Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. FreeAgent CRM is based on a specific set of business needs and context. The comparison uses 4102 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and FreeAgent CRM
BUSINESSNEXT (formerly CRMNEXT), FreeAgent CRM, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
FreeAgent CRM focuses on Engagement Management with E-Mail, Collaboration, Workflow Management, Generation Of New Leads with Mobile, etc.
"We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred finan...cial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. " - Avinash Raghavendra
"We’re always trying to be the best we can be. FreeAgent helps us achieve that. " - Royal Palm Properties
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than FreeAgent CRM for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
CRM and Work Management
Financials
SERIES A
SEED
Business Need
Total Processes
(we found evidences for)
24
35
Total Goals
(we found evidences for)
5
11
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Improve efficiency
-
Improve ROI
-
Enhance customer relationships
-
Improve brand engagement
- See 2 more
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve efficiency
-
Acquire customers
-
Improve ROI
-
Improve internal communications
-
Improve stakeholder relations
-
Improve brand engagement
-
Establish thought leadership
-
Scale best practices
-
Increase customer life time value
- See 8 more
Top Channels
Channels Used
-
e-mail
-
mobile
-
text SMS
-
promotions
-
phone calls
-
mobile app
- See 3 more
-
e-mail
-
mobile
-
text SMS
-
promotions
-
phone calls
-
mobile app
- See 3 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High