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Broadly vs Pingdom: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadly vs. Pingdom is based on a specific set of business needs and context. The comparison uses 3152 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and Pingdom

Broadly, Pingdom, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

Pingdom focuses on Communication Management, Engagement Management with Website, Social Media Management with Social Media, Helpdesk Management, etc.

"We saw a 32% increase in revenue from June 2019 to June 2020 and I directly attribute that growth to Broadly. " - Jay Levan

"One person can do an awful lot if they’re really well equipped with great tools and partners. Pingdom from SolarWinds is one of those core foundational pieces for us. It enables us to deliver on the lean, efficient staffing model. Pingdom checks 280... different things once a minute, from around the globe and around the clock for us " - Patrick Flanagan

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Broadly is better than Pingdom for

Software Failure Risk

  • medium

logo Pingdom

Focus area

Software Failure Risk

  • medium

About

Online Customer Review Management Software

Website Monitoring & Performance Tools | Pingdom

Age

2014

Financials

SERIES B

M&A

Business Need

Total Processes
(we found evidences for)

36

55

Total Goals
(we found evidences for)

8

12

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


loyalty management

customise loyalty program



referral management


social media management

scheduling post to social media

engaging on social media


workflow management


training & onboarding


competitive intelligence




content management


performance management



sales call management




Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Improve efficiency

  • Enhance customer relationships

  • Scale best practices

  • Improve digital and social presence

  • Reduce bounce

  • Grow market share

  • Launch new products

  • Build brand awareness

  • Manage risk

  • Increase sales & revenue

  • Improve ROI

  • See 9 more

Top Channels

Channels Used

  • website

  • social media

  • mobile

  • e-mail

  • phone calls

  • offline

  • mobile app

  • on premises

  • user generated content

  • blogs

  • text SMS

  • promotions

  • chat

  • print media

  • Facebook

  • Slack

  • video

  • newspaper

  • magazine

  • point of sale

  • Pinterest

  • Instagram

  • Facebook page

  • See 20 more
  • website

  • social media

  • mobile

  • e-mail

  • phone calls

  • offline

  • mobile app

  • on premises

  • user generated content

  • blogs

  • text SMS

  • promotions

  • chat

  • print media

  • Facebook

  • Slack

  • video

  • newspaper

  • magazine

  • point of sale

  • Pinterest

  • Instagram

  • Facebook page

  • See 20 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting