Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Keela is based on a specific set of business needs and context. The comparison uses 4861 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and Keela
BUSINESSNEXT (formerly CRMNEXT), Keela, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Keela focuses on Engagement Management with Offline, Communication Management with E-Mail, Contact List Management with E-Mail, Campaign Management with E-Mail, etc.
"Technology and innovation have always been a critical focus area for the bank and that has been key towards achieving customer satisfaction. In keeping with this vision, we are delighted to integrate our banking systems with the CRMNEXT platform whi...ch will help automate and personalize processes, so that we can focus on meeting the unique needs of every customer and be even more strongly able to deliver stellar user experiences across the board. " - SOUMITRA SEN
"Our South African partners encouraged us to carry on the mission, and thus The Love Quilt Project was formed. Since then, over 6,000 American school children have sent messages of love, and over 400 South African children have received quilts.” " - Gretchen Ginnerty
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Keela for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
The Fundraising CRM for Nonprofits
Financials
SERIES A
SEED
Business Need
Total Processes
(we found evidences for)
24
42
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
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Increase sales & revenue
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Improve internal communications
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Enhance customer relationships
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Scale best practices
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Improve brand engagement
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Improve stakeholder relations
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Increase average basket value
- See 4 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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website
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mobile
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social media
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point of sale
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on premises
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user generated content
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blogs
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promotions
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phone calls
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mobile app
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events
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trade shows
- See 12 more
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e-mail
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offline
-
causes and charity
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website
-
mobile
-
social media
-
point of sale
-
on premises
-
user generated content
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blogs
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promotions
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phone calls
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mobile app
-
events
-
trade shows
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
