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BUSINESSNEXT vs Zoho Bigin: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for BUSINESSNEXT low Failure Risk for Zoho Bigin medium
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Comparison Summary

This comparison report of BUSINESSNEXT vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 3847 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing BUSINESSNEXT and Zoho Bigin

BUSINESSNEXT, Zoho Bigin, HubSpot CRM, Salesforce Financial Services Cloud, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

BUSINESSNEXT covers Lead Management with E-Mail, Service Management, Social CRM with Social Media, Collaboration with Social Media, etc.

Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.

"BDI is always committed to enable customers to take control of their financial objectives and goals. With CRMNEXT, we collaboratively work towards achieving BDI’s vision of transforming to a Digital First Bank focused on delivering best-in-class ban...king services enabled through innovative use of technology. The Bank has created a digital customer experience and action platform, leveraging the elasticity and seamless integrations across digital channels and branches. CRMNEXT platform provides a unified view of the customer, maximizing customer lifecycle value with stellar user experience. " - HENNY LIU SVP

"Bigin and its affordable pricing has allowed our small business to make more money by giving us access to the tools we need without breaking our bank upfront. Bigin continues to be a crucial part in achieving our financial goals. " - Jesse Bublies

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo BUSINESSNEXT

Focus area

BUSINESSNEXT is better than Zoho Bigin for

Software Failure Risk

  • low

logo Zoho Bigin

Focus area

Software Failure Risk

  • medium

About

The #1 CRM For Banking And Insurance

Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships

Age

1996

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

29

Total Goals
(we found evidences for)

5

6

Top Processes

Evidences indicate better relative satisfaction

lead management

Read Reviews (399)

Read Reviews (3)

helpdesk management

Read Reviews (319)

Read Reviews (0)

social media management

Read Reviews (289)

Read Reviews (0)

monitoring social media

Read Reviews (95)

Read Reviews (0)

engaging on social media

Read Reviews (80)

Read Reviews (0)

social media analytics

Read Reviews (65)

Read Reviews (0)

collaboration

Read Reviews (183)

Read Reviews (2)

campaign management

Read Reviews (144)

Read Reviews (0)

campaign monitoring

Read Reviews (143)

Read Reviews (0)

campaign analytics

Read Reviews (127)

Read Reviews (0)

offer management

Read Reviews (143)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (3)

knowledge management

Read Reviews (2)

Read Reviews (0)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

calendar management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (8)

engaging and following up

Read Reviews (0)

Read Reviews (16)

engagement management

Read Reviews (0)

Read Reviews (16)

engaging and following up

Read Reviews (0)

Read Reviews (16)

training & onboarding

Read Reviews (0)

Read Reviews (12)

pipeline management

Read Reviews (0)

Read Reviews (7)

contract management

Read Reviews (0)

Read Reviews (4)

sales document management

Read Reviews (0)

Read Reviews (4)

contract management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

communication management

Read Reviews (0)

Read Reviews (4)

sending & publishing communications

Read Reviews (0)

Read Reviews (4)

generation of new leads

Read Reviews (0)

Read Reviews (4)

lead qualification

Read Reviews (0)

Read Reviews (3)

sales call management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

relationship management

Read Reviews (0)

Read Reviews (3)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enhance customer relationships

  • Improve brand engagement

  • See 2 more

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Improve stakeholder relations

  • Launch new products

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

  • phone calls

  • e-mail

  • social media

  • LinkedIn

  • website

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting