Customer stories

Product Business Settings

Pingdom is popular in Computer Software, Retail, and Information Technology And Services industries and is widely used by Enterprise, Mid Market, and Small Business.

Pingdom Product Overview

Pingdom is a website monitoring service that focuses on enhancing site availability and performance. It provides digital marketers, web hosting providers, and web developers with critical insights into website uptime and load times. By offering real-time alerts and detailed performance reports, Pingdom helps users quickly identify and resolve issues, minimizing downtime and improving user experience. This tool is particularly valuable for teams aiming to maintain high service standards and protect their online reputation. Its user-friendly interface and comprehensive monitoring capabilities make it a strategic asset for businesses looking to optimize their digital presence and ensure reliable website performance.

How satisfied the customers are with Pingdom use-cases

Reviews

"We’re hosted entirely on Amazon’s EC2 service. We maintain well over 300 servers, and have a lot of infrastructure to support the traffic that we’re getting. We hit over 8 million concurrents on a daily basis and handle up to 200,000 requests a seco...nd." - Nathan Potter
"Happier customers, more visibility into our platform status and operations, and lower costs from support, contracting, and business development. All those three play together, and allow us to go and do better things for our customers." - Chris Stevens

Pingdom Customer Insights, Testimonials and Case Studies

What Are the key features of Pingdom for Communication Management?

What benefits does Pingdom offer for Engagement Management?

How can Pingdom enhance your Social Media Management process?

What Are the key features of Pingdom for Competitive Intelligence?

How does Pingdom facilitate Helpdesk Management?

What is Pingdom?

Pingdom is a website monitoring and performance tool used to enable the web faster and more reliable. It helps to acquire customers and enhance customer relationships.

Pingdom's monitoring service helps the users to know any issues on the website, DNS, email server, or any other infrastructure chosen to monitor. Complete monitoring combines synthetic and real user monitoring for ultimate visibility and enhanced troubleshooting.

Some of Pingdom’s website monitoring tools include uptime monitoring to test the availability of the website, applications, and servers, page speed monitoring, transaction monitoring tools to ensure customers always have a smooth experience, and website status monitoring.

What is Pingdom used for?

Pingdom is a Reviews and Reputation Software mainly used by its customers to Acquire Customers and Improve Efficiency by Communication Management, Engagement Management and Social Media Management .

What are the top features of Pingdom?

Alerts: popups & Notifications, Widgets and SEO are some of the top features of Pingdom.

Who uses Pingdom?

Pingdom is used by Computer Software, Retail and Information Technology And Services among other industries.

What are Pingdom alternatives?

Okendo, NiceJob, Broadly and BirdEye are popular alternatives for Pingdom.

Where is Pingdom located?

Pingdom is headquartered at Austin, Texas 78735, US.

21 buyers and buying teams have used Cuspera to assess how well Pingdom solved their Reviews and Reputation needs. Cuspera uses 2306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.

CUSTOMERS TESTIMONIALS
Pingdom testimonial

Nathan Potter

VP of Engineering

Chartbeat
We’re hosted entirely on Amazon’s EC2 service. We maintain well over 300 servers, and have a lot of infrastructure to support the traffic that we’re getting. We hit over 8 million concurrents on a daily basis and handle up to 200,000 requests a second. Testimonial By Nathan Potter
Pingdom testimonial

Chris Stevens

chief technology officer

Traxo
Happier customers, more visibility into our platform status and operations, and lower costs from support, contracting, and business development. All those three play together, and allow us to go and do better things for our customers. Testimonial By Chris Stevens
Pingdom testimonial

Keith Freedman

Senior Site Reliability Engineer

Zuora
We are mission critical. Our customers depend on us to provide reliable and scalable services 7 x 24 x 365. So, it's important to us to make sure that not only we can measure our system availability, but also our response time around the world. That's why we looked to a service like Pingdom who can... show us what our user experience is all over the globe. This is one way we show our customers we are enterprise ready.

Testimonial By Keith Freedman
CUSTOMERS TESTIMONIALS
Pingdom testimonial

Nathan Potter

VP of Engineering

Chartbeat
We’re hosted entirely on Amazon’s EC2 service. We maintain well over 300 servers, and have a lot of infrastructure to support the traffic that we’re getting. We hit over 8 million concurrents on a daily basis and handle up to 200,000 requests a second. Testimonial By Nathan Potter
Pingdom testimonial

Chris Stevens

chief technology officer

Traxo
Happier customers, more visibility into our platform status and operations, and lower costs from support, contracting, and business development. All those three play together, and allow us to go and do better things for our customers. Testimonial By Chris Stevens
Pingdom testimonial

Keith Freedman

Senior Site Reliability Engineer

Zuora
We are mission critical. Our customers depend on us to provide reliable and scalable services 7 x 24 x 365. So, it's important to us to make sure that not only we can measure our system availability, but also our response time around the world. That's why we looked to a service like Pingdom who can... show us what our user experience is all over the globe. This is one way we show our customers we are enterprise ready.

Testimonial By Keith Freedman

Zuora - Computer Software - Medium

Pingdom helps Zuora monitor uptime and response times worldwide. Zuora uses Pingdom reports to meet SLAs and show reliability to customers. The operations team relies on alerts to quickly respond to ...issues. Ping checks help identify and fix latency problems. Pingdom reduced troubleshooting from 8-10 hours to just minutes.

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Traxo

Pingdom gives Traxo real-time uptime and response time monitoring for its travel data platform. Traxo uses Pingdom to show system status to customers through Atlassian Statuspage. This helps Traxo lo...wer support costs and improve customer satisfaction. Pingdom's integrations and public status pages make it easy for Traxo to share incident updates. Traxo values Pingdom for its reliability and global monitoring.

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Accedo - Computer Software - Medium

Pingdom helps Accedo keep service uptime close to 100%. Accedo uses Pingdom for custom HTTP checks and health check APIs to monitor Smart TV app services. They rely on Pingdom alerts and reports for ...SLA follow-ups and immediate notifications. Integration with Pagerduty ensures fast response for critical services. Accedo trusts Pingdom for reliable, unbiased monitoring data.

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Gengo - Medium

Pingdom helps Gengo monitor website uptime and page load speed for over 11,000 translators worldwide. Gengo uses Pingdom's global test servers and alerting features to track infrastructure issues by ...region. The team relies on public status pages and detailed internal reports for transparency and fast response. Pingdom's flexibility and ease of use support Gengo's need for a stable, scalable platform. This leads to better uptime and happier users.

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Jobvite - Computer Software - Medium

Jobvite uses Pingdom to monitor its recruiting platform. They needed a tool for global, multi-page transactional performance metrics. Pingdom provided flexible monitoring, alerting, and easy configur...ation. Jobvite tracks website uptime, user interactions, and service metrics with Pingdom. The team values Pingdom's transaction monitoring and custom checks for better application performance.

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LiveChat - Computer Software - Medium

Pingdom helps LiveChat monitor uptime and service quality for 7,000 customers worldwide. LiveChat uses Pingdom for public status pages, uptime monitoring, and root cause analysis. The team set up Pin...gdom to check multiple accounts across different servers, ensuring reliable monitoring of APIs and chat servers. With Pingdom, LiveChat improved uptime and earned greater trust from customers. The Pingdom API also lets LiveChat automate monitoring tasks.

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lightning

Peers used Pingdom for communication management and engagement management

Pingdom Competitors

Pingdom Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

3.78/5 ★

Read Reviews (268)
Custom Reports

3.30/5 ★

Read Reviews (279)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.05/5 ★

Read Reviews (1)
Analytics

3.78/5 ★

Read Reviews (268)
Custom Reports

3.30/5 ★

Read Reviews (279)

Pingdom Integrations

Pingdom integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.44/5 ★

Read Reviews (78)
Data Import

2.36/5 ★

Read Reviews (653)

Few API Integrations for Pingdom

Microsoft Power BI

4.45 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

GoTo Webinar

4.41 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Citrix Platform

3.99 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

UiPath Enterprise RPA Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Freshsales

4.69 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Pingdom

Overall Risk Meter

Low Medium High

Top Failure Risks for Pingdom

Pingdom Profile

Company Name

Pingdom

Company Website

https://www.pingdom.com/

HQ Location

Austin, Texas 78735, US

Employees

11-50

Social

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Financials

M&A