERIES A

Business Need

Total Processes
(we found evidences for)

36

57

Total Goals
(we found evidences for)

8

13

Top Processes

Evidences indicate better relative satisfaction

rating and review management

Read Reviews (162)

Read Reviews (74)

engagement management

Read Reviews (33)

Read Reviews (45)

engaging and following up

Read Reviews (26)

Read Reviews (35)

customer feedback management

Read Reviews (33)

Read Reviews (15)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

contact list management

Read Reviews (12)

Read Reviews (4)

contacts history

Read Reviews (4)

Read Reviews (0)

communication management

Read Reviews (8)

Read Reviews (40)

sending & publishing communications

Read Reviews (7)

Read Reviews (25)

reputation management

Read Reviews (7)

Read Reviews (68)

sales review & feedback

Read Reviews (6)

Read Reviews (3)

generation of new leads

Read Reviews (5)

Read Reviews (1)

helpdesk management

Read Reviews (3)

Read Reviews (6)

campaign management

Read Reviews (2)

Read Reviews (0)

sales document management

Read Reviews (2)

Read Reviews (4)

contract management

Read Reviews (2)

Read Reviews (4)

loyalty management

Read Reviews (2)

Read Reviews (1)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

referral management

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (1)

Read Reviews (93)

scheduling post to social media

Read Reviews (1)

Read Reviews (8)

engaging on social media

Read Reviews (0)

Read Reviews (18)

lifetime value management

Read Reviews (1)

Read Reviews (2)

workflow management

Read Reviews (1)

Read Reviews (20)

training & onboarding

Read Reviews (1)

Read Reviews (10)

conversion management

Read Reviews (1)

Read Reviews (5)

competitive intelligence

Read Reviews (0)

Read Reviews (22)

content publishing

Read Reviews (0)

Read Reviews (10)

content management

Read Reviews (0)

Read Reviews (12)

content publishing

Read Reviews (0)

Read Reviews (10)

products & pricelist management

Read Reviews (0)

Read Reviews (11)

knowledge management

Read Reviews (0)

Read Reviews (3)

touchpoint management

Read Reviews (0)

Read Reviews (2)

performance management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more

  • Acquire customers

  • Improve digital and social presence

  • Build brand awareness

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Improve ROI

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Improve visibility

  • Improve consistency

  • Increase customer life time value

  • Grow market share

  • See 10 more

Top Channels

Channels Used

  • social media

  • offline

  • on premises

  • Facebook

  • e-mail

  • website

  • review sites

  • promotions

  • Yelp

  • phone calls

  • Instagram

  • point of sale

  • Twitter

  • LinkedIn

  • user generated content

  • blogs

  • channel partners

  • video

  • mobile

  • mobile app

  • See 17 more

  • social media

  • offline

  • on premises

  • Facebook

  • e-mail

  • website

  • review sites

  • promotions

  • Yelp

  • phone calls

  • Instagram

  • point of sale

  • Twitter

  • LinkedIn

  • user generated content

  • blogs

  • channel partners

  • video

  • mobile

  • mobile app

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting