FLG Overview

FLG tackles the challenge of managing vast numbers of leads for small to medium UK businesses. It simplifies lead management and distribution, allowing businesses to handle hundreds of thousands of leads efficiently. The software automates sales processes, reducing manual workload and ensuring compliance with industry standards. This solution is particularly beneficial for businesses looking to streamline their lead handling without sacrificing accuracy or control. By integrating FLG into their operations, companies can focus more on converting leads into customers, rather than getting bogged down in administrative tasks.

Use Cases

Customers recommend Engagement Management, Generation Of New Leads, Workflow Management, as the business use cases that they have been most satisfied with while using FLG.

Other use cases:

  • Communication Management
  • Contact List Management
  • Social Media Analytics
  • Lead Management
  • Lead Engagement
  • Channel Marketing
  • Call Recording
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using FLG.

Other priorities:

  • Acquire Customers
  • Improve Internal Communications
  • Launch New Products
  • Grow Market Share
  • Improve ROI
See all business priorities See less business priorities

FLG Use-Cases and Business Priorities: Customer Satisfaction Data

FLG works with different mediums / channels such as Text SMS. User Generated Content. Blogs etc.

FLG's features include Personalization, Recording, Templates, etc. and FLG support capabilities include 24/7 Support, Phone Support, Email Support, etc. also FLG analytics capabilities include Analytics, and Custom Reports.

Reviews

"The FLG product team have worked closely with us to create a game-changing solution that provides a huge benefit for our business, our clients and their customers." - Jonathan McGee

Peer review evidence (same sources as the product rating summary)

"...Next on their to-do list is to set up customisable email templates in FLG so that advisers can easily follow up on conversations with customers over the phone...." Case Study First Thought Financial Services
"...Putting new leads on the system and adding in the additional information is handy for tracking things...." Peer review by Mark Palmer, Consumer Services
"...Intelligent workflows...." Customer Relationship Management Software Features

FLG, Teamgate CRM, Floify, OnePageCRM, Salesflare, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

FLG offers workflow-based CRM software for UK small to medium businesses. A free 7-day trial is available for managing large volumes of data.

Popular Business Setting

for FLG

Top Industries

  • Marketing and Advertising
  • Entertainment
  • Financial Services

Popular in

  • Small Business

FLG is popular in Marketing And Advertising, Entertainment, and Financial Services and is widely used by Small Business,

FLG Customer wins, Customer success stories, Case studies

What makes FLG ideal for Engagement Management?

What makes FLG ideal for Generation Of New Leads?

What solutions does FLG provide for Workflow Management?

How can FLG enhance your Communication Management process?

How can FLG optimize your Contact List Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well FLG solved their CRM needs. Cuspera uses 1396 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

CUSTOMERS TESTIMONIALS
FLG testimonial

Jonathan McGee

Managing Director

Professional Leads
The FLG product team have worked closely with us to create a game-changing solution that provides a huge benefit for our business, our clients and their customers. Testimonial By Jonathan McGee
FLG testimonial

Amy Milner

Customer Experience Coordinator

WiSER Interiors
We’re really pleased with Appointments, in particular the integration with Google Calendar. Testimonial By Amy Milner
FLG testimonial

Jonathan Ratcliffe

Senior Broker

Offices.co.uk
FLG is perfect for us - as a small business it’s key that we use flexible software that we can scale as we grow. Testimonial By Jonathan Ratcliffe
CUSTOMERS TESTIMONIALS
FLG testimonial

Jonathan McGee

Managing Director

Professional Leads
The FLG product team have worked closely with us to create a game-changing solution that provides a huge benefit for our business, our clients and their customers. Testimonial By Jonathan McGee
FLG testimonial

Amy Milner

Customer Experience Coordinator

WiSER Interiors
We’re really pleased with Appointments, in particular the integration with Google Calendar. Testimonial By Amy Milner
FLG testimonial

Jonathan Ratcliffe

Senior Broker

Offices.co.uk
FLG is perfect for us - as a small business it’s key that we use flexible software that we can scale as we grow. Testimonial By Jonathan Ratcliffe

Sales Fuel - Marketing And Advertising

FLG helped Sales Fuel, a performance marketing agency, grow fast after joining in March 2021. Sales Fuel used FLG's CRM and automation tools to manage leads and book sales appointments. The team brok...e records by generating over 1,000 leads in one day across 9 products. They booked over 200 sales appointments at a conversion rate of nearly 30%. This was a big improvement from 18 months before, showing strong business growth.

