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BUSINESSNEXT (formerly CRMNEXT) vs FLG: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. FLG is based on a specific set of business needs and context. The comparison uses 4945 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT (formerly CRMNEXT) and FLG

BUSINESSNEXT (formerly CRMNEXT), FLG, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

FLG focuses on Engagement Management, Generation Of New Leads with Text SMS, Workflow Management with E-Mail, Social Media Management, etc.

"Strong focus on customer centricity is our business motto and we consistently aim to deliver superior value with an excellent and caring experience for the customer. CRMNEXT platform has proven to be a great enabler in this endeavour. With its stron...g integration capabilities, easy renewals management, and faster retail web sales management we have been able to take our service to the next level by providing the best customer experience at every touchpoint. " - K V DIPU

"The FLG product team have worked closely with us to create a game-changing solution that provides a huge benefit for our business, our clients and their customers. " - Jonathan McGee

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT (formerly CRMNEXT)

Focus area

BUSINESSNEXT (formerly CRMNEXT) is better than FLG for

Software Failure Risk

  • low

logo FLG

Focus area

FLG is better than BUSINESSNEXT (formerly CRMNEXT) for

Software Failure Risk

  • low

About

The #1 CRM For Banking And Insurance

Online CRM for SMEs that manage leads and automate customer touchpoints

Financials

SERIES A

NA

Business Need

Total Processes
(we found evidences for)

24

51

Total Goals
(we found evidences for)

5

7

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


social media management

monitoring social media

engaging on social media

social media analytics



campaign monitoring






contact list management


knowledge management


segmentation and targeting


calendar management


workflow management



engaging and following up


engagement management

engaging and following up


generation of new leads


sending & publishing communications


tracking & monitoring communications


communication management

sending & publishing communications

tracking & monitoring communications




meeting management


sales call management

meeting management



conversion management


relationship management


account management


proposal & quote management



sales document management

proposal & quote management



training & onboarding


competitive intelligence




customer feedback management


distribution management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve internal communications

  • Launch new products

  • Grow market share

  • Improve ROI

  • See 4 more

Top Channels

Channels Used

  • text SMS

  • phone calls

  • e-mail

  • user generated content

  • blogs

  • website

  • mobile

  • offline

  • social media

  • point of sale

  • newsletter

  • games

  • on premises

  • review sites

  • See 11 more
  • text SMS

  • phone calls

  • e-mail

  • user generated content

  • blogs

  • website

  • mobile

  • offline

  • social media

  • point of sale

  • newsletter

  • games

  • on premises

  • review sites

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting