Chatmeter Platform Overview
Chatmeter addresses the challenge of managing brand reputation across multiple locations with its AI-powered solutions. By leveraging advanced brand intelligence, it enables businesses to gain deep insights into customer preferences and feedback. This platform is particularly effective for multi-location businesses, offering tools that streamline the process of gathering and analyzing customer reviews. Chatmeter's Pulse AI technology plays a pivotal role in transforming reputation management, providing actionable insights that can lead to increased revenue with less effort. Its focus on understanding customer needs helps businesses tailor their strategies effectively, ensuring a more personalized and impactful customer engagement.
Use Cases
Customers recommend Social Media Management, Rating And Review Management, Reputation Management, as the business use cases that they have been most satisfied with while using Chatmeter Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Chatmeter Platform.
Chatmeter Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Chatmeter Platform works with different mediums / channels such as Social Media. Offline. and On Premises.
Chatmeter Platform's features include SEO, Dashboard, Alerts: Popups & Notifications, etc. and Chatmeter Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Chatmeter Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples." - Dylan Schmer
Chatmeter Platform, Okendo, NiceJob, Broadly, BirdEye, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Chatmeter-platform enhances customer engagement through AI-driven brand intelligence. Reputation management solutions are transformed for better connectivity with customers.
Popular Business Setting
for Chatmeter Platform
Top Industries
- Restaurants
- Internet
- Retail
Popular in
- Mid Market
- Enterprise
- Small Business
Chatmeter Platform is popular in Restaurants, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.
Comprehensive Insights on Chatmeter Platform Use Cases
How can Chatmeter Platform enhance your Rating And Review Management process?
What benefits does Chatmeter Platform offer for Reputation Management?
How efficiently Does Chatmeter Platform manage your Engagement Management?
What makes Chatmeter Platform ideal for Communication Management?
37+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Chatmeter Platform solved their Reviews and Reputation needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer |
|
Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter. |
|
I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dylan Schmer Digital Marketing Manager Duffy’s |
Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer |
|
Colin Jeffries Marketing Director Brightview |
Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter. |
|
Dan Kealey Director of Marketing & New Business Development Pawn America |
I could not be happier with Chatmeter. It has been made a world of difference for us and we are now 100% on top of our reviews and reputation and reaping the benefits in hundreds of more reviews. Testimonial By Dan Kealey |
Case Studies
CASE STUDY Legend Homes
CASE STUDY Northland Properties
CASE STUDY Master AutoTech
CASE STUDY MR MIKES Steakhouse Casual
CASE STUDY Mister Transmission
CASE STUDY UPMC
Video
Chatmeter Testimonial: Hospitality Restaurant Group
Frequently Asked Questions(FAQ)
for Chatmeter Platform
What is Chatmeter Platform?
Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence.
Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.
Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.
What is Chatmeter Platform used for?
What are the top features of Chatmeter Platform?
Who uses Chatmeter Platform?
What are Chatmeter Platform alternatives?
Where is Chatmeter Platform located?
Peers used Chatmeter Platform for social media management and rating and review management
Chatmeter Platform Competitors
Chatmeter Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (179) |
| Custom Reports | Read Reviews (321) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (11) |
| Analytics | Read Reviews (179) |
| Custom Reports | Read Reviews (321) |
Software Failure Risk Guidance
?for Chatmeter Platform
Overall Risk Meter
Top Failure Risks for Chatmeter Platform
Chatmeter, Inc. News
Chatmeter launches the first real-time Competitive Intelligence platform built for multi-location brands - PR Newswire
Chatmeter has introduced Pulse Ai: Competitive Intelligence, a real-time platform designed for multi-location brands to gain competitive insights at a local level. This tool allows businesses to analyze competitor strengths and weaknesses, drive market share, and enhance customer loyalty using advanced AI models. It provides detailed regional insights and head-to-head competitor comparisons, enabling strategic decision-making without traditional market research.
Chatmeter launches the first real-time Competitive Intelligence ...
Chatmeter has launched Pulse Ai: Competitive Intelligence, a real-time platform designed for multi-location brands. This tool provides competitive insights at scale, allowing businesses to analyze competitors' strengths and weaknesses by location. It leverages advanced AI models to help brands increase market share, drive loyalty, and address market gaps efficiently. This innovation marks a significant advancement in competitive intelligence for local markets.
New report shows fast food chains face customer service struggles
Chatmeter's report highlights customer service challenges in quick-service restaurants, revealing a 19% rise in service-related complaints. Despite top rankings for some chains, issues like inattentive staff and long wait times persist. Chatmeter's AI tool, Signals, analyzed reviews to compile these findings, urging QSRs to improve service to retain customers.
Chatmeter Debuts AI for Healthcare, Integrates with WebMD, Vitals.com - MarTech Cube
Chatmeter launched a new AI-powered solution tailored for healthcare reputation management. The platform now integrates directly with WebMD and Vitals.com, enabling healthcare providers to manage patient reviews and online presence across these major medical directories. This enhancement streamlines reputation monitoring and improves digital visibility for healthcare organizations.
Chatmeter, Inc. Profile
Company Name
Chatmeter, Inc.
Company Website
https://www.chatmeter.comHQ Location
225 Broadway, Suite 1700, San Diego, CA 92101, US
Employees
51-100
Social
Financials
SERIES A
What Are the key features of Chatmeter Platform for Social Media Management?