Read more →

Centurion Estate Planning - Consumer Services

Centurion Estate Planning used FLG's CRM software to launch and grow during COVID-19. The company needed a reliable, scalable, and secure solution to manage estate planning services. FLG provided aut...omated workflows, easy integration, and strong support. Centurion grew from 5 to 35 staff and became Scotland's largest estate planning business. The CRM helped them deliver excellent service and expand across the UK.

Read more →

NM Finance - Financial Services

FLG's CRM helped NM Finance, a mortgage and protection broker, speed up their processes. They replaced their old CRM with FLG to improve client collaboration and streamline workflows. Real-time data ...from website leads is now sent to advisers automatically. Completed mortgage packs are returned in as little as 90 minutes. Automated client communication and reduced admin time let staff focus on helping clients.

Read more →

First Thought Financial Services - Financial Services

FLG helped First Thought Financial Services, a mortgage and insurance broker, manage their growing business. The company struggled to track leads and manage data with emails and spreadsheets. FLG pro...vided a CRM that captured enquiries, tracked all lead activity, and offered easy reporting. The solution allowed the team to view all leads in one place and improved adviser workload tracking. This helped the business grow and plan for future expansion.

Read more →

Offices.co.uk - Real Estate

FLG helps Offices.co.uk manage and track over 100 monthly leads for flexible office space. Offices.co.uk needed a flexible CRM to handle many lead sources and automate workflows. FLG captures leads f...rom 50+ sources, stores them in one place, and automates lead processes. The system tracks lead sources, sends personalized emails, and ensures no lead is missed. Offices.co.uk can scale their business and efficiently connect leads with office providers using FLG.

Read more →

Professional Leads - Marketing And Advertising

FLG helps Professional Leads, a lead generation company, deliver real-time financial services leads. The challenge was slow processing of Letters of Authority, which could take up to two months. FLG'...s platform enabled online LOAs, making Professional Leads the first in their sector to offer this. Now, about 9% of leads complete an online LOA, and the time from enquiry to transaction is reduced by up to two months. This gives Professional Leads a strong competitive advantage.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing FLG

What is FLG?

FLG is an online CRM software that helps to manage leads and automate customer touchpoints without changing the sales process. It helps small to large enterprises manage leads and streamline communication with customers.

It gathers leads from any source, bulk imports, automated intelligent workflows, track contact preferences and consent, secure cloud-based SaaS platform, integrations with diallers and telephony services to save call notes and recordings, personalized follow-up sequences, contact around appointments and events, automated onboarding processes, and more. It creates personal connections with customers, keeps costs down and maximizes productivity using powerful automation tools, and gains a deeper understanding of business and learn how to improve it.

Key features include multi-channel customer contact, appointment scheduling, automated workflows, marketing automation, integrations, bulk data imports and updates, compliance management, reporting, and more.

What is FLG used for?

FLG is a CRM Software mainly used by its customers to Enhance Customer Relationships and Increase Sales & Revenue by Engagement Management, Generation Of New Leads and Workflow Management .

What are the top features of FLG?

Personalization, Recording and Templates are some of the top features of FLG.

Who uses FLG?

FLG is used by Marketing And Advertising, Entertainment and Financial Services among other industries.

What are FLG alternatives?

Teamgate CRM, Floify, OnePageCRM and Salesflare are popular alternatives for FLG.

Where is FLG located?

FLG is headquartered at Ribble Court, Shuttleworth Mead, Meadway, Padiham, Burnley BB12 7NG..
lightning

Peers used FLG for engagement management and generation of new leads

FLG Competitors

FLG Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (5)
Analytics

4.87/5 ★

Read Reviews (68)
Custom Reports

4.61/5 ★

Read Reviews (129)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.33/5 ★

Read Reviews (5)
Analytics

4.87/5 ★

Read Reviews (68)
Custom Reports

4.61/5 ★

Read Reviews (129)

FLG Integrations

FLG integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.68/5 ★

Read Reviews (48)
Data Import

4.56/5 ★

Read Reviews (196)

freshdesk

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

LeadFuze

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Paperform

4.74 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

HubSpot

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

PDFfiller

4.62 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for FLG

Overall Risk Meter

Low Medium High

Top Failure Risks for FLG

FLG Business Technology Pty Ltd News

Product

WhatsApp now integrated into FLG boosting lead generation potential

FLG has integrated WhatsApp into its lead management software, enhancing communication capabilities for small to medium UK businesses. This integration aims to improve lead generation by allowing businesses to engage with potential customers directly through WhatsApp, a widely used messaging platform.

Read more →

FLG Business Technology Pty Ltd Profile

Company Name

FLG Business Technology Pty Ltd

Company Website

https://getflg.com/

HQ Location

Ribble Court, Shuttleworth Mead, Meadway, Padiham, Burnley BB12 7NG.

Employees

11-50

Social

Linkedin

Financials

NA