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Broadly vs Yotpo: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Broadly vs. Yotpo is based on a specific set of business needs and context. The comparison uses 7397 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Broadly and Yotpo

Broadly, Yotpo, ReviewTrackers, Grade.Us Review Management, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Broadly covers Rating And Review Management, Customer Feedback Management with Website, Engagement Management, Contact List Management, etc.

Yotpo focuses on Advertisement with Social Media, Engagement Management with Website, Social Media Management with Social Media, Rating And Review Management with Website, etc.

"We've always had great word-of-mouth referrals, but Broadly's helped us shine online too, which has exponentially boosted our business. " - Eric Mirna

"Yotpo has been really crucial in getting our name out there and building trust with customers. Especially when it comes to skincare, authentic and reliable reviews are extremely important. " - Haley Polkes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Broadly

Focus area

Software Failure Risk

  • medium

logo Yotpo

Focus area

Yotpo is better than Broadly for

Software Failure Risk

  • low

About

Online Customer Review Management Software

eCommerce Marketing Platform to Accelerate Growth

Age

2014

2011

Financials

SERIES B

SERIES D

Business Need

Total Processes
(we found evidences for)

36

86

Total Goals
(we found evidences for)

8

17

Top Processes

Evidences indicate better relative satisfaction


rating and review management


engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


contact list management


communication management

sending & publishing communications


reputation management


sales review & feedback


generation of new leads



helpdesk management


campaign management


sales document management

contract management


customise loyalty program



referral management


social media management

scheduling post to social media

engaging on social media


lifetime value management


workflow management


training & onboarding




content publishing


content publishing


revenue cycle management


personalized marketing




international marketing



products & pricelist management





social media marketing






competitive intelligence



segmentation and targeting


sales incentive management


promotion management


community building



advocacy management


influencer marketing



Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Grow market share

  • Improve visibility

  • Improve ROI

  • Improve internal communications

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Launch new products

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • Increase average basket value

  • Improve visibility

  • See 14 more

Top Channels

Channels Used

  • website

  • social media

  • Facebook

  • e-mail

  • offline

  • point of sale

  • display advertisement

  • promotions

  • user generated content

  • Doubleclick

  • text SMS

  • Instagram

  • coupons

  • Twitter

  • review sites

  • video

  • phone calls

  • mobile

  • Amazon

  • omnichannel

  • mobile ads

  • blogs

  • mobile app

  • newsletter

  • Facebook page

  • games

  • chat

  • Snapchat

  • on premises

  • Pinterest

  • LinkedIn

  • See 28 more
  • website

  • social media

  • Facebook

  • e-mail

  • offline

  • point of sale

  • display advertisement

  • promotions

  • user generated content

  • Doubleclick

  • text SMS

  • Instagram

  • coupons

  • Twitter

  • review sites

  • video

  • phone calls

  • mobile

  • Amazon

  • omnichannel

  • mobile ads

  • blogs

  • mobile app

  • newsletter

  • Facebook page

  • games

  • chat

  • Snapchat

  • on premises

  • Pinterest

  • LinkedIn

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting