Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. LionDesk is based on a specific set of business needs and context. The comparison uses 4266 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and LionDesk
BUSINESSNEXT (formerly CRMNEXT), LionDesk, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.
"Technology and innovation have always been a critical focus area for the bank and that has been key towards achieving customer satisfaction. In keeping with this vision, we are delighted to integrate our banking systems with the CRMNEXT platform whi...ch will help automate and personalize processes, so that we can focus on meeting the unique needs of every customer and be even more strongly able to deliver stellar user experiences across the board. " - SOUMITRA SEN
"I've never gotten results so fast with another CRM. " - Ramis Urribarri
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than LionDesk for
Software Failure Risk
LionDesk
Focus area
LionDesk is better than BUSINESSNEXT (formerly CRMNEXT) for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
Cloud-Based CRM & Communications Tool for Realtors & Brokers
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
49
Total Goals
(we found evidences for)
5
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Improve efficiency
-
Improve ROI
-
Enhance customer relationships
-
Improve brand engagement
- See 2 more
-
Enhance customer relationships
-
Acquire customers
-
Enter new markets internationally or locally
-
Shorten ramp up time
-
Grow market share
- See 2 more
Top Channels
Channels Used
-
e-mail
-
video
-
phone calls
-
text SMS
-
social media
-
website
-
Facebook
-
offline
-
point of sale
-
causes and charity
-
chat
-
promotions
-
mobile
-
mobile app
- See 11 more
-
e-mail
-
video
-
phone calls
-
text SMS
-
social media
-
website
-
Facebook
-
offline
-
point of sale
-
causes and charity
-
chat
-
promotions
-
mobile
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
