Comparison Summary
This comparison report of BUSINESSNEXT (formerly CRMNEXT) vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 3847 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing BUSINESSNEXT (formerly CRMNEXT) and Zoho Bigin
BUSINESSNEXT (formerly CRMNEXT), Zoho Bigin, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
BUSINESSNEXT (formerly CRMNEXT) covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.
Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.
"We partnered with CRMNEXT for its proven implementations in banking, out-of-box functional capabilities, and strong integration capabilities. Their deep insights and intuitive digital solutions have paved the way for us to become the preferred finan...cial solutions partner. We have successfully simplified the entire banking experience, mapped the exact customer requirements, and optimized customer service turnaround time greatly. Working as one team, we look forward to scripting a great success story of our digital transformation and driving tangible business impact for our customers. " - Avinash Raghavendra
"Love the new features. It helps make the entire CRM system more personal and germane to our workflow. The searches seem to be more pointed and concise. Bigin has the capabilities and customization for my growing business and no bloat to clutter my p...rocess. Overall, Bigin was the perfect option for what I need. " - Derek Osborne
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BUSINESSNEXT (formerly CRMNEXT)
Focus area
BUSINESSNEXT (formerly CRMNEXT) is better than Zoho Bigin for
Software Failure Risk
About
The #1 CRM For Banking And Insurance
Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships
Age
1996
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
24
29
Total Goals
(we found evidences for)
5
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve efficiency
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Improve ROI
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Enhance customer relationships
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Improve brand engagement
- See 2 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve stakeholder relations
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Launch new products
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
