cuspera logo CUSPERA

Broadly vs ConnectWise Automate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadly vs. ConnectWise Automate is based on a specific set of business needs and context. The comparison uses 2773 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and ConnectWise Automate

Broadly, ConnectWise Automate, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

ConnectWise Automate focuses on Helpdesk Management with Offline, Knowledge Management with User Generated Content, Workflow Management, Training & Onboarding, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Broadly is better than ConnectWise Automate for

Software Failure Risk

  • medium

logo ConnectWise Automate

Focus area

ConnectWise Automate is better than Broadly for

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Remote Monitoring and Management Software | ConnectWise Automate

Age

2014

1982

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

36

50

Total Goals
(we found evidences for)

8

9

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management


lifetime value management


workflow management


training & onboarding


knowledge management



products & pricelist management


billing and invoice management


license management



competitive intelligence


content management


revenue cycle management



lead qualification: technographic


lead qualification

lead qualification: technographic


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Scale best practices

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve visibility

  • Improve stakeholder relations

  • Shorten ramp up time

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • website

  • offline

  • on premises

  • user generated content

  • blogs

  • promotions

  • mobile

  • trade shows

  • events

  • See 6 more
  • website

  • offline

  • on premises

  • user generated content

  • blogs

  • promotions

  • mobile

  • trade shows

  • events

  • See 6 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting