Chatmeter Platform Overview

Chatmeter-platform enhances customer engagement through AI-driven brand intelligence. Reputation management solutions are transformed for better connectivity with customers.

Use Cases

Customers recommend Social Media Management, Rating And Review Management, Reputation Management, as the business use cases that they have been most satisfied with while using Chatmeter Platform.

Other use cases:

  • Engagement Management
  • Communication Management
  • Competitive Intelligence
  • Workflow Management
  • Customer Feedback Management
  • Products & Pricelist Management
  • Content Publishing
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Chatmeter Platform.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Improve Visibility
  • Improve Consistency
  • Increase Customer Life Time Value
  • Grow Market Share
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Chatmeter Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Chatmeter Platform works with different mediums / channels such as Social Media. Offline. and On Premises.

Chatmeter Platform's features include SEO, Dashboard, Alerts: Popups & Notifications, etc. and Chatmeter Platform support capabilities include 24/7 Support, Chat Support, Email Support, etc. also Chatmeter Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"We have been using Chatmeter at a higher level. Whenever a franchisee wants to open a new location we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard th...at determines whether they can open a new location." - A&W

Chatmeter Platform, NiceJob, Rannko, Experience.com, Press Ganey, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Chatmeter Platform

Top Industries

  • Restaurants
  • Internet
  • Retail

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Chatmeter Platform is popular in Restaurants, Internet, and Retail and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Chatmeter Platform Use Cases

How can Chatmeter Platform optimize your Social Media Management Workflow?

What benefits does Chatmeter Platform offer for Rating And Review Management?

What benefits does Chatmeter Platform offer for Reputation Management?

How can Chatmeter Platform optimize your Engagement Management Workflow?

What benefits does Chatmeter Platform offer for Communication Management?

37+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Chatmeter Platform solved their Reviews and Reputation needs. Cuspera uses 1970 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Chatmeter Platform testimonial

A&W

We have been using Chatmeter at a higher level. Whenever a franchisee wants to open a new location we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard that determines whether they can open a new location. Testimonial By A&W
Chatmeter Platform testimonial

Dylan Schmer

Digital Marketing Manager

Duffy’s

Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer
Chatmeter Platform testimonial

Colin Jeffries

Marketing Director

Brightview

Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter.

Testimonial By Colin Jeffries
CUSTOMERS TESTIMONIALS
Chatmeter Platform testimonial

A&W

We have been using Chatmeter at a higher level. Whenever a franchisee wants to open a new location we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard that determines whether they can open a new location. Testimonial By A&W
Chatmeter Platform testimonial

Dylan Schmer

Digital Marketing Manager

Duffy’s

Chatmeter gives us the unique ability to isolate which metrics should be used to score a restaurant location and compare locations to each other – apples to apples. Testimonial By Dylan Schmer
Chatmeter Platform testimonial

Colin Jeffries

Marketing Director

Brightview

Chatmeter has been instrumental in simplifying our reputation management efforts. The streamlined, easy to use interface and notification immediacy have helped us get better at managing social media, maps listings, and review sites for our 20 locations. We look forward to continuing to work with Ch...atmeter.

Testimonial By Colin Jeffries

Case Studies

COMPANY INDUSTRY CASE STUDIES
Chatmeter Platform case study
Restaurants
Restaurants
Case Study Duffy’s

How Duffy’s partnered with Chatmeter to increase their online visibility and stand out from the competition.

Read More
Chatmeter Platform case study
Marketing and Advertising
Marketing and Advertising
CASE STUDY Rise Brands

Chatmeter helped Rise Brands improve online visibility, manage social media, and optimize listings, enhancing customer engagement and business health.

Read More
Chatmeter Platform case study
Real Estate
Real Estate
Case Study ALCO Management

How by partnering with Chatmeter, ALCO Management was able to keep their promise of being as responsive, reachable and transparent with their residents as possible.

Read More

Video

Chatmeter Testimonial: Hospitality Restaurant Group

Video Thumbnail

Frequently Asked Questions(FAQ)

for Chatmeter Platform

What is Chatmeter Platform?

Chatmeter a location expert is an all-in-one SEO management software that helps multi-location brands and agencies stay in control of every location. It helps to acquire customers and improve digital and social presence.

Chatmeter offers review management, listing management, local SEO management, and many more online reputation management features for chains and agencies all from one easy to use dashboard. It helps in real-time monitoring of all reviews, social media pages, and making listings easy to take action where most required.

Chatmeter features include enterprise-level reporting and analytics, improve local brand visibility score, intuitively read, analyze, and report on millions of customer reviews about the brand, a systematic approach to keeping local listings accurate and more.

What is Chatmeter Platform used for?

Chatmeter Platform is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Social Media Management, Rating And Review Management and Reputation Management .

What are the top features of Chatmeter Platform?

SEO, Dashboard and Alerts: popups & Notifications are some of the top features of Chatmeter Platform.

Who uses Chatmeter Platform?

Chatmeter Platform is used by Restaurants, Internet and Retail among other industries.

What are Chatmeter Platform alternatives?

NiceJob, Rannko, Experience.Com and Press Ganey are popular alternatives for Chatmeter Platform.

Where is Chatmeter Platform located?

Chatmeter Platform is headquartered at 225 Broadway, Suite 1700, San Diego, CA 92101, US.
lightning

Peers used Chatmeter Platform for social media management and rating and review management

Chatmeter Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.12/5 ★

Read Reviews (11)
Analytics

4.13/5 ★

Read Reviews (179)
Custom Reports

4.11/5 ★

Read Reviews (321)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.12/5 ★

Read Reviews (11)
Analytics

4.13/5 ★

Read Reviews (179)
Custom Reports

4.11/5 ★

Read Reviews (321)

Software Failure Risk Guidance

?

for Chatmeter Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Chatmeter Platform

Chatmeter News

Chatmeter announced the release of Local Pages 2.0 - MarTech Cube

Chatmeter, the leader in multi-location intelligence, today announced the release of Local Pages 2.0, a new cutting-edge solution designed to help ...

28/06/2024 - source

Chatmeter Profile

Company Name

Chatmeter

Company Website

https://www.chatmeter.com

HQ Location

225 Broadway, Suite 1700, San Diego, CA 92101, US

Employees

51-100

Social

Financials

SERIES A